Employees are professional and are…
Employees are professional and are kind and understanding and helpful
About National Debt Relief
Data updated- Website
- www.nationaldebtrelief.com
- Category
- Money & Insurance
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 100% (11/11)
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Is National Debt Relief legit?
National Debt Relief (www.nationaldebtrelief.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
It was an automated call to a…
It was an automated call to a settlement card and it wasn't even disputed the terms were more money than what I was paying originally as a debt and it gave me no options to dispute it, was either yes or no!
Reply from National Debt Relief2026-08-07
Hello Mckenna, We are so sorry to hear about your experience with us and we apologize for any dissatisfaction you have had during your time in the program. A member of our team will reach out to better understand your specific situation and to discuss any questions or concerns you may have. You may also reach out to our Client Success Team directly at 888-660-7427. Thank you, National Debt Relief
Very helpful
Very helpful and quick to respond to emails or questions/concerns.
Constant communication
Constant communication. I was informed every step of the way and was able to pay them off sooner
Delivering on what you promised and…
Delivering on what you promised and your associates are a pleasure to deal with. I'm becoming more and more confident that I will be out of debt sooner rather than later.
Everything is going well
Everything is going well, when I send updates they respond right away
Highly unprofessional company
I received a marketing call from National Debt Relief. It was not my first marketing call from them. The first time when they called, I asked them to remove my name and phone number from their lists. Just now when they called back again, I started by saying "For the second time, would you...", that is when the representative on the phone rudely interrupted me and says, "What the hell is it you want me to do?" I then tried to say to remove my name and number from their lists, but as I started, the representative interrupted me again, and says, "Fine. I'll remove your name and number". Highly unprofessional company.
Reply from National Debt Relief2026-08-07
Hello Ken, Thank you for sharing your experience. We’re sorry to hear that you continued to receive calls after requesting to be removed from our contact list, and we apologize for the way your call was handled. The interaction you described does not reflect the level of courtesy and professionalism we strive to provide. We appreciate you bringing this to our attention. Please do not hesitate to reach out in the future should you require further assistance. Thank you, National Debt Relief
Thourough and prompt.
Great communication and customer…
Great communication and customer service.
I've noticed my credit score has gone…
I've noticed my credit score has gone up! This is fantastic, I was skeptical at first. What a blessing.
All associates have really been nice…
All associates have really been nice and knowledgeable of everything the do
Great
Great! Was very helpful…
Great customer service.
They made it so easy,the staff was very…
They made it so easy,the staff was very respectful and knowledgeable.They made every effort to make sure the payments were suitable. I am so very happy with the service.
the comeback is sweeter than the setback👍🏽
After experiencing true struggles with more than a few debts, & having the opportunity to simplify & manage this current debt with a single payment has been a wonderful relief.😎
Settlement offers
When they call with a settlement officer it’s computer generated. It would be nice to talk to a human that could answer questions.
Incredible
Incredible! Quick resolution of high debt well below half.
Great and professional
They don’t tell you everything up…
They don’t tell you everything up front. Make sure they take there fees up front before negotiating other debts. Safe your money it’s a rip off.
Reply from National Debt Relief2026-08-07
Hello Tracy, Thank you for your feedback. if While there are fees associated with our services, a full breakdown of our fee structure and settlement process is disclosed upfront, as well as, provided in our agreements. We always strive to provide clear and transparent information about our program's terms and processes and we apologize if that was not your experience. A member of our team will be reaching out to review the details of your program and further discuss any questions or concerns you may have. You may also reach out to our Client Success Team by calling 888-660-7427. Thank you, The National Debt Relief Team
They kept me informed of what was going…
They kept me informed of what was going on in my account