Horrible lying website…
Horrible lying website…. I paid for expedited shipping 16.00 3-4 days to arrive and it was delivered late and they made up a story about processing vs shipping dates… do not order beware!
About Vape Royalty
Data updated- Website
- vaperoyalty.com
- Category
- Food, Beverages & Tobacco
- Location
- United States · Anaheim Hills, California
- Status
- Unclaimed
- Last 12 months
- 16 reviews
- Replies to negative
- 15% (8/54)
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Is Vape Royalty legit?
Vape Royalty (vaperoyalty.com) has a 2.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. Opinions are polarized: 45% rate it 4 stars or higher while 46% give 1 star; The business has replied to 15% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
I absolutely love Vape Royalty
I absolutely love Vape Royalty. They have great vapes & they are a pleasure to deal with
The best vape retailer in probably all…
The best vape retailer in probably all of America! Superb customer service and always fast delivery. Keep up the excellent work Vape Royalty! This is how a company is supposed to serve its customers. Thankyou for everything!
The best customer service I’ve ever…
The best customer service I’ve ever experienced for vapes. I highly recommend vape royalty.
I'm so happy I found this place
I'm so happy I found this place. They have excellent customer service.. a user friendly site and great prices. I don't even go to my local vape store anymore because vape Royalty has everything I need!. 5 star review for sure. Try these guys and you'll see for yourself!
Good customer service
I ordered Geek Bar, but broke down, they replaced a new one for me.
Ordered on September 4th 2024 it still states…
Ordered on may 4th 2024 it still states that it is being processed. I paid for faster shipping and have emailed and haven’t heard anything back.
I go to the location on glenstone in…
I go to the location on glenstone in Springfield by orange Julius and the guy there is so friendly and very helpful. If you need a vape they have great variety and good deals with excellent customer service!
Great experience and prices!!!
We have been shopping with Vape Royalty…for a few years now
We have been shopping with Vape Royalty for a few years now, their prices are very reasonable and shipping is usually pretty quick! Only had one issue with a Mod and the warranty process was very easy! Quick response and replacement is on the way! Thanks Vape Royalty! Dale
I have ordered vape products for over 2…
I have ordered vape products for over 2 yrs. Never dissatisfied with the company and my orders
I emailed customer service about a…
I emailed customer service about a defective vape I had and had the pleasure of being help by a worker name Katherine, she responded quickly and effectively then the next day I got my credit.
fast shipping
fast shipping , great customer service!!!
Great customer service great products…
Great customer service great products for great prices. Lifetime customer
Outstanding CUstomer Service
I took the chance and ordered several vapes from Vape Royalty. The order came quickly but when the order came there was an issue with a few vapes and I thought it was "trouble". I reached out to them and they PROMPTLY replaced the defective units,.... no hassels! Things "happen" and they stepped up to the plate and immediately took care of it. In the end, I'm very pleased with the price, the product and the outstanding Customer Service. I will be buying from them often! Thanks Vape Royalty!
Customer service is 1000000/10
Customer service is 1000000/10! They will go above and beyond to make sure your needs and expectations are met in every way possible!!
I absolutely love this company
I absolutely love this company. They are by far the best I have dealt with. Never encountered any problems with product or service. Any issue that did arrise was taken care of promptly with a simple email. Definitely top customer service.
Vaperoyalty robbed me
Vape royalty said they sent my $50 order. I never received it and then they said they could re ship it if I paid another $10 to them which I did and they haven't shipped me anything. These people are a THEIVES and they just blatenly ignore every email from me. DO NOT BUY FROM THEM UNLESS YOU WANT TO LOSE YOUR MONEY! THEY PAY PEOPLE FOR FAKE REVIEWS! THEY ARE SCAMMERS!!!
Reply from Vape Royalty2024-05-24
Hi Paul It looks like your package was delivered to an individual at your address at 10:11 AM on April 29, 2024 in SEATTLE, WA 98126. The item was signed for by Keri Au-France. On top of you saying you did not receive your shipment (Even though we have proof it was signed for) we still did the right thing and RESHIPPED your 2 bottles of eliquid on May 13th.. And even after all of that you still had the audacity to dispute the charge with your bank, saying Merchandise/Services Not Received. Now we are out (4) bottles of E-Liquid and the money you paid for the order. You got 4 bottles for free and still 1 star reviewed us. Paul you are the SCAMMER here.
Scam company
It's been 2.5 weeks since I ordered and still no vapes. I'm convinced this company is a scam. I've been emailing them and no responses
Reply from Vape Royalty2024-05-24
Hi Adam We do apologize for the issue with your shipment. It looks like your item was picked up at the post office at 3:59 pm on May 13, 2024 in COTTAGE GROVE, WI 53527. The item was signed for by A DROVER. Please feel free to email us if you'd like us to send you over the signed proof of delivery.
Horrible experience
Horrible experience. My vapes auto fired over and over again burning the coil and draining the battery and juice. I had to send multiple pictures multiple times on top of videos of it happening, with more videos. Then more pictures. Took 3-4 days to respond back to an email with no phone number. Wasn’t until I told them I was going to dispute my charge that they finally replaced them but also told me they were doing this as a one time courtesy because of incomplete information. It was only 19 emails, 9 pictures, and 4 videos.
Reply from Vape Royalty2024-05-24
Hi Jeff Sorry for the issue with your shipment. We replaced and re-shipped your entire order of 10 disposables free of charge on May 13th. We would appreciate if you'd be so kind to edit this review in regards to how we made things right. Thank you so much for being a long time customer of VR since October of 2023.