Rick from usa drop was very helpful…
Rick from usa drop was very helpful with my questions!
About USAdrop
Data updated- Website
- usadrop.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 28 reviews
- Replies to negative
- 71% (10/14)
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About this business
USAdrop fulfills orders for Shopify store owners by offering sourcing, purchasing, and shipping services. We provide a 1-on-1 personal agent service. Our cooperation with shipping carriers allows us find effective shipping methods.Let's not forget that we count on a professional team that constantly researches trending products for our clients. Boost your Dropshipping with USAdrop!We fulfill your orders on time, every time! VISIT OUR WEBSITE
Written by the business, not verified by us.Is USAdrop legit?
USAdrop (usadrop.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is good. 86% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 71% of negative reviews; 28 of them were added in the last 12 months. Last updated 2026-09-06.
What people say
Great Customer Service
Beatrice was very helpful and friendly. A pleasure to work with!
I have worked with multiplI've worked…
I have worked with multiplI've worked with several companies. But this one is by far the worst of them all. Communication is very poor, both in terms of the quality of their English and the time it takes for them to respond. On top of that, it takes years for them to finally fulfill orders. And when you follow up, they tell you it's your fault, even though some orders have been marked as paid for weeks.
Thank you Rick
She was very kind,and professional
She was very kind,and professional, communication on WhatsApp was smooth and easy. I highly recommend working with her.
Fast Response
The services very fast respond and easy to deal with! Very recommended!
Great job and very fast response to our…
Great job and very fast response to our emails
SUPPORTIVE AND FAST SERVICE EXPERIENCE
SUPPORTIVE AND FAST SERVICE EXPERIENCE. GET HELPED RIGHT AWAY WITH FRIENDLY APPROACH !
when you have a proplemm verry fast…
when you have a proplemm verry fast respond time from the custommers service team
Very quick responses and nice customer…
Very quick responses and nice customer service!
Amazing Customer Service
Rick did an amazing job with answering my questions, and clarifying the process at USADrop. Very quick and concise responses.
everything is amazing
Rick was great and fast at assisting me…
Rick was great and fast at assisting me with some problems with an invitation code
bad overall experiece
bad overall experiece, 1 mo delays, causes lots of backend problems, do not recommend
Not recommended as lack of…
Not recommended as lack of responsibility, long shipment time
They have excellent customer service
They have excellent customer service; they helped me with my problems. Highly recommended.
Great support
USADrop has been a great to work with.I…
USADrop has been a great to work with.I Encountered some issues, I reach out to an agent, they helped me really fast with patience. They helped me solve several technical issues along the way. Super satisfied! Very professional, &polite! The product sourcing process has been smooth. I appreciate how reliable they've been with fulfillment and communication. Highly recommend! As a small business owner, finding a trustworthy fulfillment partner is everything.
Excellent service
Delayed Orders with No Compensations & Refunds
We worked with USAdrop for nearly 3 years and always tried to be patient through multiple issues. Unfortunately, our most recent experience crossed a line that we can no longer ignore. Due to internal miscoordination and missed response deadlines on their side(account by Krystal), 24 customer orders were returned, forcing us to issue refunds, lose advertising spend, and suffer damage to our brand reputation. These were real, measurable losses not just delays. Despite them admitting that the issue was caused by their internal operations, they refused to provide any compensation and stated that refunds are “not possible under their procedures.” Because of this, we are now actively transitioning to a new fulfillment partner. If you are running a serious brand where speed, accountability, and reliability matter. I won't recommend working with them.