Veinci is a jewelry brand built on a legacy of craftsmanship and personal growth. Inspired by family traditions, we create timeless, dainty pieces that embody elegance and simplicity. Each design reflects understated luxury, with personalized touches like initials to celebrate love and meaningful connections.We take pride in delighting our customers with a 99% satisfaction guarantee—if something isn’t right, simply reach out, and we’ll make sure you get a result you love. Veinci is more than jewelry—it’s a legacy of refined beauty, crafted to last for generations.
Written by the business, not verified by us.Veinci Jewelry (veinci.com) has a 4.2 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 81% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the beautiful designs and reliable quality of the jewelry pieces, noting that they wear them constantly without any issues. Many people also mention that the items look exceptionally expensive while remaining very affordable for daily wear. However, some people mentioned that certain items started changing color or tarnishing after a short period of regular wearing. A few other people also felt that the shipping and delivery process took considerably longer than they originally expected. Some reviewers were not happy with how certain pieces fit or experienced unexpected skin reactions from the materials.
Auto-generated from all reviews of this business. For reference only.I just received my bracelets and they seems to be good quality. Shipping time was minimal.
Dear BJ, Thank you so much for sharing this. I’m happy to hear your bracelets arrived quickly and that they seem to be good quality so far. That’s wonderful to know. We truly appreciate you taking the time to leave a review and hope you continue enjoying your pieces. Warm Regards, Veinci Customer Care Concierge
The pictures in the advertisements make the silver jewelry look sparkly. The bracelets I received are not sparkly or shiny. I'm disappointed.
Dear ML, Thank you for sharing your honest feedback. I’m sorry to hear the bracelets did not have the sparkle and shine you were expecting based on the photos. I understand how disappointing that can feel when the appearance doesn’t fully match what you had hoped for. We truly appreciate you taking the time to let us know about your experience, as feedback like this helps us continue improving both our products and presentation. If you’d like us to look into this further or assist you in any way, please feel free to reach out to us at [email protected]. Warm Regards, Veinci Customer Care Concierge
These necklaces are so defining and elegant. I brought another set for me and my mom in silver. Their good quality the order came quick, im very satisfied.
Dear Diane, Thank you so much for sharing this wonderful feedback. I’m truly happy to hear you find the necklaces elegant and special, and it’s even more meaningful knowing you purchased another set for both you and your mom. That makes it so special. I’m also glad the quality met your expectations and that your order arrived quickly. Your satisfaction truly means a lot to us. Warm Regards, Veinci Customer Care Concierge
I love the five piece bracelet stack… However, after about two months, all the bracelets start changing and losing their yellow gold… I’ve tried everything but take them off every day and can’t imagine what could be causing this except the terrible water that we have. It’s very hard and full of minerals because I live on a mountain. So we have a water softener. The only thing I can imagine is the salt must eat away the color. As a result, I have given up, trying to return it for Credit and have just resigned myself to ordering a new set every few months. I have tried several other brands, but I keep coming back to this one.. Sincerely, Kelli Benton
Dear Kelli, Thank you so much for sharing your honest experience and continued support. I’m really happy to hear how much you love the five-piece bracelet stack and that, even after trying other brands, you continue coming back to Veinci. That truly means a lot to us. I do understand your concerns about the color fading over time, especially with the water conditions where you live. Hard water and mineral exposure can definitely affect jewelry over extended daily wear, and we truly appreciate you sharing those details with us. Please know we’re always working on improving our materials even further so our pieces continue to meet the expectations of customers like you who wear and enjoy them daily. Thank you again for your loyalty and thoughtful feedback. Warm Regards, Veinci Customer Care Concierge
The service on my exchange was excellent.I have perched six pieces actually twenty. Love your jewelry good quality .and beautiful.you can’t beat the lifetime warranty. I highly recommend them.
Dear Sherry, Thank you so much for sharing this wonderful feedback. I’m truly happy to hear your exchange experience was excellent and that you’ve continued to enjoy so many pieces from our collection. Knowing you find the jewelry beautiful, good quality, and backed by a lifetime warranty you value means a lot to us. Your recommendation and continued support are deeply appreciated, and we’re honored to have you as part of the Veinci family. Warm Regards, Veinci Customer Care Concierge
The product not only turned my skin green within one day of wearing it all, I had to really push to get a full refund which I still didnt get. After back and forth emails, I finally was able to get 30% back. They fought to send replacement and would not understand that I didnt want a replacement if it was turning my skin green. Very dissapointed in this product. Nothing like all the reviews Ive seen.
