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Beauty & Well-being

Vegamour

62 reviews

4.462 reviews
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About Vegamour

Data updated
Website
vegamour.com
Category
Beauty & Well-being
Location
United States · Los Angeles
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
67% (4/6)
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Is Vegamour legit?

Vegamour (vegamour.com) has a 4.4 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 67% of negative reviews. Last updated 2026-08-10.

What people say

M
Meredith Sherrill · 2 reviews · Verified · Experienced 2026-07-22 ·

Great products

Easy to find what you need.

M
Marilyn Adriano · 1 review · Verified · Experienced 2026-07-22 ·

Using Vegamour is a life changing

Using Vegamour is a life changing to me. I’ve tried different hair treatment due to hair loss and frizzy hair which bothers so much. Until, I use vegamour into my hair and got my confidence back. Big Thanks to Vegamour

Reply from Vegamour2026-08-02

Hi Marilyn, Thank you so much for sharing your story with us! Hearing how Vegamour helped bring back your confidence means the absolute world to our team. Dealing with hair loss and frizz can be so frustrating, and we are beyond thrilled that our products could make such a positive, life-changing difference for you. We appreciate you being part of the Vegamour family! Let us know if you ever need anything.

G
Groom's Mom · 3 reviews · Verified · Experienced 2026-07-22 ·

Seems to be working and smells great!

K
Karen Everson · 4 reviews · Verified · Experienced 2026-07-22 ·

Products always arrive on time

Products always arrive on time. I love the shampoo and conditioner. Started using a different product (Pumpkin Seed Oil capsules) in addition to Vegamour and the positive change has been very noticeable after only one month, so I will continue with that for a few more months to see if the positive changes continue.

Reply from Vegamour2026-08-01

Hi Karen, Thank you for the great feedback! We truly appreciate you trusting us and our product, and we’re thrilled to hear you had such a positive experience. Knowing that our efforts are making a difference for you motivates us to keep improving and striving for excellence every day. Your support means the world to us, and we’re grateful to have you as part of our community.

K
Kae Appleton · 1 review · Experienced 2026-07-29 ·

Sneaky business practices!

I ordered 2 items to try and see if I liked this brand. They were just OK. Then I get an email saying I had signed up for a subscription and my next shipment was going to be sent out and my credit card charged again. I DID NOT sign up for any subscription for a product I hadn't even tried yet! Very sneaky business practices. Apparently there is a small box you have to hit if you want your order to be a one time only deal. Will not be buying from them again because of this. And the product itself was just ok, nothing I would buy again anyway.

Reply from Vegamour2026-08-05

Hi Kae, We’re very sorry for the inconvenience you’ve experienced. We’d like to take a closer look at your account and make things right for you. Could you please reach out to us at [email protected] so we can ensure you receive proper assistance? We look forward to helping you resolve this.

E
Elle Greeham · 5 reviews · Experienced 2026-07-18 ·

DO NOT BUY

Buy from ANY company that is not shady vegamour if you can. They sneak unauthorized charges on your credit card, ship subscriptions without email notification (preventing you from editing or skipping a shipment)... even though if you ask them, they will insist notification was sent, and make it almost impossible to cancel a subscription. I had to have my CC block them... that was the only way to stop them. They also do NOT refund your money even when you return items. Customer service is unprofessional, dishonest and not helpful at all.

