USAdrop fulfills orders for Shopify store owners by offering sourcing, purchasing, and shipping services. We provide a 1-on-1 personal agent service. Our cooperation with shipping carriers allows us find effective shipping methods.Let's not forget that we count on a professional team that constantly researches trending products for our clients. Boost your Dropshipping with USAdrop!We fulfill your orders on time, every time! VISIT OUR WEBSITE
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Is USAdrop legit?
USAdrop (usadrop.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is good. 86% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 71% of negative reviews; 28 of them were added in the last 12 months. Last updated 2026-09-06.
They don’t really care if you get a charge back and it’s not your fault
Reply from USAdrop2024-12-10
Dear Customer,
Thank you for reaching out and sharing your concerns with us. We apologize for any inconvenience you have experienced. Your feedback is very important to us, and your agent will be in contact with you promptly.
If you have any issues, please feel free to contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you can reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website. Our customer service team is ready to assist you with any problems you may encounter.
Best regards,
USAdrop Customer Service Team
I've got a quick response, very good help, I was helped very quickly
Reply from USAdrop2024-12-04
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Turning Challenges into Opportunities: A Journey of Understanding and Collaboration with USAdrop
I have to change my rating again, according to what is being comunicated. The previous few days after pouring out my frustrations and concerns regarding my shop and the mishandling by my agent, I received a response from the team at USAdrop. They addressed my issues and provided a resolution, which significantly altered my perspective on the situation.
It's been a journey filled with intense emotions due to my deep investment in the shop—I've been building a new brand since July, dedicating time, money, and energy to create video and voiceover ads for social media. Although it’s not yet profitable, the joy of gaining each new customer has been immense, especially as I prepared for the peak season in December. Unfortunately, just hours before December, my enthusiasm turned into panic when I felt my shop was being jeopardized by recent changes and miscommunications with the new agent, Nita.
However, the swift response from USAdrop reassured me that they valued my business and were committed to resolving the issues. This experience has taught me a valuable lesson about the importance of clear communication and understanding in business relationships. Some agents, like Alex, were easy to work with from the start, while with others, it took time and effort to reach a mutual understanding.
With the problems now addressed and a clearer path forward, I can confidently recommend USAdrop. Their commitment to rectifying the situation proves their dedication to their clients. I look forward to rebuilding my shop, now more aware that understanding different working styles is key to effective collaboration and communication.
Reply from USAdrop2024-12-02
Dear Customer,
Thank you for reaching out and sharing your concerns with us. We apologize for any inconvenience you have experienced. Your feedback is very important to us, and your agent will be in contact with you promptly.
If you have any issues, please feel free to contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you can reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website. Our customer service team is ready to assist you with any problems you may encounter.
Best regards,
USAdrop Customer Service Team
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Horrible customer service; billed but asked to cancel for months. Had to get my bank involved to even get them to respond.
Reply from USAdrop2024-11-28
Dear Customer,
Thank you for reaching out and sharing your concerns with us. We apologize for any inconvenience you have experienced. Your feedback is very important to us, and your agent will be in contact with you promptly.
If you have any issues, please feel free to contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you can reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website. Our customer service team is ready to assist you with any problems you may encounter.
Best regards,
USAdrop Customer Service Team
Everything about the company is slow & I can never reach anyone in customer service or my supposed sales agent.
Reply from USAdrop2024-11-28
Dear Customer,
Thank you for reaching out and sharing your concerns with us. We apologize for any inconvenience you have experienced. Your feedback is very important to us, and your agent will be in contact with you promptly.
If you have any issues, please feel free to contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you can reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website. Our customer service team is ready to assist you with any problems you may encounter.
Best regards,
USAdrop Customer Service Team
Dear Customer,
Thank you for reaching out and sharing your concerns with us. We apologize for any inconvenience you have experienced. Your feedback is very important to us, and your agent will be in contact with you promptly.
If you have any issues, please feel free to contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you can reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website. Our customer service team is ready to assist you with any problems you may encounter.
Best regards,
USAdrop Customer Service Team
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Very good Rick provided very clear explanations to me as a beginner in drop.
Reply from USAdrop2024-11-23
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Have been using for a while. They have a lot of products and great shipping times. Customer service reply fast. Rick was really helpful.
Reply from USAdrop2024-11-07
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
The agents are always helpful and responds very quickly. Rick took good care of my issue
Reply from USAdrop2024-11-05
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
The person who read my questions was very helpful and answered my questions right away.
Reply from USAdrop2024-11-05
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Rick solved my problem in few messages. I am satisfied with USAdrop customer support.
Reply from USAdrop2024-11-05
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Very fast service and professional, 100% recommend Rick for dropshipping!
Reply from USAdrop2024-11-04
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
