Excellent customer service
Excellent customer service. She was very knowledgeable and helpful and understanding very good.
About Uown Leasing
Data updated- Website
- uownleasing.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 100% (5/5)
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Is Uown Leasing legit?
Uown Leasing (uownleasing.com) has a 4.5 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
My rep
My rep, Arthur, was excellent! He was very patient and answered all of my questions throughly. He deserves a raise!
Great Customer service…
Customer service staff was extremely helpful, quick to respond and resolve issues with my account.
Worst company ever !!
Worst company ever !! Never received the item They never paid the merchant Yet, saying I owe money!! Ridiculous how this company is run and lack of !
Reply from Uown Leasing2026-05-05
Hi Amanda, We were unable to locate an account under this name. We'd like to better understand your concerns & work towards a proper resolution. Please give us a call at 877-357-5474 at your earliest convenience and ask to speak to a supervisor. We look forward to hearing from you.
I had issues with the engine when I…
I had issues with the engine when I first bought it, but after discussions with management problem was resolved with appreciation.
I needed my car fixed
I was helped in a very efficient and…
I was helped in a very efficient and timely manner. 5/5 would recommend to a friend.
Representative was nice and…
Representative was nice and informative. Answered all my questions and helped me promptly.
Quick and helpful
They were very quick at answering and were very helpful in getting my payment through!
Ella was a great assistants 😊
I spoke with Ella the customer service…
I spoke with Ella the customer service rep, she was very pleasant and professional with assisting me with my concerns about my product. Ella answered each of my questions and ensured that I pleased with my product and her service. I am a very satisfied customer and I would highly recommend the company.)
3 Flat Tires
About a year ago I was in a financial situation due to health issues. I also needed new tires badly. While researching my options I found UOWN! I now had a way to get new tires and not have to come up with the $600.00 all at once. Thank you. I believe the woman at customer service was named Ella. Huge kudos to her. She made the one issue I had, a nonissue. Five stars to her outstanding service.
They are willing the help you out and…
They are willing the help you out and they are fair and genuine . I don’t want to mess up the woman that helped on march 3 2026 around 1200 pm Aliya or Layla who ever she is she is great
Very easy to make payments and many…
Very easy to make payments and many options for payment plans. Worked with Ella over the phone she was of great help. I wish that you had an app to make payments easier . Other than that no complaints from me
This company can't get it together
This company can't get it together. They've gotten my address wrong, payments wrong, taken extra payments, when they weren't entitled, and hung up on me for complaining. I've got all the receipts. Beware! You've been warned.
Reply from Uown Leasing2026-03-03
Hi Jon, Thank you for your feedback. We are unable to locate an account under your name. Please give us a call at 877-357-5474 and ask to speak to a supervisor. We want to ensure your concerns are thoroughly understood and the chance to make things right.
Rep was very understanding and…
Rep was very understanding and compassionate
Great to work with Uown.
When money was tight was nice to get new tires on payment.
It was very good Ella resolved my problem
It was very Ella resolved my problem
This company is straight bs!!
This company is straight bs!!! They owe me money telling me it’s my bank when my bank is telling me it’s not on them , that Uown isn’t releasing my funds . They are full of lies and scams like their partners in crime Jask auto parts . Please do not deal with this company!!!!!!
Reply from Uown Leasing2026-02-10
Hi Bradley, We are very sorry to hear that you had a negative experience with us. We'd like to better understand the concerns in this review. A supervisor will reach out to you today to ensure we provide you with a resolution as quickly as possible. We appreciate the opportunity to make this right.
The representative (Ella) today was…
The representative (Ella) today was very sweet amazing she listened even though I was a bit frustrated it her knowledge and confidence made assured me that all would be well she documented everything and was very patient thank u upon leasing looking forward to doing business with u in the long run !