Excellent service
Excellent service! Personalized attention and great logistics. Everything was handled professionally and on time.
About UNITS® Moving and Portable Storage
Data updated- Website
- unitsstorage.com
- Category
- Home Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 0% (0/1)
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Is UNITS® Moving and Portable Storage legit?
UNITS® Moving and Portable Storage (unitsstorage.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Excellent company!
Excellent company!! Customer service like the old days - fast, knowledgeable and best of all helpful! From drop off to pickup they remained in contact with us delivered our container and not a thing was out of place. If I were ever in need of storage again I wouldn’t hesitate to use this company or recommend them to a friend. From the employees in CT, SC and TN - thank you for the hardwork and care!!
HIGHLY RECOMMEND!
Top notch customer service from the whole team, especially Gina and Charlene! They managed my UNIT delivery with lots of communication and on time. I called last minute (after hours) to get a 3rd UNIT, and someone locally (Denver, CO) called me back on what to expect next with my last minute request, and they came through with that delivery 🙌🏽. When we got to the new state, the Louisville, KY warehouse, Kevin, was also highly communicative and the driver, Chris, came on time, every time with each UNIT. Can’t praise this company enough and I love how every one in different states worked uniformly to make my long distance move a smooth process ♥️ thank you all so much! My move was already a disaster when our car broke down and the new house was dirty… but I at least had yall to deliver my items when I needed to make this place a home 😊
Highly recommend for moving and/or storage
Units was a great company to work with during a huge move for us. We had to pack up two 16 foot containers at different times. The drivers always showed up promptly, professionally and kind. The way they maneuver the pods is seriously so impressive too and fun to watch. Guy, Heather and Kilesha at the main offices were also very helpful throughout the process. They stored our belongings safely for almost 7 months, then drove them 3.5 hours down to our new home for drop off and pick up. If you need help storing or moving items, I would highly recommend!
Top notch long-distance move
From start to finish, my interactions with the Units team was top notch! I moved from FL to KY and was VERY pleased with the move. They delivered the unit both to the original and final destinations exactly when they said they would, picked them up on time, and were very pleasant to work with through the whole process! Do not hesitate to use Units for a long distance move. Even with hiring movers to load and unload, the price was much less than having movers transport my contents.
Highly Recommend
The communication from Units was great, the service was on time, careful with our belongings, and reasonable in price.
UNITs came highly recommended by our…
UNITs came highly recommended by our StLouis-based realtor. They lived up to all our expectations. First off was the communications with the scheduling staff - both locally and at their national HQ. We moved two 16 foot UNITs containers from St Louis to Los Angeles area. We loaded the two containers about three months apart (storing one in STL until our house sold and we loaded the second container). The containers are modern, clean and the delivery personnel at both ends of the move were highly professional. What more can one say….great service, great equipment, good value for the dollar and overall great experience. Would certainly recommend them to anyone else looking to make a home move.
Don't call PODS. Call UNITS!!!
I called PODS first. They were rude and didn't have any regard for my belongings. Then I called UNITS and spoke to Aden. He was so kind and helpful, I nearly cried. Moving is stressful and Aden helped to relieve my anxiety. It's been a great experience.
A Happy Move with a Unit
Units assisted me with two moves. If one is in need of a container when moving or storage you can't go wrong when using a Unit. The folks are wonderful to work with, both the office staff and the drivers are extremely helpful.
Everyone on both ends of the trip were…
Everyone on both ends of the trip were helpful. The UNIT drop off in Memphis went perfectly. I was worried about the drop off in Charlotte, we were on a busy street- the driver made a plan and implemented it without issue. I was worried about how much my items would move inside( I am not a great packer) . But, everything traveled well with the only issues due to my poor packing choices . Thank you for getting everything here quickly. I will definitely recommend you to anyone in need of long distance hauling.
Couldnt be happier with the service and…
Couldnt be happier with the service and product provided by UNITS long distance. They stored my goods for many months and when I finally decided where I was moving to (Phoenix) the shipped the container from Houston to my new home in just a couple days from contacting them with my new address. No hassles, great value!
Highly recommend!
Friendly and knowledgeable people who go the extra mile. On time with everything. Highly recommend!!
Great job delivered pods and picked up…
Great job delivered pods and picked up promptly very easy process I’d use them again but I’m never moving 😜
Gina and Charlene were nothing but…
Gina and Charlene were nothing but kind, patient, and considerate of my needs. Always checked in and followed up if there was anything else needed. They made sure that my transfer to Florida was consistent with the services that Baltimore provided. Thank you ladies and UNITS POD Baltimore for a smooth transport to Florida.
Great Service
Great units. On time and fast delivery and pickup.
Outstanding Service
From start to finish, I can’t say enough about how great this company has been. Communication has been outstanding and made my move without any hiccups. Would highly recommend!
Moved Across the Nation
We used the 16’x8’ container to move across the country. UNITS was very flexible and accommodating throughout the entire process. The only thing was the monthly storage rates were a bit overpriced comparatively speaking. We felt a bit rushed to get settled into a new house so we could avoid paying too many months of storage. Despite this fact I would highly recommend this company for your moving needs.
Price
Price Customer Service. Easy
Great storage unit and excellent customer service
After reading reviews for several local storage units delivered to residential homes, UNITS was my choice and I am so very glad I did. The customer service was over the top from start to finish. Brook in the Mesa AZ location ensures we received the unit we needed on the date we needed. The unit was clean. We experienced a massive rain, wind, and hail storm while we had the unit and nothing leaked. I will absolutely choose UNITS anytime we need temporary storage. Thank you so much!!
Opening your units is a moment to savour
We moved cross country from south Florida to salt lake city. We had our stuff with UNITS for nearly 5 months while we settled in and bought a place. When the moment of truth finally came and our units rolled off the truck into our new drive way and we popped it open, the feeling was really unmatched. I felt transported, pun intended. Everything was exactly as it was squished in hurriedly months ago. I don't think I'll ever do a major move again without using UNITS. Great job. Not to mention they were very communicative by text with different teams picking up the conversation seamlessly.