Customer service is excellent
Customer service is excellent — they respond quickly, almost 24/7. They answered my questions even on weekends and late at night, making sure I was completely satisfied with the pictures. Five stars!
Take an image with a smartphone or camera, upload it here and instantly get a professional photo for your visa, passport or ID.
Visafoto (visafoto.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 67 of them were added in the last 12 months. Last updated 2026-08-12.
Reviewers overwhelmingly had a great overall experience with this company. Customers frequently praise the responsive support team for quickly fixing photo formatting issues to meet strict international passport requirements without extra charges. People deeply appreciate the efficient assistance, helpful attitude, and professional guidance provided by staff members throughout the entire application process. Many individuals mention that they would gladly recommend these reliable services to their friends and family members for future needs. Some reviewers were not happy with the website system, noting that it occasionally generated incorrect digital pictures that failed official embassy standards and required manual adjustments.
Auto-generated from all reviews of this business. For reference only.Customer service is excellent — they respond quickly, almost 24/7. They answered my questions even on weekends and late at night, making sure I was completely satisfied with the pictures. Five stars!
Excellent service with professionals. Thank you Anastasia for patience and time to get my job done. Thanks alot
Initially the photo didn’t get accept by the NADRA website, I emailed the support team. The reply came back within few hours with the correct image that got accepted. It was Sunday and they replied and sorted the issue within few hours. Great experience!
These guys are the best,life savers.Had a bit of a issue with the photo and they get it fixed in the next 5 minutes.Thank you and keep doing an amazing work.
Prompt response with effective assistance!
I tried to submit my photo for a visa application, and it was rejected a few times by the website. The Visafoto team helped me edit the photo to match the requirements 100% and helped me get the visa on time. Highly recommended
Paid the £8 to have my passport photo verified. Submitted it and it was rejected on my application. Telephone number did not connect, just a recorded message. Have sent 3 emails to their support email and not even so much as an acknowledgement. Scam company in my view.
Hello, We apologize for the delayed response. According to our message history, our support manager replied to your request after receiving the complaint and sent an email with the edited photos attached. It’s possible that the response ended up in your spam folder - we recommend checking it to confirm. As we were unable to assist you in a timely manner due to this technical issue, we issued a full refund for your order on Friday, May 23. Please check if the funds have been received. We sincerely apologize for the inconvenience!
Super quick and efficient. Thank you!
Very fast and professional service and support. Photos are processed accurately as required for specific county evisas.
Completely happy with the service & communication
More than expected, I tried this service in different visas application and for passport renewing as well.
Excellent service! The customer support Tatiana is so nice, helpful and patient! When I could not understand how to do, she emailed me several times telling me step by step, very happy with this site. I will definitely recommend it to friends.
Quick and easy. Support is exceptional at no cost for minor updates.
I had a photo for my daughter’s passport that did not meet the ICAO requirements. Visafoto was able to crop it to specs very quickly and even communicated with me through emails to fix the brightness. I strongly recommend them due to their technical prowess and their responsiveness to any issues that may arise.
Premium pricing but very responsive after my initial photo was not the requisite file size. Marina helped generate a new photo very quickly on a Bank Holiday.
They helped me fix an ICAO passport issue that has been a real problem. Support is 24 hours and they respond to you very quickly.
Great service. I will used again. The team was very supportive till the outcome worked for me the way it should. Using the service saved me tons of time.
Service was immediate...SUNDAY! Support was excellent and price was very reasonable. For passport photos and more...this is the place to go.
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