Velitcamping (velitcamping.com) has a 4.3 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 80% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 56% of negative reviews. Last updated 2026-08-10.
I have had a few issues with the heater, which seem to be more related to the set up than the device itself. Customer service, especially Raleigh, has been incredibly responsive and helpful. I took my van to their location in Renton and Raleigh brought his tools out and fixed up the gas line problem and gave me a new thermostat. No problems since. Thank you!
Have an A-Liner, both of their side wall units didn't last, so looking for something better that doesn't stick out of the side of my RV, this fits nicely/snugly in the dead space under out bed, I used the remote mounting controls which worked out nice, some work to route the cold side supplies but their guy Raleigh was a big help, one caution, if you use their extension harness, it can be cross plugged at corner of the unit (not polarized nor pin gender reversed for power) but Deepak helped me sort that out...simple controls, cold air almost immediately, surprisingly quiet (I did mount it on isolators but unit itself seems pretty quite), really happy with unit and install now...I would recommend it, it was the Velit under bench unit.
Really great warranty claim process. Had a broken AC unit, they gave me a hassle-free, pleasant warranty claim experience, and have a new unit on its way
The company was fast to respond, helped troubleshoot, and got me the replacement part I needed right away!
It shipped fast, packed in a wood box with metal edges and cardboard box outside that. The AC works well and fit in the fan hole I removed, with just a little adjustment. I had an issue with the trim mount and although they couldn't find a solution, they we're very responsive.
Great experience dealing with the company and customer service. Great product! Highly recommend!
Great product, love your customer support
Your google advertisement states 30 day free returns and the company I bought the unit from wants to get a surcharge for returning the merchandise. I returned the product directly to the distributor and stopped payment. I paid for the postage almost $200. and my credit card company hasn’t resolved the issue after 2 months. No way to treat your customers. Order#6531
The customer service team definitely works hard to remedy all my issues.
So far, so good on my new Velit diesel heater. Shipping turnaround time was fast. instructions for installation are not ideal but manageable. Couple good YouTube vids to help coach ya through on the install. The heater itself is simply amazing!
Shipment of the new ac unit was delivered after 4-5 weeks.
Very easy to deal with. The few questions I had they answered very quickly. Amazing company.
My gasoline heater had some trouble starting when first installed. Raleigh patiently walked me through every possible solution until we found the problem and were able to quickly resolve it. I’m extremely happy I went with a Velit heater!
we really like the Velit heater it was easy to install and works great
Huge delay in shipping the product. Support was 4/5 as they were delayed in responding.
Quick shipping Great product
I had to return my unit service was absolutely amazing. Everyone was great.
Raleigh at Velit is the man. I was having issues with my gasoline heater after about two years (probably my fault!), and Raleigh helped me identify/resolve multiple issues with my unit. I had one of the original gasoline models with wiring harness failure after a heavy sooting incident caused by a blockage in my exhaust. Raleigh was able to help me identify the wiring issue over the phone, gave good guidance on cleaning the unit, and provided recommendations on how to prevent this moving forward. I stopped by Velit’s shop in Washington, and Raleigh got me up and running again very quickly (although he would have shipped me the wiring harness and guided me on replacing it remotely). This little heater puts out great dry heat, and runs circles around everything else I’ve tried.
60 reviews matching