E
Elle Greeham · 5 reviews · Experienced 2026-07-13 ·

💥😱💸📚Buyers Beware: A Vegamour Story📚💸😱💥

Because I can't give a 0 star review. Or less. This company REEKS of fraud. They locked me into a subscription that was impossible to get out of. A month ago, I asked to cancel it. They claimed to take care of it & now at 4am yesterday, I see my card was charged for the next order. NO reminder email like most legit companies send so you have time to make edits before shipping. NO email confirmation when the order went through. The only way I found out was because I happened to be awake in the middle of the night, looking at my balance. SO shady to sneak the charge on there like that. I called as soon as they were available that morning & of course by then, the item had 'shipped' & they couldn't do anything about it. I'm sure they always 'ship' at 4am specifically for that reason. They kept insisting I got an email but I use that email address SOLELY for 6 subscriptions so it's pretty easy to keep track of the spam folder. I received NO email. If I had, would I be in this mess? When I asked why they didn't cancel the subscription weeks ago like they said they would, I was told there was no record of that interaction on their end. How convenient🙄 The experience has been SO scammy. So now I have to wait to receive a package I didn't order so I can send it back for a partial refund. Based on dozens of other reviews, they pull this same predatory scam on a LOT of people. Google Vegamour lawsuits & see what comes up. These aren't the practices of a thriving company. The way they desperately cling to people's stolen money, they must be struggling & will probably/hopefully be going under soon. Wouldn't recommend buying from these con-artists unless you like losing money, paying for water in a glass jar, being talked down to by inept staff, or all of the above.​ ●● ●● ●● ●● ●● ●● *EDIT* In response to Vegamour's response below- my name isn't Ellen. Pretending you will offer help because you know others will read your comment is gross 👎🏻👎🏻🗑😡 **UPDATE** Had to have my CC block them from making more unauthorized charges. Reached out to Vegamour again after they claimed in the response below that they'd help fix this 'inconvenience'. NO help was given. ●The saga continues● I sent item back immediately after receiving it. I emailed them pics of the product, packaging + tracking number. The return portal expressly states that refunds will be issued as soon as the return is in transit. Right away, I had someone telling me that what that ACTUALLY means is the item has to be received at the warehouse, inspected, and then 'processed' first. The girl I spoke to on the phone VERY rudely told me she was sorry I was confused. ANYone would find that confusing... misleading customers with inaccurate statements about policies. It's ALWAYS something with them- they always have a new line/scheme for why they can't ever just stand by what they say. Vegamour's sorry excuse for 'customer service' is basically a cult of untrained pod people. Their mindless devotion to/defense of a sad little online beauty brand is downright disturbing. They CAN'T possibly be paid THAT well. To add insult to injury, they finally stuck me with a real winner... a bully 'supervisor' who's somehow even less competent than the staff below her. I don't think she's even in customer service. She's more like the company's soul-free bulldog attorney... not at all interested in helping anyone or fixing ANYthing, just mowing people down, making sure Vegamour's a$$ is nicely covered. She sent multiple intimidating emails/voicemails, hounding me & demanding that I call them back. Then, literally minutes later, she cuts in on my chat with another employee, telling me I'm not allowed to contact the company. Even with an open return, she's done 'helping' me. So which is it? Call or don't call? To say she has no interpersonal skills is an extreme understatement. Just- TOTALLY unqualified for this gig. She's been harassing me for 2 DAYS & I wish someone would stop her. When I tried to block her, she came at me through a DIFFERENT email address. Psychotic. NEVER in my life have I seen such a creepy, unhinged lack of professionalism. APPALLING. And still after sending the item back, NO refund. She claims the refund was issued but I NEVER got my money back. ●You shouldn't have to file a CC dispute or a police report as a 'returns method' when shopping online● I just want out of this but it never ends. *LAST UPDATE* My CC resolved the dispute in my favor, meaning my CC had to credit my account. The Vegamour thieves NEVER refunded my money even after claiming they did. They were NEVER held accountable. 💥DO NOT GIVE YOUR PAYMENT INFO TO VEGAMOUR. YOU WILL BE SORRY💥 Reasoning, logic, ethics, facts, evidence, honesty, integrity, transparency, laws & basic human decency go right over these people's heads. Too complex for the Vegamour gang😡🙄 THE END

Reply from Vegamour2026-07-17

Hi Ellen, We’re very sorry for the inconvenience you’ve experienced. We’d like to take a closer look at your account and make things right for you. Could you please reach out to us at [email protected] so we can ensure you receive proper assistance? When you contact us, we will make sure that a supervisor assists you directly. We look forward to helping you resolve this.

