Lauren was a great help …
Lauren was a great help in getting me set up on my account. She took her time and explained things to me as we went along. I have enjoyed working with her.
Revolutionize Your Finances with the Money Max Account and Live Debt Free!
Written by the business, not verified by us.United Financial Freedom (unitedfinancialfreedom.com) has a 4.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff members for being exceptionally patient, highly knowledgeable, and always ready to help resolve any questions or issues very quickly. People also appreciate the clear guidance, structured training classes, and interactive tools that make managing personal finances and debt reduction much easier. However, some reviewers noted that the software can feel tedious, less user-friendly, and a bit frustrating to set up during the initial stages. A few individuals also mentioned experiencing a learning curve and needing some time to get used to entering information into the system.
Auto-generated from all reviews of this business. For reference only.Lauren was a great help in getting me set up on my account. She took her time and explained things to me as we went along. I have enjoyed working with her.
Max is so helpful! She is friendly, patient and intelligent.
Max was awesome... again!! She has helped me more than once and she is always so patient and attentive to all my needs and questions.
Jill, The Agent that assisted me was very knowledgeable and Helpful, in guiding me through some important questions I had.
I worked with Max on some training for the program and she was fantastic! She was very knowledgeable and was able to answer all of my questions. She was very patient with me and made sure I fully understood what was being taught. The Money Max account has been a game changer for me!
My experience with the Money Max system has always been excellent. I got away from using it for awhile. However, my financial situation has changed and I really need to pull in the reins and get back on track and get things into control. I really appreciate that I have this system to help me do so. I don't think there is anything out there to compare with it. Also, was the best in helping me to understand the program again. He is knowledgeable, patient and thorough. He is, definitely, an asset to your company.
We always have a great experience with the staff, well knowledgeable and upfront! Can't thank Ethan enough for going above and beyond, very much appreciated!
Lauren was an exceptional guide and teacher. She was very thorough in explaining each step, she was easy to understand, and she was very encouraging. I highly recommend her to anyone who needs help learning the system. Thanks again, Lauren!!
Aubrey was an excellent support staff and very professional with the MMA and MMA Pro. She helped me edit and correct a few accounts to match my current monthly Statements. She showed me where to make the edit to support my accounts. Super Star!!
Sandy Northup provided us with great customer service. She explained clearly the strategies to maximize the IUL with MoneyMax. She will continue to work with us until we execute the plan that fits us best. Great job!
Bills will fall off unexpectedly, and if I wasn't still using Quicken, I would not realize they had fallen off. If I return an item that was purchased on a credit card, do not take it off of the payment amount! There is still a minimum payment- returned items do not count towards the minimum payment.
Audrey was suscinct and accurate. Time is precious!
Thanks again, Audrey!! We appreciate how patient and knowledgeable you are while you helped us update our MMA! Your commitment to excellence truly shines!! :)
Audrey was very patient with explaining everything to me so I can use the program to it's full advantage.
Lauren was so helpful, very knowledgeable! Excellent customer services listened to my needs and concerns.
Amazing support staff...so patient and willing to help. Always ensure that you get the answers and understanding that you seek!
I just got off the phone with Jill and she was so helpful. They never rush you off the phone and are always helpful. Great customer support! Daryl Whicker
Patricia is the best , she helped me out with all my concerns, very professional and she showed a lot of knowledge of the program..
I like that you have someone to guide you to see what the future can bring
Max was very helpful and answered all of my questions well, besides being very patient as I had many questions, especially about using and calculating the HELOC.
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