Welcomed me aboard
Welcomed me aboard! Answered all my questions
USHUD.com (ushud.com) has a 4.1 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 77% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Welcomed me aboard! Answered all my questions
This company is 100% a Fraud and makes promises of providing 10 to 15 leads/mo that were different than the past. Unfortunately, just a few very unqualified people seeking help were provided which is what they said was prescreened out upon my re-association with this company. I had a horrible experience with this company before and it hasn't changed. Adding to this, a customer service rep named confirmed to me that all my memberships were cancelled and I would not be charged any additional fee. I have it in an email from her. Today, My card was charged another $269.00 for some platinum membership fee they said was free with their service, and I was charged this fee out of nowhere with no prior disclosure at all. Stay away from this company if you value your money, they are a FRAUD and I will report their practices to the BBB as well.
Thank you for taking the time to share your experience. We're sorry to hear that we did not meet your expectations. We take concerns like yours seriously, particularly regarding lead quality, billing, and cancellations. While we can't discuss the details of an individual account in a public forum, we would welcome the opportunity to review everything with you, including the leads you received, your cancellation request, and the charge you referenced. If you were told your account was fully canceled and should not have been billed again, we certainly want to investigate that. We encourage you to contact our Member Services team or email us directly with your account information so we can review the communication history and determine whether an error occurred. Our goal has always been to help real estate professionals grow their business, and we recognize that doesn't happen unless we provide both quality service and responsive support. We appreciate the opportunity to review your concerns and work toward a fair resolution. We hope you'll allow us the chance to make this right.
Thank you for your kind words! We're glad to hear our team was prompt and helpful. Providing responsive communication and supporting our clients every step of the way is something we take pride in. We truly appreciate your feedback and look forward to continuing to help you succeed!
Too soon to tell . A lot of talk, the proof is in the pudding.
Thank you for your honest feedback. We completely understand your perspective, and we agree—the real value comes from results, not promises. We appreciate you giving us the opportunity to earn your trust, and our team is committed to supporting you every step of the way. If there's ever anything we can do to help you maximize the program, please don't hesitate to reach out. We look forward to proving ourselves.
The communication has been awesome this far. I look forward to working with the complete staff! Great teamwork!
Thank you so much for your kind words! We're thrilled to hear you've had a great experience with our team so far. We believe great communication is the foundation of a successful partnership, and we're excited to continue supporting you every step of the way. Welcome aboard—we look forward to helping you achieve great results!
I enrolled in the USHUD Cooperative after being told I could expect 15–18 quality leads per month in my market. Over more than three months, I received only seven leads, many of which were either unqualified, seeking services unrelated to real estate, or confused about why I was contacting them. I raised my concerns with management, gave the program additional time after my account was extended, and unfortunately saw no improvement. My experience did not match what was represented during the sales process, and I was disappointed with both the lead volume and overall quality.
Thank you for taking the time to share your experience. We're sorry to hear that the program did not meet your expectations. Our goal has always been to connect our members with genuine homebuyers and sellers, and we understand how frustrating it can be when lead volume or quality falls short of what you were hoping for. We appreciate that you gave the program additional time and worked with our team to try to improve your results. While many of our members achieve success with the Cooperative, we also recognize that every market, response strategy, and timing can produce different outcomes. We would welcome the opportunity to review your account, the leads you received, and discuss ways we may be able to help. Please contact our Member Success team directly so we can take a closer look at your specific situation. We genuinely value your feedback, as it helps us continue improving our products and services for all of our members. We wish you nothing but success in your real estate business.
Everything was just fine until... With no prior notice or explanation, I was emailed a contract to sign which would have signed me up for an additional 90 days that I would not be able to cancel. There was no clear details included about how much I would be charged. I have not even received my first lead and they are already pushing more 90 more days with the offer of a website. Feels really slimy.
Thank you for your feedback. We're sorry to hear that this was your first impression of our program. The agreement you received was for an optional website offer and was not intended to automatically extend your current membership or require you to continue beyond your existing term without your consent. We understand how receiving that request before you've received your first lead could feel confusing, and we appreciate you pointing that out. Our goal is to provide additional tools that can help members convert leads more effectively, but participation in those programs is entirely optional. We will review how and when these offers are presented so they're introduced at a more appropriate point in the customer experience and with clearer pricing and terms. If you're still a member, we'd welcome the opportunity to review your account with you, answer any questions, and ensure you're getting the most from your membership.
Just started and so far it has been a smooth onboarding and the structure and professionalism in everyone and the system and set up. Looking forward to much success.
Thank you for your kind words! We're thrilled to hear your onboarding experience has been smooth and that you've noticed the professionalism of our team and systems. We work hard to make getting started as seamless as possible so our members can focus on growing their business. Welcome to USHUD—we're excited to be part of your journey and look forward to celebrating your success in the months ahead!
This has been a complete waste of time & money.
Thank you for sharing your feedback. We're sorry to hear that your experience hasn't been what you expected. We understand how disappointing it is when you're not seeing the results you were hoping for. Our goal is to provide not only lead opportunities but also the support and coaching to help our members succeed. We'd appreciate the opportunity to review your account, discuss your experience, and see if there are ways we can improve your results. Please reach out to our Member Success team—we're committed to helping our members get the most value from their investment.
Jennifer was super helpful and mentioned tips to make my experience exceptional!
Thank you for your wonderful review! We're so glad to hear Jennifer was able to help and share valuable tips to set you up for success. She genuinely cares about making every member's experience exceptional, and we're thrilled that came through. We appreciate you choosing USHUD and look forward to being part of your success!
I enjoyed talking with Jennifer, she is very helpful and kind.
