Veymax (veymax.com) has a 3.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Sports and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 17% of negative reviews; 46 of them were added in the last 12 months. Last updated 2026-08-10.
Well for starters its been well past the 2 to 5 business days i was informed it would take to be delivered and today I was notified of my package being delivered yet I didn't receive any package at all ......
I just got my board. I was loving it until the first time I tried to charge the remote. It will not charge, and it's dead. I have tried to get in contact with them, and I have heard nothing back. The customer service is not okay. I just want my remote to be replaced under warranty. It should be really simple, but it's not. It's very frustrating, to say the least.
This company has made mistake after mistake. It asked me to write this review after i ordered an esc for my roadster x4 that stopped working after 200 miles. Their customer service agent said i should buy a new motor to fix the problem so i paid out of pocket and ordered one through their website. When i ordered the hub motor they sent the wrong one, it would not work at all. So then they resent the correct hub motor. It didn’t work. I ended up diagnosing the problem myself after doing a ton of research and that’s how I realized it was not the motor, it was the esc that was faulty. I ordered the new esc and was offered 50% off the new part but charged $15 extra for shipping. The original customer service agent also called me out of name several times even when i politely corrected them. Overall it’s been a very poor experience with Veymax. I wish i had not ordered the board at this point. I keep hoping the company will make things right but they don’t. Its really sad too considering i live in Los Angeles and skate in Venice all the time on it. I get asked regularly about my skateboard because i absolutely shred on it. I could have been a great ambassador for the company if they had just had decent customer service.
Delivery was fast and on time for me to repair my board.
Orderd a remote a month ago. No communication, no tracking no remote.
The board is not good quality. It broke under 300 miles after i purchased it. The reason I’m here though is because of the horrible customer service I’ve received. I ordered the skateboard and just over 200 miles later one of the wheels lost power. I contacted Veymax support and after a while of back and forth they said they thought one of the hub motors was defective. And they wouldn’t replace it but offered a discount on parts (which is pretty ridiculous considering i had not even owned the board for a month at this point) so i pay for the replacement hub motor out of pocket. Then they ship the wrong motor, it is for another skateboard and does not fit or work at all. After contacting them and making them aware of the mistake they send me a replacement which fits and is what i ordered. The only problem is their diagnostic was wrong, it was not the hub motors that stopped working. It was the esc. Ive reached out several times since then and i have not heard back. So not only did i receive a skateboard that didn’t even last a month, they scammed me out of more money and then ghosted me. There are plenty of other options in the e skateboard world, do not buy Veymax!
Thank you for everything
I bought the veymax merlin last year. It took 54 days to arrive to Canada which was not mentioned before purchasing. The turn around to actually get them to ship the item was over 7 days. So I mentioned that and they said they will include tail lights for free. The board finally arrives and they took the charger out to make room for the headlights. I go back to them and they send me a charger at no cost to me. By then the season is over and it's too cold to ride. This year I start getting the board out and in under 100km I've went through four belts on top of that. The wires are routed so the wheels rubbed through the insulation prompting me to use electrical tape to patch it. Then the esc controller case completely snapped on it which brings me to this purchase. All of these issues and the motors aren't even broken in yet I contacted customer service and was ghosted is I could do it over I would stay away from this company. Overall quality is garbage and no sense of recourse to get my money back. I intend on fixing it then taking a loss to get some of my money back
My electric skateboard is nice! One of the best things I've ever bought.
Can't recommend. One of motor's sized after one week. No response from support. I ordered replace motor from them, no info about shipment after over 1 week despite 1-3 day shipping claim. Again no support response
Very bad skateboard received Damaged no answear about m'y email its not professionnel. I want refund .
It took about a week and a half from the time I ordered it. The 2-5 days delivery seems to only apply once the order is processed and ships out. I just received my board today (Mini 2s) and this thing SLAPS! I have experience on street boards, but this thing is on a whole other level. I highly recommend keeping the setting on 1 until you get a feel for it, or it may buck you off immediately. I learned this the hard way haha. I worked my way up to setting 3 and weighing at 170lbs+ it still has so much torque I need to basically squat to keep myself steady. Thank you Veymax for not disappointing!
Took my money and disappeared I purchased an electric skateboard that turned out to be too heavy for me to use. Simple enough return request, right? Wrong. It took nearly two weeks of back-and-forth emails just to get a return approved. I then had to chase them down for a shipping label when the courier showed up and the pickup code they gave me didn't even work. I shipped the board back. It was delivered and signed for on May 26. That was over two weeks ago. Since then — complete silence. No refund. No updates. Their inbox is now literally bouncing emails because it's full. Their phone number doesn't take calls. $251.94 just gone. I have every email, every tracking number, proof of delivery, and a signed confirmation — and I still can't get my money back or even a response. This company will smile at you until they have your money, then vanish. Do not buy from Veymax unless you are 100% certain you will never need to return anything or deal with customer service. Because when something goes wrong, you are completely on your own.
In short: -Lack of commucations via email and WhatsApp -Still waiting on package -Confusion delivery/shipping policy - For mini monster neo(Eu delivery), says delivery after November 15th, but in shipping policy says 2 to 5 days In long: So far im still receiving the package and finally got the tracking code, I'd give less for customer service due to bare minimum communication, I had emailed 3 times and tried to contacted via WhatsApp with no response. The website said that the Mini monster neo (board im waiting on) will deliver after 15 of November(for EU), but says in the shipping policy it will deliver, so I connected on Friday 5th of June and still have no response but received today 9th that it will arrive on 12th, but I order on the 4th. So far im not amazed by service due to the worry since I do need the board for travel for work and back due to old board having almost 900km+ and being 5 years old and slow. I personally wanted an upgrade and need it soon. If there was atleast communication of receiving the message and saying that they will respond at a later time due to too many email that would of been amazing, but I had worried for a while until today if the package would come in November or in 5 day.
Got the board quickly. Surprised by the quality. It's much better than I expected considering the price. I have about 20 electric skateboards and I bought this one on a whim because the price was so low and I was curious. It punches way above its weight Tell you that much. The only problem is that the charging port cover is very loose. Everything else is perfect. Loose charging port cover can be problematic if water gets in. I'll contact them maybe they have a replacement or something. I bought the mini. It reminds me of the boosted mini but instead of belt drive its hub drive... and I prefer hub drive. It's a little bit on the heavy side just like the boosted mini. But I state again, for what you're getting it's a very good deal. I can't find another quality board that comes close to this price, this board is made quite nicely ( except for charging port cover ) Tynee makes a nice low cost board..... But not at the price point I got this at $300 with promo code. That's really insane. I wanted a mini board because I left my Exway wave in North Carolina while visiting. I love the wave for it's light weight.... But costs so much more. Almost double.
Very bad customer service and illegal terms of conditions in the EU. If you experience any trouble with your purchase don't expect any reply when contacting customer service about it. And if you for any reason wish to refund your purchase an illegal (in the EU) "processing" fee of 6% will be added. Please report this illegal practice to the European Consumer Centre Network (ECC-Net) and/or your national consumer protection authority.
The board came quickly and is incredibly responsive and it certainly does go up to 30mph. Im 165 pounds. This is a great board, very good quality
I have been around onsra Challenger eskater for 5 yrs. This board meets everything THE Onsra gives ya except weight..I am a 1st timer with brand and I believe that it will shred
My 2nd Mini SL. 👍
63 reviews matching