M
Melanie Kilper · 2 reviews · Verified · Experienced 2026-06-21 ·

My order came with the seal broken on…

My order came with the seal broken on my supplement. Edit: Vegamour has been prompt to resolve this issue. Thank you!

Reply from Vegamour2026-07-07

Hi Melanie, We’re very sorry to hear that your order arrived with the seal broken on your supplement. This is absolutely not the experience we want you to have, and we sincerely apologize for the inconvenience. We’ve already reached out to you directly via email to offer a replacement as an apology for the inconvenience, and we’ll make sure you receive your product in perfect condition. Thank you for bringing this to our attention—we truly appreciate your patience while we resolve this for you.

S
Sydney · 1 review · Verified · Experienced 2026-05-07 ·

Amazon products!!!!

Reply from Vegamour2026-07-07

Hi Sydney, Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that you are loving the products and that our products are working well for you. Your trust in Vegamour means the world to us. Thank you for making us a part of your daily routine!

S
Susan K · 1 review · Verified · Experienced 2026-06-21 ·

Best hair I've ever had

Vegamour products are the best hair care products with the best results I have ever used in my life, I got quite a few years on me too so I've had a lot to compare. It works!

Reply from Vegamour2026-07-07

Hi Susan, Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that you are loving your results and that our products are working well for you. Your trust in Vegamour means the world to us, and your comments inspire us to keep improving. Thank you for making us a part of your daily routine!

M
Michelle King · 1 review · Verified · Experienced 2026-07-04 ·

Amazing customer service and…

Amazing customer service and responsiveness!

Reply from Vegamour2026-07-07

Hi Michelle, Thank you for the great feedback! We truly appreciate you trusting us and our product, and we’re thrilled to hear you had such a positive experience. Knowing that our efforts are making a difference for you motivates us to keep improving and striving for excellence every day. Your support means the world to us, and we’re grateful to have you as part of our community.

L
Leon Rozmarin · 1 review · Verified · Experienced 2026-07-05 ·

Shop app is very annoying .

Reply from Vegamour2026-07-07

Hi Leon, We’re sorry to hear that you found the Shop app frustrating to use. Your feedback is very important to us, and we’ll be sure to share it with our team so they can continue working on improvements. They are also committed to updating the website to make the purchasing and account management process more user‑friendly. Thank you for taking the time to share your thoughts—we truly appreciate it and hope to make your next experience smoother.

K
Karen O'Keane · 2 reviews · Verified · Experienced 2026-06-25 ·

Please Consider more Flexible rewards point allocations

Please know how much I LOVE Vegamour...everything about it; the products and stellar customer service every time. My reason for removing one star this time is my slight disappointment in Company policy....I was under the impression that reward points could be applied towards ANY product the subscriber chose. This last time, I was very much in need of more dry shampoo, and was told I could not apply my points towards it. I've had to go without for the time being, and have ordered a less expensive brand (with goos reviews) off Amazon to use until my budget permits returning to Vegamour. Thanks for your time. :)

Reply from Vegamour2026-07-09

Hi Karen, Thank you so much for sharing your thoughtful review. We love hearing that you enjoy our products and customer service, it truly means a lot to us. We’re sorry to learn that your experience with our rewards program wasn’t what you expected, and we appreciate you bringing this to our attention. Please know that you can definitely use your loyalty points to redeem discounts that can be applied toward purchases, or to redeem free loyalty items from a selected section of products. We’re also thrilled to hear about your interest in our Dry Shampoo, and we’ve sent you a special offer via email if you’d like to give it another try. We hope to continue being part of your hair journey, and reviews like yours motivate us to keep improving and ensure that all feedback is heard.

A
Alesia · 2 reviews · Verified · Experienced 2026-06-21 ·

Aside from the products arriving…

Aside from the products arriving quickly, it appears the Vegamour Product is beginning to work rather quickly, I have began using the Vegamour Gro Advanced Serum Pen, the hairs are appear to be filling in almost immediately. I have been using the Shampoo before making the purchase and will purchasing more of Vegamour Products.

