Valhalla Vitality (valhallavitality.com) has a 4.6 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
Three months a customer. First two orders, no problem. Third order, cc charged but no product. 12 days later, prescription is now out, feeling the effects and still no product. Emailed and called customer service and have not heard from anyone. If you are looking for a health service that puts patients first, this service is NOT it.
Would highly recommend this place to anyone looking to push their health journey forward. The entire process is made easy and the pricing is very straightforward.
I had a wonderful experience ordering Tirzepatide. I was on vacation and had it delivered to my vacation location. I was able to order and receive the medication. I also requested a receipt after I had gotten my order. I was able to submit the receipt for reimbursement on my Flexible spending account for my insurance. I will be reordering.
Everything is perfect for me. I’ve tried others but this one has compassion with a capital “C”. I love my intake nurse Allison and her asst Sweet. They just helped me with a difficult situation and it made me feel like “I” really mattered. I highly recommend you to all my friends 🥰👏👍
I was a little skeptical ordering online , but I had no issues. Excellent customer service and product. Thank you!!
Hi Greta, Thank you for taking the time to share your experience and for your 5-star review. We truly appreciate your trust in Valhalla Vitality. Providing a smooth, supportive experience and ensuring our patients feel confident throughout the process is very important to our team. Thank you for choosing us and for your kind words. We’re grateful for the opportunity to support you on your health and wellness journey.
My 1st order from Hallandale pharmacy was processed and delivered promptly. My 2nd order from Brooksville pharmacy was processed and billed on May31 but not received until July21 despite repeated calls and emails. So I am not sure whether that is a Valhalla problem or not, but Valhalla was not very proactive in resolving the issue. So - one good experience one bad experience
Hi Ray, Thank you for taking the time to share your feedback. We appreciate you bringing your experience to our attention. We understand how important timely communication and support are, and we’re sorry to hear that your recent experience did not meet the level of service we strive to provide. Our team will be reaching out to you directly to better understand the situation and address your concerns. Thank you for giving us the opportunity to look into this and work toward a better experience moving forward.
I have been calling and emailing this company for 19 days. I am actively sitting on a silent hold cause customer service is a joke. #1 started this company in 5/25. Brought 3 people as referrals who used my referral link.... no points were awarded even tho proof was given, then they told me that 1 of the referrals were the same person cause they have the same name - yes they do cause its a Sr and a Jr but none of the other info matches. Then they told me I can only have 1 referral in a lifetime...... so why should I promote your company? calling them is a joke case like I said.. they have me on mute not handling the situation currently. Then they wanted to tell me if a link didnt work I should of told them then, however who was I supposed to know when the purchase went thru? The company erased my points in June stating i made a purchase yet they had no credit card information on file and I didnt make a purchase since November 2025. They so graciously gave me those points back but dont want to give me the points.... crazy. And what's worse is I have all of.this in emails.
Hi Lisa, Thank you for taking the time to share your feedback. We understand your concerns and appreciate the opportunity to review your experience. Our team has connected with you directly and provided further assistance to help address your concerns. We value your feedback and appreciate the opportunity to work toward a resolution. Thank you for allowing us the chance to assist you, and we hope to continue providing you with the support and service you deserve.
I have been with Valhalla Vitality for a couple years now and I am very happy with their services and therapies offered. They are quick to respond and the free consultations are nice. I recently started Tirzepatide treatments and I am looking forward to seeing some results. The provider has been wonderful in answering all my questions. I like how you can select your prescription or subscription that you want. Another thing I appreciate is that there is NO membership monthly. Most places I looked at charged monthly memberships on top of the prescriptions, which gets costly fast.
Hi Emersen, Thank you for taking the time to share your experience and for your 5-star review. We truly appreciate your continued trust and support over the years. It means a great deal to know that you've had a positive experience with our team and that you feel well supported throughout your care. We're grateful for the opportunity to be part of your health and wellness journey and are excited to continue supporting you as you work toward your goals. Thank you for choosing Valhalla Vitality. We sincerely appreciate your confidence in us and look forward to being with you every step of the way.
So far, my experience has been good. The initial process was a bit confusing as I didn’t know if I needed a consultation or not before I could order medication. My profile also had a glitch where my order was stuck processing, even as it delivered. Overall, though, the company has been great to communicate with and they resolved my questions and issues very timely.
Hi Krista, Thank you for taking the time to share your experience and for your thoughtful 4-star review. We truly appreciate your honest feedback. While we're glad our team was able to provide timely support and resolve your concerns, we also value your comments about the initial process and account experience. Feedback like yours helps us identify opportunities to improve and create a smoother, more seamless experience for all of our patients. Thank you for your trust in Valhalla Vitality. We appreciate the opportunity to support you and look forward to continuing to provide you with an even better experience as you progress on your health and wellness journey.
Great information provided and I know have a treatment plan to make me better!
