Great looking and great customer…
Great looking and great customer service. The glasses a good looking and my prescription is accurate.
About Vicci Eyewear
Data updated- Website
- viccieyewear.com
- Category
- Health & Medical
- Location
- United States · HOLLYWOOD
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 40% (2/5)
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Is Vicci Eyewear legit?
Vicci Eyewear (viccieyewear.com) has a 4.6 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 40% of negative reviews. Last updated 2026-08-10.
What people say
They are the best I know I am in the…
They are the best I know I am in the best hands with them and Gwen I just love! Nobody’s better than Vicci for any glasses! And nobody’s as picky as me. So if I love them you will love them! The quality is amazing, customer service amazing, everything from a-z is amazing no complaints!
The best eyewear!
At the beginning I had my doubts, but I gave it a try and I am in love with my eyeglasses! The prescription is perfect and the frames are stunning! All the process from the beginning until I received them was flawless. I truly recommend this brand, just give it a try and you will fall in love!
Reply from Vicci Eyewear2026-07-27
Hi Cristina. Thank you for your wonderful review! We're so happy you gave Vicci Eyewear a try and that you love your new prescription eyeglasses. It's great to hear your prescription is perfect, the frames exceeded your expectations, and your entire experience was seamless from start to finish. Your recommendation means so much to us, and we look forward to helping you find your next pair of premium designer eyewear! — Gwen, Vicci Eyewear
I love Vicci!!!
I love Vicci I just bought my first pair of glasses and now I’m buying my second it’s the best! With the best customer service ever that’s what makes a company good I was having a very hard time with something and Gwen helped me she is the absolute best! Anything you need they take care of you! And their glasses forget it nothing compares! I was so worried I just started wearing glasses until I found them I felt screwed now I feel relieved I can be myself again these suit me and my personality and my style. These glasses are going to be like buying handbags and shoes now. Vicci is the only glasses I will wear now! I have Gucci, Prada, Ferragamo, Calvin Klein’s no more.
Reply from Vicci Eyewear2026-07-27
Hi Jennifer. Thank you so much for your incredible review and for choosing Vicci Eyewear again! We're thrilled to hear that your Vicci glasses have helped you feel confident and express your personal style. We're especially delighted that we provided the exceptional customer service you deserved. Your loyalty and recommendation mean the world to us, and we can't wait to help you find your next pair of premium designer eyewear! — Gwen, Vicci Eyewear
Vicci Eyeglasses are beautifully…
Vicci Eyeglasses are beautifully crafted with exceptional attention to detail. Their designs are elegant, timeless, and exactly my style. I chose the Crystal Honey color, and I absolutely love it—it complements so many of my outfits and adds a refined touch to every look. The quality and craftsmanship truly stand out, making them both stylish and comfortable to wear. I highly recommend them to anyone looking for eyewear that blends sophistication with everyday versatility.
Reply from Vicci Eyewear2026-07-27
Hi Ana. Thank you for your wonderful review! We're delighted to hear you love your Sofia Rx Crystal Honey. It's fantastic that you appreciate the premium craftsmanship, timeless design, and all-day comfort, and that the color complements your style so beautifully. Your recommendation means a great deal to us. Thank you for choosing Vicci Eyewear for sophisticated, high-quality eyewear. We look forward to serving you again! — Gwen, Vicci Eyewear
The glasses are great and the online…
The glasses are great and the online try on experience really helped me pick the perfect pair. I am bit obsessed now and hoping blue light comes out soon too. They are great glasses! So chic and really are a statement accessory.
Reply from Vicci Eyewear2026-07-27
Hi Evelyn. Thank you for your lovely review! We're so happy our online virtual try-on helped you find the perfect glasses. It's wonderful to hear they're your new favorite statement accessory! We also appreciate your suggestion regarding blue-light glasses and will share it with our team. Thanks for choosing Vicci Eyewear! We hope to see you back for your next pair of stylish eyewear! — Gwen, Vicci Eyewear
Beautiful glasses with amazing quality
Beautiful glasses with amazing quality! They feel sturdy, comfortable, and look even better in person. The customer service was also excellent—friendly, responsive, and a pleasure to work with. I’m very happy with my experience and would definitely recommend them!
Reply from Vicci Eyewear2026-07-19
Hi Jessi. Thank you so much for your wonderful review! We're delighted to hear you love your Sofia glasses and their quality, comfort, and style. It's also great to know our customer service made your experience even better. Thank you for recommending Vicci Eyewear. We truly appreciate your support! — Gwen, Vicci Eyewear
The quality and artistic design of…
The quality and artistic design of these frames turns simple eyeglasses into a fashion accessory with Purpose. Not only is design comfortable on the case, fashionable, and the prescription was exactly as I asked, but the customer service was tremendous. I would get a response within less than 24 hours for every question I had. I couldn't recommend this company more for quality, the aesthetic, and most of all the customer service.
Reply from Vicci Eyewear2026-07-19
Hi Elisabeth. Thank you so much for your thoughtful review! We're happy to hear you love the quality, artistic design, and comfort of your Vicci Eyewear prescription glasses. It means so much to know our customer service made your experience exceptional. We truly appreciate your recommendation and your support! — Gwen, Vicci Eyewear
I absolutely love my Vicci Eyewear…
I absolutely love my Vicci Eyewear glasses! They feel sturdy, lightweight and so comfortable to wear all day. If you're looking for stylish, high-quality eyewear that stands out, I highly recommend Vicci Eyewear.