Reply from Vegamour2026-07-04

Hi Alesia, Oh my goodness—thank you so much for sharing your results with us!✨ You truly made our day😍 We’re beyond happy that you’re loving your experience—hearing from amazing customers like you is the best part of what we do. If there’s ever anything you need, we’re just a message away.💛 Keep GRO-ing!🌿

R
Robyn · 39 reviews · Verified · Experienced 2026-07-03 ·

Love these products

Love these products. Use them faithfully........they definitely make my hair fuller and thicker. I recommend the oil especially. I have been using it for years!!!

Reply from Vegamour2026-07-03

Hi Robyn, Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that you are loving your results and that our products are working well for you. Your trust in Vegamour means the world to us. Thank you for making us a part of your daily routine!

B
Betty Sullivan · 1 review · Verified · Experienced 2026-05-25 ·

Noticing hair growth by 6 mos

Reply from Vegamour2026-07-03

Hi Betty, Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that you are loving your results and that our products are working well for you. Your trust in Vegamour means the world to us. Thank you for making us a part of your daily routine!

M
Mary Stark · 1 review · Verified · Experienced 2025-09-30 ·

When my hair first started drastically…

When my hair first started drastically thinning in the back of my head I was mortified. I searched products. I decided for whatever reason to try Vegamour. It's been over 6 months. I'm not completely out of the woods yet but as far as I'm concerned I am. I will not stop using Vegamour. I would recommend Vegamour and have to many of my friends and family. Thank you for a great product.

Reply from Vegamour2026-07-03

Hi Mary, Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that you are loving your results and that our products are working well for you. Your trust in Vegamour means the world to us. Thank you for making us a part of your daily routine!

H
Harriett · 1 review · Verified · Experienced 2026-07-02 ·

The product reorder date is July 12

The product reorder date is July 12. You never sent me a reorder confirmation email asking if that was ok or of i preferred to postpone the order.

Reply from Vegamour2026-07-03

Hi Peter and Harriett, We are truly sorry for the inconvenience regarding your upcoming shipment. We completely understand how frustrating it must have been to feel like you weren’t notified about the changes. After reviewing our system, we can confirm that a reminder email was sent, though it may have ended up in your spam or junk folder. Additionally, another reminder is scheduled to be sent five business days before your order is processed, since your reorder date is set for July 12. We sincerely apologize for any confusion this may have caused and for the trouble it brought you. Please know that we’ve also reached out directly via email to offer further assistance and ensure everything is clear moving forward. Our goal is to make your experience as smooth and stress-free as possible. Thank you for your patience and for giving us the chance to make this right.

J
JB · 7 reviews · Verified · Experienced 2026-07-03 ·

Definitely Helps My Hair and Skin !!!

Reply from Vegamour2026-07-03

Hi Joni, Thank you for the great feedback! We truly appreciate you trusting us and our product, and we’re thrilled to hear you had such a positive experience. Knowing that our efforts are making a difference for you motivates us to keep improving and striving for excellence every day. Your support means the world to us, and we’re grateful to have you as part of our community.

A
Amy Carrington · 1 review · Verified · Experienced 2026-07-03 ·

Doesn't work as well as described or as…

Doesn't work as well as described or as I expected. Minoxidil, works better.

Reply from Vegamour2026-07-03

Hi Amy, Thank you for sharing your feedback with us. We are truly sorry to hear that the product did not meet your expectations and that you found Minoxidil to work better for you. We value your experience and want to make sure you feel supported in your hair care journey. If you’d like, we can recommend alternative options from our collection that may better align with your goals, or guide how to maximize results with the product you tried. Your input helps us improve, and we greatly appreciate you taking the time to let us know. Please don’t hesitate to reach out if you’d like personalized recommendations or further assistance.