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Money & Insurance

USHUD.com

66 reviews

4.166 reviews
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About USHUD.com

Data updated
Website
ushud.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
66 reviews
Replies to negative
100% (14/14)
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Is USHUD.com legit?

USHUD.com (ushud.com) has a 4.1 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 77% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

c
customer · 1 review · Verified · Experienced 2026-05-06 ·

Representative is very helpful with…

Representative is very helpful with information and helping me understand the process.

Reply from USHUD.com2026-05-08

Thank you for the kind words. We’re glad to hear your representative has been helpful and has made the process easy to understand. We know getting started can feel overwhelming at times, so we work hard to provide clear communication and support every step of the way. We appreciate the opportunity to work with you and look forward to helping you succeed.

J
John Stevens · 1 review · Verified · Experienced 2026-05-06 ·

Helpful and friendly.

Helpful and friendly. Hopefully it will work out in the long run

Reply from USHUD.com2026-05-07

Thank you for sharing this! We’re glad to hear the team has been helpful and informative throughout the process. Making sure everything is clear and easy to understand is very important to us.

M
Makenzi · 1 review · Verified · Experienced 2026-05-05 ·

Signing up with USHUD was quick

Signing up with USHUD was quick, easy, and very straightforward. The enrollment process was smooth, everything was explained clearly, and getting started was simple. So far, it’s been a great experience and I’m excited to see what comes from it. Jennifer & Dominic seem very helpful so far.

Reply from USHUD.com2026-05-07

Thank you for sharing your experience! We’re glad the signup process was smooth and straightforward, and that everything was clearly explained from the start. Jennifer and Dominic will really appreciate the kind words as well. We’re excited to have you on board and look forward to seeing what’s ahead!

c
customer · 1 review · Verified · Experienced 2026-05-04 ·

I am thrilled to see what USHUD and I…

I am thrilled to see what USHUD and I can accomplish together. So far, I have been very impressed with the great customer service I have received since signing up.

Reply from USHUD.com2026-05-07

Thank you so much for sharing this! We’re excited to work alongside you and truly appreciate the kind words about our customer service team. We’re looking forward to seeing what we can accomplish together as well!

D
DupedByHUD · 1 review · Verified · Experienced 2025-11-06 ·

USHUD Deceptions

I agreed to try USHUD for three months, beginning in December 2025. There was a one-time set up fee of $299, then $269 per month for three months, which would have been January, February and March 2026. In April USHUD charged me for another month. When I questioned the charge, the person with whom I spoke proceeded to tell me that I signed up for an additional three months. FALSE! He sent me a recording of the conversation where the rep and I were discussing the Platinum plan, which she assured me was at no additional charge per month. But nowhere in that conversation was anything said about extending the contract for three additional months. At one point in the conversation, she asked me to state my first and last names distinctly. This, I was told when I disputed the extra charge, was me agreeing (verbal signature) to the extension. I was NOT advised that I was agreeing to that! Very deceptive! Hopefully, they have stopped stealing from me. DON'T sign up with these people. Do your own lead generation!

Reply from USHUD.com2026-05-07

We’re sorry for any confusion regarding the program terms and billing. That’s never the experience we want anyone to have. Please give us a call at (800) 230-9519 so we can review everything with you directly and work through this together.

D
Doyle Burress · 2 reviews · Verified · Experienced 2026-04-24 ·

I have just started

I have just started, but the experience has been very well at this point

Reply from USHUD.com2026-05-07

We’re glad to hear your experience has been going well so far. It’s still early, and we’re excited to continue working with you and helping you make the most of the program.

c
customer · 1 review · Verified · Experienced 2026-04-27 ·

Jennifer and bill were great at getting…

Jennifer and bill were great at getting me started again.

Reply from USHUD.com2026-04-27

Thank you for sharing this! We’re really glad to have you back — that means a lot. Great to hear Jennifer and Bill helped make the restart smooth. Looking forward to what’s ahead!

J
John S. · 1 review · Verified · Experienced 2026-04-24 ·

Great working with USHUD

Reply from USHUD.com2026-04-27

Thank you — we really appreciate it! We’re glad you’ve had a great experience working with us. Looking forward to continuing to work together!

C
Chris McKenty · 2 reviews · Verified · Experienced 2026-04-24 ·

Excellent information and guidance…

Excellent information and guidance about the program and the process. Very personable and knowledgeable

Reply from USHUD.com2026-04-27

Thank you for the kind words! We’re glad you found the information helpful and the team personable and knowledgeable — that’s exactly the experience we aim to provide. We appreciate you being part of it!

E
Ellen Ritsos · 4 reviews · Verified · Experienced 2026-03-16 ·

This is a total scam company

This is a total scam company. Do not give them one dollar.

Reply from USHUD.com2026-04-27

We’re sorry to hear you feel this way — that’s not the experience we aim to provide. We take concerns like this seriously and would appreciate the opportunity to understand what happened and address it directly. Please give us a call at (800) 230-9519 so we can review your experience and work toward a resolution.

c
customer · 1 review · Verified · Experienced 2026-04-21 ·

Customer communication was fast and…

Customer communication was fast and easy to get set up with. The staff is very informative and does everything in a very timely manner.

