Vicci Eyewear (viccieyewear.com) has a 4.6 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 40% of negative reviews. Last updated 2026-08-10.
What people say
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Tj S. · 7 reviews · Experienced 2026-04-01 ·
★★★★★
Phenomenal customer experience and fabulous Frames
The customer service representative went above and beyond. I ordered the "Luna" frames and absolutely love them! They elevate my look in a subdued way. I look forward to purchasing more styles from their vast collection.
Reply from Vicci Eyewear2026-05-25
Hi Tj, thank you so much for your wonderful review! We’re thrilled to hear you love your Luna frames and that they elevate your look with subtle, elegant style. It’s great to know our customer service team went above and beyond to support you. We truly appreciate your feedback and are so happy you enjoyed your premium, stylish prescription Vicci eyewear experience. We look forward to helping you explore more frames from our collection!
Gwen, Vicci Eyewear
I had a great experience with Vicci Eyewear. The quality of the frames really stands out—stylish, well-crafted, and comfortable for everyday wear. Their designs feel elevated without being overdone, and the attention to detail is clear. Customer service was smooth and professional as well. Definitely a brand I’d recommend if you’re looking for something unique and high-quality.
Reply from Vicci Eyewear2026-04-23
Hi Tyler, thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with Vicci Eyewear and that you’re enjoying the quality, comfort, and design of your Sofia frames. It means a lot to us that you appreciate the attention to detail and had a smooth experience with our team. Your recommendation truly means the world. We’re grateful for your support.
Gwen, Vicci Eyewear
S
Sam · 1 review · Experienced 2026-03-30 ·
★★★★★
Perfect addition for my personal style
My Sophia RXs were comfortable and a perfect addition for my wardrobe. I believe your accessories are a way to add your personality into your style, and these did exactly that. My nose bridge is slightly lower so there was a bit of slip, but not in an annoying way that I wouldn't want to wear there. I definitely recommend!
Reply from Vicci Eyewear2026-04-23
Hi Sam, thank you for your kind review! We’re thrilled to hear that your Sofia frames are a comfortable and stylish addition to your wardrobe and that they reflect your personal style so well. Our handcrafted acetate frames are designed to deliver both comfort and style.
Gwen, Vicci Eyewear
Easiest way to elevate any outfit! 10/10 recommend adding any styled frames to your accessory choices!!
Reply from Vicci Eyewear2026-05-25
Hi Shelby, thank you so much for your amazing review! We’re thrilled to hear our stylish Sofia Rx Pink Tortoise frames are the perfect way to elevate your outfits. It’s wonderful to know you’re loving how effortlessly they enhance your look. We truly appreciate your recommendation and support of our premium, fashion-forward Vicci Eyewear collection!
Gwen, Vicci Eyewear
Hi Faiza, thank you for your feedback! We’re sorry to hear the glasses aren’t the perfect fit for you. We’d be happy to help with an exchange. Please reach out to our customer support team, and we’ll guide you through the easy exchange process right away.
Gwen, Vicci Eyewear
They are a solid company. Customs with Fed ex shipping takes time I guess
Support was good. Product exceeded expectations.
Reply from Vicci Eyewear2026-03-23
Hi Maria, thank you so much for your kind words and support—we truly appreciate it! We’re thrilled to hear that you love your Gioia frames and that they exceeded your expectations. Our handcrafted acetate frames, paired with Single Vision lenses, are designed to deliver both comfort and style, so it means a lot to know they’ve made a great impression. We also appreciate your patience with shipping and are glad our support team was able to assist you. Enjoy your new frames! — Gwen, Vicci Eyewear
The arrival of my glasses was super fast. The glasses were gorgeous and very comfortable and well made. I have received numerous compliments and women asking me where I got them. I will continue buying from Vicci. Incredibly stylish frames that I can’t find at local eyewear suppliers.
Reply from Vicci Eyewear2026-03-11
Hi Lana. Thank you for your feedback and for choosing Vicci. We're grateful for your support. — Gwen, Vicci Eyewear
I ordered two different color of the same frame you sent two black ones and one was super big went to order the right color and it was sold out returned both still waiting for refund.
Reply from Vicci Eyewear2026-05-25
Hi Heidi, we appreciate your feedback and are sorry your order didn’t meet expectations. We would love to review your order and help resolve the issue.
Gwen, Vicci Eyewear
Great experience! The sunglasses are stylish and high quality. Shipping was fast and everything arrived perfectly. Very happy with my order and would definitely recommend Vicci Eyewear!
Reply from Vicci Eyewear2026-03-11
Hi Ghazal. We appreciate you leaving a review and sharing your experience. Thank you. — Gwen, Vicci Eyewear
The variation and style of the glasses are so on trend! I received my order super fast! They’re light and comfortable and very stylish. The packaging was an extra cute touch along with the visor they sent me as a gift with purchase. Would definitely buy again
Reply from Vicci Eyewear2026-03-11
Hi Jessica. Thank you for your feedback and for choosing Vicci. We're grateful for your support. — Gwen, Vicci Eyewear
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YENI · 3 reviews · Experienced 2026-02-06 ·
★★★★★
I'm in love with my new Sophia glasses
I'm in love with my new Sophia glasses. The frame, color, design, and style are incredibly fashionable. I not only recommend their glasses, but also their communication, service, and delivery. I definitely recommend them 👌🏻
Reply from Vicci Eyewear2026-03-11
Hi Yeni. Thank you for leaving a review. We truly appreciate your feedback! — Gwen, Vicci Eyewear
My first time purchasing glasses, from you, and I’m 100% satisfied and HAPPY, with this purchase, the variety, quick shipping & fabulous wrapping of 2 pair of glasses.
Nancy
Reply from Vicci Eyewear2026-03-11
Hi Nancy. We appreciate you leaving a review and sharing your experience. Thank you. — Gwen, Vicci Eyewear
The eyewear doesn’t appear with the same quality that you show on your website and I would definitely like to return the glasses as they done fit the appropriate way. Please let me know what’s your contact direct number so I can set up my return. The eyewear has never been one.
Reply from Vicci Eyewear2026-03-05
Hi Daniela, thank you for your feedback. We’re sorry to hear the eyewear wasn’t the right fit for you. Our team would be happy to assist with your return and make this right. Please contact our support team so we can help arrange the return and provide the next steps. We appreciate you reaching out and look forward to assisting you.
I love the glasses, so well made and durable but the lenses too dark so I can’t wear them
Reply from Vicci Eyewear2026-03-05
Hi Kelly. Thank you for your feedback. We're glad to hear you love the glasses, though we're sorry the lenses feel too dark. Our team would be happy to help—please contact our support team so we can assist you further.