Dear Kathy, Thank you for sharing your experience, and I’m truly sorry to hear how disappointed and frustrated this situation has been for you. I understand how concerning it must have been for the jewelry to turn your skin green so quickly, especially when you were expecting a completely different experience based on the reviews you had seen. I also understand your frustration with the refund process and why you did not want a replacement after what happened. Your concerns are completely valid, and we appreciate you taking the time to explain your experience. We would really appreciate the opportunity to review this further and assist you directly. Please reach out to us at [email protected] , and our team will be happy to take another look at your case. Thank you for bringing this to our attention. Warm Regards, Veinci Customer Care Concierge
This company has quality jewelry & amazing customer service. I’ve never seen anything like it. I ordered items for my brother, for his girls & had a bit of an issue with one of them so I contacted customer service. And I must say they were prompt consistently reaching out and making sure I was 100% satisfied. I’ve never had an interaction so amazing with a company ever!!! They have made a customer for life!! Lydia N
Dear Lydia, Thank you so much for this incredible review. It truly means the world to hear how positive your experience was — especially knowing the jewelry was purchased for such special people in your family. I’m so glad our customer service team was able to support you promptly and consistently and make sure everything was handled to your satisfaction. Creating that kind of experience is exactly what we strive for, and your kind words genuinely mean so much to us. We’re honored to have earned your trust and loyalty, and we look forward to serving you again in the future. Warm Regards, Veinci Customer Care Concierge
I purchased a pack of 4 gold bracelets good quality fast service only problem is they are too big or I have very small wrists. I’ve had to clip them on up & that leaves a lot hanging down so I’m constantly untangling them I luv them so I’ll continue to untangle
Dear Lisa, Thank you so much for sharing this. I’m really happy to hear you love the bracelets and found them to be good quality with fast service — that truly means a lot to us. I do understand the issue with the sizing, especially if they’re a bit large on your wrist and require adjusting. That can definitely become a bit inconvenient when they start to tangle. If you’d ever like assistance or want us to explore possible options, please feel free to reach out to us at [email protected] — we’d be happy to help. We truly appreciate your kind words and your support. Warm Regards, Veinci Customer Care Concierge
It’s a beautiful piece but I ordered the wrong letter
Dear Nelda, Thank you for sharing this. I’m so glad to hear you found the piece beautiful, though I completely understand how easy it is to accidentally order the wrong letter. We’d be happy to help look into an exchange for you. Please feel free to reach out to us at [email protected], and our team will guide you through the next steps. Warm Regards, Veinci Customer Care Concierge
It was delivered to the wrong house. After I found the package it was bad quality. Tarnished and turned black in a few parts in just 2 weeks .
Sandra, Thank you for sharing your experience. I’m truly sorry to hear about the issues you faced — both with the delivery being made to the wrong house and the quality concerns you noticed shortly after receiving the item. I understand how frustrating and disappointing that must have been. We would really appreciate the opportunity to look into this for you and assist further. Please reach out to us directly at [email protected] , and our team will be happy to review your order and help work toward a resolution. Thank you for bringing this to our attention. Warm Regards, Veinci Customer Care Concierge
Dear Rebecca, Thank you so much for sharing this. I’m so happy to hear you love the necklace — that truly means a lot to us. We appreciate you taking the time to leave a review. Warm Regards, Veinci Customer Care Concierge
A proper scam company. Not what they sold at - exactly the same in She-in, even te pictures. Fake advertisement impossibile to return.
Dear Customer, Thank you for sharing your feedback. I’m truly sorry to hear how strongly you feel about your experience. I understand how frustrating it must be when the product does not meet your expectations and the process feels difficult. We would really appreciate the opportunity to look into this for you and address your concerns properly. Please reach out to us directly at [email protected] , and our team will be happy to review your case and assist further. Thank you for bringing this to our attention. Warm Regards, Veinci Customer Care Concierge
Fake products, all from China - no gold plated or vermil. Products are exactly same quality as shein/temu/ etc - £1 product sold for £30 advertising good quality. Return are made to Asia - If you can ger your return; delivery over a month. Poor quality, poor everything. A Shein company with another name. Welcome to the trick.
