clear and literate summarization
Reply from Use AI2026-08-06
Dear Marcia, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
About Use AI
Data updated- Website
- use.ai
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 279 reviews
- Replies to negative
- 100% (80/80)
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Is Use AI legit?
Use AI (use.ai) has a 3.5 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Claude does what Co-pilot wont touch.
Reply from Use AI2026-08-06
Dear customer, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
Its quick and effective
Reply from Use AI2026-08-06
Dear Allison, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
Terrible
Terrible. Not even close to what is asked.
Reply from Use AI2026-08-06
Dear Kelly Latham, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at [email protected] with reference number KELLYLATHAM364360. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly. Thank you! UseAI Team
Good stuff
This is a very good app to use for generating study material, it does it accruately and according to your resquest
Reply from Use AI2026-08-06
Dear Ishmael Patterson, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
I use for work and for pleasure
I use for work and for pleasure. Love it for both.
Reply from Use AI2026-08-06
Dear Liz Gallegos, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
Things have changed since I first…
Things have changed since I first started using this program its like Im working with some beginners
Reply from Use AI2026-08-06
Dear Dj, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at [email protected] with reference number DJ152010. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly. Thank you! UseAI Team
Does not have any ability to clean up…
Does not have any ability to clean up photos. Only had it for two days and have not been able to do anything with photos. Would not recommend for photos.
Reply from Use AI2026-08-06
Dear Debbie, We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to UseAI. For more details, please email [email protected] and include reference number DEBBIE940130. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours. At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund. Thank you! UseAI Team
Its very helpful
Its amazing
Reply from Use AI2026-08-06
Dear Abrigail Barr, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
I just reactivated my account
I just reactivated my account, and it doesn't provide the same layout as it did yesterday. This doesn't meet my needs. I am going to cancel these subscriptions. I literally reactivated it 5 minutes ago and it isn't working as I want or need. Regretful that i reactivated it
Reply from Use AI2026-08-06
Dear Chrissy, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at [email protected] with reference number CHRISSY600892. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly. Thank you! UseAI Team
money back please
f you want, here is a stronger complaint version you can paste into support: I upgraded based on a representation that a finished video could be created and delivered. After upgrading, the product could not produce the promised output and only produced supporting assets. That was material to my purchase decision. I am requesting a full refund.
Reply from Use AI2026-08-06
Dear Sam Johnson, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at [email protected] with reference number SAMJOHNSON863957. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly. Thank you! UseAI Team
want to cancel how?
Reply from Use AI2026-08-06
Dear Katherine Combs, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at [email protected] with reference number KATHERINECOMBS183801. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly. Thank you! UseAI Team
I'm not sure how much information to…
I'm not sure how much information to give AI to create what I'm wanting.
Reply from Use AI2026-08-06
Dear Pat, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
It's super!
Reply from Use AI2026-08-06
Dear ebrahim seid, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
I can’t log in
Reply from Use AI2026-08-06
Dear Linda Belton, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at [email protected] with reference number LINDABELTON765228. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly. Thank you! UseAI Team
ease of use
ease of use extensive information
Reply from Use AI2026-08-06
Dear Clay, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
quick and easy
user friendly, responds quickly
Reply from Use AI2026-08-06
Dear Brian Walker, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
Good listener
Reply from Use AI2026-08-06
Dear Pat McNally, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
Powerful but glitchy
The generated photos keep adding things that I don't want in the photo for landscape lighting design
Reply from Use AI2026-08-06
Dear Zachary Sutton-giglia, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team
IDK what
IDK what to say
Reply from Use AI2026-08-06
Dear Geanda Tilley, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team