Thank you for taking the time to share your experience! We're so glad to hear Jennifer made such a positive impression. She truly cares about helping our members succeed, and your kind words mean a lot. We'll be sure to pass along your compliments to her. Thank you for choosing USHUD, and we look forward to continuing to support your success!
I think this lead company will actually provide leads I can work! I am very hopeful about this partnership and look forward to getting started. Shelly Colwell
Thank you, Shelly! We're excited to have you as part of the USHUD family and truly appreciate your confidence in us. Our goal is not only to provide quality lead opportunities but also to support you every step of the way with coaching, follow-up strategies, and resources to help you maximize your results. We look forward to celebrating your first closing—and many more to come. Welcome aboard!
After a couple months of being signed you with USHUD to receive leads, I have to say it’s not worth the investment. I’ve only received 2 leads and they were both bad. Neither one was a credible lead. Waste of money.
Thank you for your honest feedback. We're sorry to hear your experience hasn't met your expectations. We understand how frustrating it is when the first leads don't turn into opportunities. While no lead generation service can guarantee that every lead will be a fit, our goal is to provide qualified opportunities and ongoing coaching to help our members convert them. We'd love the opportunity to review your account, take a closer look at the leads you received, and see if there are ways we can improve your results moving forward. Please reach out to our Member Success team—we're committed to helping our members get the most value from their investment.
USHUD cold called me. Normally, I probably wouldn't have answered, but Google tells me if the caller actually dialed the number - so I answered. The screener sounded professional and for whatever reason, I agreed to speak to the account rep. After she explained the process, the offer sounded reasonable. I was honest, I've been burned on this type of referral program before and it remains to be seen if this will be different. That said, I've been impressed thus far with their follow-through so we shall see. I did receive a referral right away, but we haven't connected as of yet.
Thank you for giving us a chance and for sharing such an honest review. We completely understand your hesitation—many of our members have had disappointing experiences with referral services before. That's exactly why we focus not only on generating leads, but also on providing ongoing support to help our members maximize their opportunities. We're glad you've been impressed with our follow-through so far, and we're excited to be part of your business. We look forward to hearing about your success with that first referral and appreciate you putting your trust in us!
Everyone is so informative and very professional all my questions get answered.
Thank you so much for your kind words! We're thrilled to hear that our team has been informative and professional, and that we've been able to answer all of your questions. We believe that great communication and support are just as important as the service we provide. We truly appreciate your feedback and look forward to continuing to help you achieve your real estate goals!
The communications has been great. The representatives seems to be very knowledgeable of the industry and the product of services that they offers.
Thank you for your review! We're excited to have you on board and appreciate the opportunity to work with you. While it's still early, we're looking forward to helping you make the most of your membership and supporting you as you grow your business. If there's ever anything you need along the way, our Member Services team is here to help. We're excited to partner with you and look forward to celebrating your success!
long exposure time to validate usefulness at not a terrible price.
Thank you for your feedback! We appreciate you recognizing the value of having an extended period of time to evaluate the service. Real estate leads often require consistent follow-up over weeks or even months, and we're glad our program gives you the opportunity to fully assess its value at a reasonable investment. As you continue working your leads, remember that our Member Services team is here to help with best practices, follow-up strategies, and any questions you may have. We look forward to helping you maximize your results and wish you continued success!
I had been approached by USHUD many times over the last twenty years that I have been in business. I was most recently contacted by Ms. Lindsey Dillon. Lindsey had a slow and relaxed personality that presented as she wasn't trying to sell me anything, more like she genuinely wanted to help my business. I am quite impressed by the way they will be providing me with both Buyer and Seller leads. I will also appreciate the Free Website they set up. I highly recommend listening to a USHUD Presentation. It might make sense for your business.
Thank you so much for your thoughtful review and for giving us the opportunity to earn your business after so many years. We're especially pleased to hear that Lindsey's genuine, consultative approach stood out to you. Our goal is never to pressure anyone—we simply want to show real estate professionals how we can help them grow their business. We're excited to provide you with exclusive buyer and seller opportunities, along with your complimentary website, and we look forward to supporting your success every step of the way. Thank you for your recommendation and your trust in our team. We're excited to partner with you and can't wait to celebrate your future successes!
We are just getting started and we are looking foward toworking with USUD.
Thank you for your review! We're excited to have you as part of the USHUD family and appreciate the opportunity to earn your business. While you're just getting started, we're confident that with consistent follow-up and the support of our team, you'll be well positioned for success. If you ever have questions or need assistance along the way, our Member Services team is always here to help. We look forward to working with you and celebrating your successes in the months ahead!
⭐⭐⭐⭐⭐ 5/5 Stars I've been extremely pleased with USHUD. The onboarding process was simple, efficient, and easy to implement from day one. Their pricing is very competitive, and the quality of the leads has been strong compared to many other lead sources I've worked with. What really sets USHUD apart is their customer support. Whenever I need advice on lead generation, marketing strategy, or website updates, I get a quick response from their team. It's hard to find a company today that shows genuine concern for their customers' success, but that's exactly what I've experienced with USHUD. Their website development has also been a huge value-add. The site is professionally built, mobile-friendly, and designed with scalability in mind. The platform provides a solid technical foundation for future growth through paid search campaigns, conversion optimization, lead tracking, and ongoing digital marketing initiatives. If you're looking for a company that delivers quality leads, responsive support, and technology that can grow with your business, I highly recommend USHUD. They have been a great partner, and I look forward to continuing to build my business with them.
Thank you for your feedback! We're glad to hear your onboarding experience was smooth and easy. We understand it's still early, and we appreciate you giving us the opportunity to earn your confidence. As you begin working with your leads, please don't hesitate to reach out to our Member Services team if you have any questions or need assistance. We're here to help you get the most out of your membership, and we look forward to hearing about your success in the months ahead.
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