Reply from USHUD.com2026-04-27

Thank you for sharing this — we really appreciate it! We’re glad to hear the setup was smooth and communication felt fast and easy. Our team works hard to be responsive and informative every step of the way, so it’s great to know that came through. We’re excited to have you on board!

M
Mayfield, Elizabeth · 2 reviews · Verified · Experienced 2026-04-17 ·

Kim and Jennifer have been great to…

Kim and Jennifer have been great to work with! The whole staff has been super helpful!

Reply from USHUD.com2026-04-20

Thank you so much for sharing this! We’re glad to hear Kim, Jennifer, and the entire team have been so helpful — that’s exactly the experience we strive to provide. We appreciate you being part of it!

D
Dawn Woyak · 1 review · Verified · Experienced 2026-01-29 ·

When you signed me up

When you signed me up, you said I would be the only realtor in the area I requested. I got a call from another realtor that you said the same thing to. Also, I have not received 1 valid lead. This was a complete scam and waste of money.

Reply from USHUD.com2026-04-16

We’re really sorry to hear this — we understand why that would be frustrating. We work with one agent per geographic area/county, covering the entire county, and we do not rotate agents. That said, we’d like to look into your specific situation to make sure everything was communicated clearly. We’d also love to connect with you directly to see where the mix-up may have occurred and review your experience. Please give us a call at (800) 230-9519 so we can go through this together.

C
Chuck B · 2 reviews · Experienced 2026-04-13 ·

biggest wast of time and money

biggest wast of time and money. support is beyond terrible with emails and phone calls never returned or responded to.

Reply from USHUD.com2026-04-16

We’re really sorry to hear this — that’s not the level of service we aim to provide. Not getting a response is frustrating, and we take that seriously. We’d like the chance to look into what happened and make sure you’re properly taken care of. Please give us a call directly at (800) 230-9519 so we can connect right away and get this resolved for you.

M
Mike Parker · 4 reviews · Verified · Experienced 2026-04-13 ·

They made it an easy experience!

They made it an easy experience! Mike

Reply from USHUD.com2026-04-16

Thank you, Mike — we really appreciate you sharing this. We’re glad to hear the process felt easy and smooth for you. That’s exactly what we aim for. If you need anything along the way, we’re here to help!

I
Ida Lynn Stox · 1 review · Verified · Experienced 2026-04-01 ·

They were nice to talk with and…

They were nice to talk with and informative

Reply from USHUD.com2026-04-16

Thank you for sharing this — we really appreciate it. We’re glad to hear the team was helpful, informative, and easy to talk to. That’s exactly the experience we aim to provide from the start. We’re here if you need anything as you get going!

D
Dustin · 1 review · Verified · Experienced 2026-04-09 ·

Jennifer and the team sound very…

Jennifer and the team sound very genuine when speaking on the phone. They did not sound sells pitchy at all. The program is working great! I've been signed up for 2 weeks and have received 6 leads in which 3 of them I am working with! This has been a great decision.

Reply from USHUD.com2026-04-16

Thank you for sharing this — we really appreciate it. Jennifer and the team work hard to keep things real and straightforward, so it means a lot that came through. Even better, it’s great to hear you’re already seeing traction so early on — that’s exactly what we aim for. We’re excited to see your progress!

M
Meg · 1 review · Experienced 2026-04-06 ·

Scam! Don’t waste your time or money!

Scam! I signed up for 4 months and every “lead” has claimed that they never asked for a call, not looking to buy or sell, and to please remove them from whatever list they are on. Do not waste your time or money! Also, they charged my account again, claiming I gave verbal permission for them to do so, and are refusing to credit it back.

Reply from USHUD.com2026-04-16

I’m really sorry this has been your experience — I can understand how frustrating that must feel. Our leads come in real time, and sometimes getting results comes down to how they’re approached. That’s why we offer coaching — to help you navigate those conversations, identify real opportunities, and get more out of what you’re receiving. On the billing side, we’re happy to review everything with you and clear up any confusion. We’d genuinely like to help — if you’re open to it, reach out and we’ll walk through this together.

B
Bob Lanza · 1 review · Verified · Experienced 2026-03-25 ·

Ease of everything

Reply from USHUD.com2026-04-08

Thank you for your feedback—we really appreciate you taking the time to share it. We’re glad to hear the process felt easy and straightforward. That’s something we work hard to provide, from getting started to managing your leads and follow-up. If there’s ever anything we can do to make things even smoother or help you get more out of the platform, we’re always here to help.

c
customer · 1 review · Verified · Experienced 2026-04-02 ·

Very good experience at signing

Very good experience at signing, Theresa and Jennifer were patient with me and answered all my questions about the program.

Reply from USHUD.com2026-04-08

Thank you so much for sharing this—we really appreciate it. We’re glad to hear you had a great experience getting started, and that Theresa and Jennifer were able to take the time to walk through everything with you. Making sure you feel comfortable and fully understand how the program works is important to us. If anything comes up as you get going, don’t hesitate to reach out—we’re here to help every step of the way.