Dear Nahima, Thank you for taking the time to share your experience. I’m truly sorry to hear how disappointed you are with the products and the overall experience. I understand how frustrating it must feel when the items don’t meet your expectations and the return process feels difficult. Your concerns about quality, delivery time, and returns are important, and this is not the experience we want for our customers. We would really appreciate the opportunity to review your case and assist you directly. Please reach out to us at [email protected] , and our team will take a closer look and help work toward a resolution. Thank you for bringing this to our attention. Warm Regards, Veinci Customer Care Concierge
Customer service is excellent. I’m only giving a 3 because of the items…
Dear Shooppersrus, Thank you for sharing your feedback. I’m really glad to hear you found our customer service to be excellent — that truly means a lot to us. I do understand your concerns regarding the items, and we genuinely appreciate your honesty. Feedback like yours is very important as it helps us continue improving both our products and overall experience. If you’d like us to take a closer look or assist you further, please feel free to reach out to us at [email protected]. We’re always here to help. Warm Regards, Veinci Customer Care Concierge
I had a very good experience it was so easy to place my order with no problems this is my second time and i will continue to do so
Dear Patricia, Thank you so much for sharing this. I’m really happy to hear you had a very good experience and that placing your order was easy and smooth. It’s even more special to know this is your second time with us and that you plan to continue. We truly appreciate your continued support. Warm Regards, Veinci Customer Care Concierge
I have ordered before. I love the quality of the jewelry. So i decided to order for mother's Day.
Dear Libby, Thank you so much for sharing this. I’m really happy to hear you’ve ordered with us before and love the quality of the jewelry — that truly means a lot. It’s especially lovely that you chose Veinci again for a Mother’s Day gift. We truly appreciate your continued trust and support. Warm Regards, Veinci Customer Care Concierge
Quality is very good. However had to wait almost a month for delivery.
Dear Tyesha, Thank you so much for sharing your feedback. I’m really happy to hear you found the quality very good — that truly means a lot to us. I do understand that waiting close to a month for delivery can feel longer than expected, and I appreciate your patience with that. Your feedback is valuable and helps us continue improving the experience. Warm Regards, Veinci Customer Care Concierge
What I ordered is what I received the day when the vendor said I would I would received it I have wore the necklaces on several occasions and received several compliments No problems yet
Dear Customer, Thank you so much for sharing this. I’m really happy to hear that everything arrived exactly as expected and right on time. It’s wonderful to know you’ve been enjoying your necklaces and receiving compliments — that’s always the best part. We truly appreciate you taking the time to leave a review. Warm Regards, Veinci Customer Care Concierge
I waited 9 weeks for my earrings.The quality of the product is cheap & inferior.Do not buy from this company!The pictures on the website dont look any way like the products you receive.Overpriced! Im very disappointed
Dear Mary, Thank you for sharing your experience. I’m truly sorry to hear how disappointing this has been for you — especially after waiting such a long time for your earrings only to find they didn’t meet your expectations in quality or appearance. I understand how frustrating that must feel. We would really appreciate the opportunity to look into this and assist you directly. Please reach out to us at **[[email protected]](mailto:[email protected])**, and our team will review your order and help work toward a resolution. Thank you for bringing this to our attention. Warm Regards, Veinci Customer Care Concierge
Customer service is outstanding. The only reason I gave the bracelets a 4 instead of a 5 is because they actually did tarnish after wearing them constantly for a few weeks. That being said, again, the customer service was great and I received new bracelets quickly
Dear Linda, Thank you so much for sharing your experience. I’m really glad to hear our customer service team was able to support you quickly and get replacements out to you — that means a lot to us. I do understand your concern about the bracelets tarnishing after a few weeks of constant wear, and we truly appreciate you pointing that out. Your feedback helps us continue improving both our products and overall experience. We’re grateful for your kind words and your understanding. Warm Regards, Veinci Customer Care Concierge
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