well worth my purchase
Excellent product...easy & fast delivery. Squirrels can't get at it!
About VINGUYS
Data updated- Website
- vinguys.com
- Category
- Public & Local Services
- Location
- United States · Richardson
- Status
- Unclaimed
- Last 12 months
- 38 reviews
- Replies to negative
- 10% (2/21)
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Is VINGUYS legit?
VINGUYS (vinguys.com) has a 3.5 out of 5 rating on OK.one, based on 55 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 29% give 1 star; The business has replied to 10% of negative reviews; 38 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Birding made simple.
Great products that are easy to install and set up. Product quality only surpassed by superior customer service.
Excellent communication
Excellent communication. Wanted to solve our problem to our satisfaction. Would definitely recommend this company. Response couldn’t have been better
Ease of installation
Happy Birds…
We love the bird feeder with the camera.It has already gotten alot of recognition by 4 different bird species.It took a couple of days for them to notice it was there but once they did they are there several times a day feeding.We also like that it identifies the different birds.It is definitely well worth the money.
Not user friendly
Not user friendly - support contact is almost none existed. When ran out of power the resetting did not work. Live the idea of the product but they need to be available for help.
Reply from VINGUYS2025-02-08
We sincerely apologize for the inconvenience you’ve experienced with the V-feeder. We truly appreciate your support and are sorry to hear about the issues with resetting and the difficulty in reaching our support team. Your experience is very important to us. Please reach out to us directly at [email protected], and we’ll be more than happy to assist you with the power reset issue. We’re also working to improve our support channels to ensure quicker, more efficient responses in the future. Thank you again for your valuable feedback—it helps us improve and provide a better experience for all our customers.
Trying to figure out what’s wrong
Trying to figure out what’s wrong. I have 2 bird feeders about 30 feet from the camera. And they stay full of birds and squirrels. But only squirrels will go to the camera feeder. Birds will land a foot away from the camera and look at the feed but never get in the food. It’s like there is inaudible sound or something that keeps them away.
Reply from VINGUYS2025-02-06
Please get in touch with [email protected] and include your device number. Our technical team will immediately look into the issue and assist you in resolving it.
Very friendly and helpful staff
Very friendly and helpful staff. Very knowledgeable.
I've bought a total of 7 of these
I've bought a total of 7 of these. I'm still waiting on the last one to be delivered. That's my only issue. Everyone I've given them to as gifts love them.
Reply from VINGUYS2025-02-06
Please kindly reach out to [email protected] with your order number. Our customer service team will promptly look into the status of your order and assist you as quickly as possible. We truly appreciate your patience and support.
Ordered as Christmas gifts in November; didn't receive until January
I ordered the birdfeeders on November 30 as gifts and they did not get delivered by Christmas. I did not get them until mid-January. I felt Vinguys mis-lead me that there was a chance I would get them by Christmas, and likely you knew all a long they wouldn't be delivered by Christmas. I had to re-ship the gifts after the fact to get the presents to my mom and aunt costing me money on top of everything else.
Reply from VINGUYS2025-02-06
We sincerely apologize for the delay in delivering your Vinguys bird feeders, especially since they were meant as holiday gifts. We understand the inconvenience this caused and truly regret the frustration it brought you. To prevent such issues in the future, we’ve already upgraded our logistics partnerships to ensure faster and more reliable deliveries.
good
Honest and helpful. Made our Christmas!
Great product and support
Got the smart feeder as a present. It assembled easily and instructions were clear. The assembled feeder is easy to mount with the bracket attached with screws, or with a strap. We got it paired up and working first time and started enjoying the pics and clips. We asked support about how to pair vs multiple viewing devices and got a fast accurate easy to understand response. We then asked support about ways to delete files on the TD card and again we got a fast clear courteous response. The product itself it’s excellent and the customer support superb. By the way, if you set up the operating camera at the right place you also have an excellent home security camera.
I had issues with wifi connection and…
I had issues with wifi connection and they did not give up trying to help me figure it out , it was a tough issue with my router , i have the frontier with EERO, i finally opened guest wifi and connected to it and it worked , i couldn't get the feeder if my phone was away from my wifi ,
Fast delivery
Fast delivery easy check out
Email on status of order
Email on status of order. Very good. Update by Vinguys on status of order