Hi Alex, Thank you for taking the time to share your feedback. We’re grateful to know that your experience has provided you with the guidance and support you needed. Helping our patients feel informed and confident in their care is very important to our team. We appreciate your trust in Valhalla Vitality and look forward to continuing to support you on your health and wellness journey.
Great team! Easy to reach and quick to respond. Great resource to me for many years.
Hi Andy, Thank you for taking the time to share your feedback and for your 5-star review. We sincerely appreciate your continued trust and support over the years. Knowing that our team has been a reliable resource for you means a great deal to us, and we’re grateful for the opportunity to be part of your health and wellness journey. Thank you for choosing Valhalla Vitality. We look forward to continuing to support you for years to come.
Valhalla Vitality is the most unreliable telehealth clinic I have ever dealt with. I have had over 10 (documented) orders severely delayed, with some sitting over 30 days before even being sent to the pharmacy. Same excuses every time, zero accountability, and horrible customer service. Even after the "website refresh", this company is disorganized, inconsistent, and completely unreliable. I would not recommend Valhalla Vitality to anyone.
My experience has been really good. Recently had an issue and customer service took care of it. Candy was amazing and I really appreciate her commitment to taking care of the problem. I’ve never had any problems until this and at least now I know if I do in the future, it will be handled. Thank you, Candy!
Hi Jonna, Thank you for taking the time to share your experience and for your 5-star review. We truly appreciate your trust in Valhalla Vitality and your kind recognition of our team’s efforts. Your feedback means a great deal to us and encourages us to continue providing thoughtful, reliable support to our patients. We’re grateful for the opportunity to assist you and are committed to ensuring you feel supported throughout your health and wellness journey. Thank you again for choosing Valhalla Vitality — we look forward to continuing to support you.
Hi, thank you for taking the time to share your feedback and for your 5-star review. We truly appreciate your kind words and are glad our team was able to provide the support you needed. Keeping our patients informed and ensuring they feel cared for throughout their experience is very important to us. Thank you for your trust in Valhalla Vitality. We appreciate the opportunity to support you and look forward to continuing to be here for your health and wellness journey.
The platform is easy to use and customer service was exceptional when I had a question about my order.
Hi Sam, Thank you for taking the time to share your experience and for your 5-star review. We're grateful to hear that you found the process easy to navigate and that our team was able to provide the support you needed. Providing a seamless experience and responsive service is something we strive for every day. We sincerely appreciate your trust in Valhalla Vitality and look forward to continuing to support you on your health and wellness journey.
The website was a bit confusing at the start. However, once I finally had my Tirzepatide and began the process, it has been very easy. The only negative is the nausea on the 2nd/3rd day post injection. I have begun losing weight, which is my main goal.
Hi, Thank you for taking the time to share your experience and for your 5-star review. We appreciate your honest feedback and are glad to hear that things have become easier as you got started. It’s also encouraging to know you’re seeing progress toward your goals. If you continue to experience any side effects or need support along the way, our team is always here to help guide you and make sure your experience stays as comfortable as possible. We truly appreciate your trust in Valhalla Vitality and look forward to continuing to support you on your journey.
My pharmacy stopped making compounded Semaglutide. I had a friend refer me to Valhalla Vitality. The process to start was very simple and I was so pleased with the first delivery of my vial. Will continue to order from them.
Hi Michelle, Thank you for taking the time to share your experience and for choosing Valhalla Vitality. We’re glad to hear that your transition to our services was smooth and that you had a positive experience getting started. Making the process straightforward and providing dependable support are priorities for our team, so your feedback is greatly appreciated. Thank you as well for your trust and confidence in us. We look forward to continuing to support you on your health and wellness journey.
Easy to deal with, quick to respond, and helpful through the process.
Hi Phillip, Thank you for taking the time to share your experience and for your 5-star review. We're grateful to hear that our team was able to provide the support and guidance you needed throughout your journey. Creating a positive and seamless experience for our patients is always our goal, so your feedback means a great deal to us. We sincerely appreciate your trust in Valhalla Vitality and look forward to continuing to support you.
I have used this company for a while now and love them so much! You also can’t beat their prices!
Hi Kelsey, Thank you for taking the time to share your feedback and for your continued trust in Valhalla Vitality. We truly appreciate your loyalty and are grateful to have been part of your health and wellness journey. Knowing that our services have continued to meet your expectations means a great deal to our team. Thank you for your kind support and confidence in us. We look forward to continuing to serve you and support your goals in the years ahead.
The RX order and online visit was a piece of cake. Everything arrived on time and in great shape. I would use again!
Hi John, Thank you for taking the time to share your experience and for your 5-star review. We’re pleased to hear that the process was smooth and that everything met your expectations. Providing a seamless experience from consultation through delivery is something our team works hard to achieve, so your feedback is greatly appreciated. Thank you for your trust in Valhalla Vitality. We truly appreciate the opportunity to support you and look forward to serving you again in the future.
68 reviews matching