Reply from Vicci Eyewear2026-07-19
Hi Alex. Thank you for your amazing review! We're delighted to hear you love your Sofia glasses. Our handcrafted acetate frames are designed to deliver both comfort and style. Your recommendation means so much to us. Thank you for choosing Vicci Eyewear! — Gwen, Vicci Eyewear
No communication weeks after order
I ordered glasses weeks ago and still haven’t received a tracking number even though I paid for express shipping and it was supposed to take 3-5 days. Whenever I reach out to customer service I’m either ignored or told, “We’ll look into that.” only to never receive another response. Unfortunately I have to file a dispute with my credit card company because it was immediately charged before this company decided to ghost me. My assumption is they never even began to work on my glasses so at least it will be no loss for them. I just wish they would reply to my emails because if production was taking longer than usual I would understand and be patient. I just can’t work with being completely ignored for almost a week now.
Love them!
Love them! Look so cute on.
Reply from Vicci Eyewear2026-07-19
Hi Danielle. We’re so glad you love your new Sofia frames and that they look so cute on you! We take pride in our handcrafted acetate quality. We truly appreciate your support! — Gwen, Vicci Eyewear
Beautiful pair of glasses
Received my first pair of reading glasses! They are very nice. I really like the color and I’ve gotten compliments saying that they look very chic and modern.
Reply from Vicci Eyewear2026-07-19
Hi Sasha. Thank you for your kind review! We're so happy to hear you're enjoying your first pair of Vicci Eyewear reading glasses. It's great to know you love the color and that you've received compliments on their chic, modern style. Thank you for choosing Vicci Eyewear! — Gwen, Vicci Eyewear
The entire experience has been flawless…
The entire experience has been flawless and im obsessed with my glasses! Get a ton of compliments on them :)
Reply from Vicci Eyewear2026-07-19
Hi Olya. Thank you so much for your lovely review! We’re thrilled to hear your experience was flawless and that you’re obsessed with your Sofia glasses. It’s great to know you’re getting so many compliments, and we truly appreciate your support! — Gwen, Vicci Eyewear
Excellent Customer Service
Gwen was so helpful with providing information on the exchange of my prescription glasses and has been keeping me updated.
Reply from Vicci Eyewear2026-07-19
Hi Carmen. Thank you so much for your wonderful review! We're delighted to hear that we provided helpful support with your prescription glasses exchange and kept you updated throughout the process. We truly appreciate your trust in Vicci Eyewear and look forward to serving you again! — Gwen, Vicci Eyewear
Vicci eyewear is INCREDIBLE!
Vicci eyewear is INCREDIBLE!! I'm completely obsessed!
Reply from Vicci Eyewear2026-07-19
Hi Erin. Thank you so much for your amazing review! We're thrilled to hear you're completely obsessed with your Sofia frame. Enjoy your new glasses, and thank you for choosing Vicci Eyewear! — Gwen, Vicci Eyewear
The glasses are so stylish
The glasses are so stylish, lightweight and comfortable. I love that I can leave them on all day. The shipping was quick and easy to track.
Reply from Vicci Eyewear2026-06-24
Hi Darlene. Thank you for your wonderful review! We're thrilled to hear that your Sofia frames are stylish, lightweight, and comfortable enough to wear all day. We're also glad you enjoyed our fast shipping and easy order tracking. Thank you for choosing Vicci Eyewear—we appreciate your support! — Gwen, Vicci Eyewear
Great eyewear product that is with no designer markup
I enjoyed working with Vicci Eyewear. very professional , great quality of the product (with no designer markup) but actually looking chic and great quality
Reply from Vicci Eyewear2026-06-24
Hi Zahra. Thank you for your kind review! We're delighted to hear that you enjoyed your Sofia frames and experience with Vicci Eyewear. Providing professional service and premium-quality eyewear is exactly what we strive for. We appreciate your support and look forward to serving you again! — Gwen, Vicci Eyewear
Fantastic customer support
Fantastic customer support! So happy with the quality and look of my new readers!
Reply from Vicci Eyewear2026-06-24
Hi January. Thank you for your wonderful review! We're thrilled to hear you're happy with the quality and look of your new readers. At Vicci Eyewear, we take pride in providing premium eyewear and exceptional customer support. Enjoy your new glasses, and thank you for choosing Vicci! — Gwen, Vicci Eyewear
Amazing!
Amazing!! Love the glasses! Quality is awesome
Reply from Vicci Eyewear2026-06-24
Hi Gianna. Thank you for your feedback and for choosing Vicci. We’re grateful for your support. We're thrilled you love your Sofia frames. Our handcrafted acetate frames, combined with customized readers, are designed to deliver both comfort and style. — Gwen, Vicci Eyewear
Cute glasses
Lovely company with great communication!
Reply from Vicci Eyewear2026-06-24
Hi Jesi. Thank you for your feedback and for choosing Vicci. We’re grateful for your support. We're thrilled you love your Sofia frames. Our handcrafted acetate frames, combined with customized readers, are designed to deliver both comfort and style. — Gwen, Vicci Eyewear