Valhalla Vitality (valhallavitality.com) has a 4.6 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
Quick response to questions, good value
Hi John, Thank you so much for the fantastic 5-star review! Providing reliable, timely support and making high-quality wellness care accessible are our top priorities. We are absolutely thrilled to know we hit the mark for you and delivered a positive experience. We truly appreciate your trust in Valhalla Vitality and value the opportunity to continue supporting you.
The process is great - easy, straightforward. The providers are earnest - they aren't just looking to make a sale. Getting the treatments -really hit or miss. I've been waiting over two months to receive a treatment I've already paid for. Reached out to customer service, just to be told to wait longer. This is the third time I've ordered a treatment - the first two were fine, no major delays, but this most recent experience has really given me a different perspective.
Very confusing ordering process. No clear directions of how any of the process works with the Doctors or labs needed they just want you to pay them immediately before you can even contact anyone. Then its super difficult to get answers with only messaging back and forth. On top of that the products did absolutely nothing.
Hi, Thank you for sharing your honest feedback. We are truly sorry to hear that your onboarding experience felt frustrating and that your treatment has not yet yielded the results you were hoping for. Our goal is to ensure every patient feels fully guided, supported, and confident in their care plan from day one. We deeply appreciate you bringing these communication hurdles to our attention, as it helps us identify where we need to improve. We would love the opportunity to connect you with our team who can help navigate your specific health goals and provide clearer answers. You can always book a follow-up consultation directly on our website to speak directly with a provider, explore adjustments to your treatment plan, and get all of your questions answered in real-time. Please reach out to our team directly by opening a ticket here so we can personally assist you: https://valhallavitality.com/my-account/support-tickets#/ We are committed to making this right for you.
I used Valhalla to run a female wellness panel, and find out what I am deficient in. The Customer Service team is always really prompt in getting back to you whether it’s within the app or emailing. My experience with Valhalla has been easy; the way it should be without jumping through hula hoops. And anytime there are concerns, you can actually get a human being… not just an AI. Great customer service! If anyone is looking to figure out what’s going on via bloodwork, and finding out your deficiencies, I would highly recommend trying out the home test kits that are available. They are easy to use and in my opinion pretty cost-effective for a place that doesn’t accept insurance.
Hi Alaina, Thank you so much for the wonderful feedback! We are thrilled to hear that you found the process seamless and that our team was able to provide the prompt, personal support you deserve. We take great pride in making health insights accessible and easy to navigate without the hassle. We truly appreciate your recommendation and are honored to support your wellness journey!
So far this has been super easy to be able to get the medication I need in order to help me lose weight. I have received quick responses when reached out to support and the medication prescription was sent over to the pharmacy within a few days. I have not yet received my prescription but will update when it is received if my experiance changes.
Hi Stephanie, Thank you for taking the time to share your experience so far! We are delighted to hear that you found the process simple and that our support team was able to assist you promptly. We are excited for you to receive your order and begin your journey. We look forward to supporting your success!
Outside of few customer services issues going with Valhalla has been a life changing choice for me. My insurance will not pay for any of the meds and buying them directly is outrageous priced but the prices thru Valhalla were much affordable and they offer great discounts! I've been on Trizepatide thru them now over a year and I've lost 150 lbs so far. Life changing is an understatement; I haven't felt this good in I don't know when. I love the way it makes ,e feel!
Thank you so much for sharing your experience and kind words! We’re absolutely thrilled to hear about the incredible impact this journey has had for you. We also appreciate your feedback regarding customer service. To better assist you with any questions or concerns, our Customer Support team is always ready to help. You can submit a ticket anytime here: https://valhallavitality.com/my-account/support-tickets#/ Thank you for trusting Valhalla Vitality — we’re so grateful to be part of your wellness journey and can’t wait to continue supporting you every step of the way!
Product, value , quality and pretty fast shipping are all fantastic. Ability to communicate with someone when there is a problem is frustrating. NO CHANCE of getting to actually talk to someone on the phone, just the, now typical ping pong back and forth over the internet. The help I received was fine, no problem, just frustrating time wise, took 4 days of to resolve. Full discloser, the problem was my fault for a simple keystroke mistake on my email addy, I have absolutely no complaints about the product itself.
Thank you for sharing such a detailed review. We’re very happy to hear you’re pleased with the product quality, value, and shipping speed. We also appreciate your honest feedback about reaching our support team — we know how important timely communication is and are actively improving our response systems to make the process faster and more personal. Your patience and understanding mean a lot. — The Valhalla Vitality Team
I have tried a couple of concierge medical services and this is by far my favorite. I don't have to pay a monthly subscription amd their prices are very low comparative to the rest of the GLP1 market. I can even change how much I order. As a night shifter myself, this has helped me regulate my eating g so I do t fall into the trap of late night snacking. It is more difficult to track when your medicine will arrive so please be aware.
Thank you for taking the time to share your experience. We’re delighted that Valhalla Vitality stands out as your preferred service and that our flexibility and pricing have been helpful. We also appreciate your note about tracking — our team is working closely with partner pharmacies to make that process even smoother. — The Valhalla Vitality Team
68 reviews matching