polite and informative.
Reply from US Automotive Protection Services2026-03-09
Thank you so much for the 5-star review.
About US Automotive Protection Services
Data updated- Website
- usautomotiveprotectionservices.com
- Category
- Money & Insurance
- Location
- United States · Wentzville
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 100% (20/20)
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Is US Automotive Protection Services legit?
US Automotive Protection Services (usautomotiveprotectionservices.com) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Simple and in simple and easy to follow it was courteous and made it well for anyone to
Cuties and helpful quick and simple answers for your questions
Reply from US Automotive Protection Services2026-03-09
We really appreciate your business and helping to share the word about us. We’re here for you anytime!
Caron took the time to explain…
Caron took the time to explain everything to me and made it a great experience ..
Reply from US Automotive Protection Services2026-03-09
Hi, Caron. We’re happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback. We’re sure it will make their day!
everything was great
Reply from US Automotive Protection Services2026-03-09
Hi, tameisha. We’re so happy to hear you had a great experience with our claims team! If you have any other questions or need anything else in the future, please don’t hesitate to contact us.
Better listening skills
Better listening skills. And a less aggressive approach.
Reply from US Automotive Protection Services2026-03-10
Hi, Tamara. Thank you for your review. All feedback is important. We’re sorry to hear you had a negative experience. Please email [email protected] with details about your experience along with your policy number, and we will be in touch.
This business is a scam
I called to cancel my policy, not restart it!
Reply from US Automotive Protection Services2026-03-05
Hi, Kathryn. Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interactions with us. Please contact us at [email protected], and we’d be happy to help you out.
I already had coverage for two more…
I already had coverage for two more years. From when I purchased extended warranty. Will cancel asap
Reply from US Automotive Protection Services2026-03-05
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interactions with us. Please contact us at [email protected], and we’d be happy to help you out.
Great Service provided
Reply from US Automotive Protection Services2026-03-03
Thank you for the glowing review!
Type of coverage they getting
Everything was met and I have the coverage I need .
Reply from US Automotive Protection Services2026-03-03
Thank you for the glowing review!
Information given inaccurate
Reply from US Automotive Protection Services2026-03-03
We regret to hear that our service did not meet your expectations.
Brandy was the most
Brandy was cordial considerate most helpful
Reply from US Automotive Protection Services2026-02-27
Hi, James. Thank you so much for the 5-star review. We really appreciate your business and helping to share the word about us. We’re here for you anytime!
Good
Good explanation and great articulation
Reply from US Automotive Protection Services2026-02-24
Hi. Your feedback is highly appreciated. Thank you so much for the review!
Called and car picked up and taken to…
Called and car picked up and taken to my Chevy dealer. Repairs we great and timely. Could not have asked for a better job. Equinox repairs
Reply from US Automotive Protection Services2026-02-23
We're so glad we could provide a positive experience for you. If you need anything further, don't hesitate to reach out.
I would like to cancel this because I DID NOT ORDER AUTO PROTECTION
I would like to cancel this because I thought I was getting something for my house NOT FOR MY VEHICLE. PLEASE CANCEL MY ACCOUNT AND REFUND THE $50 DEPOSIT THAT I MADE.
Reply from US Automotive Protection Services2026-02-23
Hi, Kathleen. We’re sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at [email protected], and a representative from our team will be happy to assist you.
Very patient helpful and honest
Reply from US Automotive Protection Services2026-02-24
April, thank you so much for taking the time to leave an excellent review.
Amazing👏 everytime
Reply from US Automotive Protection Services2026-02-23
We really appreciate your business and helping to share the word about us. We’re here for you anytime!
Knowledge of product demonstrated by…
Knowledge of product demonstrated by sales representative.
Reply from US Automotive Protection Services2026-02-23
Thank you for the kind words. We're overjoyed to hear of your positive experience with our team. We look forward to continuing to provide the same level of service in the future.
You are a scam
Reply from US Automotive Protection Services2026-02-23
Thank you for your review. All feedback is important. We’re sorry to hear you had a negative experience. Please email [email protected] with details about your experience along with your policy number, and we will be in touch.
Great offer and representative was great
Reply from US Automotive Protection Services2026-02-20
Thank you so much for the 5-star review.We really appreciate your business and helping to share the word about us. We’re here for you anytime!
The customer service was polite and…
The customer service was polite and friendly and helpful
Reply from US Automotive Protection Services2026-02-18
Hello, Kenneth. Thank you for the glowing review! We're so happy to hear that we were able to provide the top-notch service that you deserve. We're here if you need anything else!