VisitorsCoverage is a Silicon Valley-based travel insurance marketplace and insurtech pioneer that has been helping global travelers compare and purchase protection plans for 20 years. Since our founding, we have proudly served over 2 million travelers worldwide by providing direct access to tailored coverage, including:Visitor & Travel Medical Insurance: Critical health coverage for inbound guests, including options for pre-existing medical conditions.Comprehensive Trip Protection: Financial safety nets covering trip cancellation, Cancel For Any Reason (CFAR), trip delays, emergency medical evacuations, and baggage loss.Visa-Specific Plans: Compliant coverage for Schengen Visas, international students (F1/OPT), and exchange visitors or scholars (J1/J2).New Immigrant Coverage: Dedicated healthcare solutions for U.S. Green Card holders and new arrivals.Through our advanced online platform, travelers can easily compare top-rated plans side-by-side—reviewing coverage options, benefits, deductibles, and pricing in one place to make informed decisions with confidence. To give you maximum flexibility, most of our plans are cancelable and refundable. Our AI-powered comparison tools are specifically designed to strip away the guesswork, helping you quickly identify the policies that best match your unique itinerary and budget.We seamlessly blend innovative technology with unmatched human support. Globally, customers can access our 24/7 smart assistant and WhatsApp channels for instant reach. For personalized assistance, our U.S.-based customer care team is staffed entirely by licensed insurance specialists ready to guide you before purchase or help navigate the claims process when you need it most.Rated A+ by the Better Business Bureau, VisitorsCoverage serves a diverse range of global travelers—including international visitors to the U.S., students studying abroad, expatriates, and U.S. residents traveling internationally. Our mission is simple: to simplify the travel insurance buying experience through transparent plan comparisons, educational resources, and responsive support throughout your entire journey.To learn more about your options or to read firsthand customer experiences, visit our official website or explore the real reviews from fellow travelers below.
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Is VisitorsCoverage Inc. legit?
VisitorsCoverage Inc. (visitorscoverage.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Price, Customer service. Last updated 2026-08-27.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the intuitive and user-friendly website, noting that comparing multiple insurance quotes, navigating pages easily, and completing online purchases is remarkably smooth and straightforward. Travelers also deeply appreciate the very reasonable prices offered and the exceptionally helpful support team that always responds promptly to questions.
However, some people mentioned quite frustrating issues regarding emergency medical coverage details or reaching a live representative when urgent assistance was required. A few reviewers also experienced occasional technical glitches, display errors, or slow loading times while trying to finalize their policy setup.
Auto-generated from all reviews of this business. For reference only.
It's a little too soon to solicit my opinion, isn't it? I mean I just purchased the policy yesterday, and it doesn't take effect for another 25 days, so how could I possibly rate the coverage?
I can say this. I generally trust Forbes magazine recommendations, and I purchased this policy because of a Forbes article on the best travel insurance companies. It is to insure an international trip for a friend that we bought for her that she would never have been able to purchase for herself. The policy is reasonably priced, and it covers pre existing conditions, often excluded from coverage by other policies. You have to read the coverage rules carefully.
But to get back to my opening, check with me in another month or so when the trip is completed. Hopefully, there will be no cause to file a claim.
Reply from VisitorsCoverage Inc.2025-12-26
Thank you for your feedback! We appreciate you taking the time to share your thoughts.
We send these invitations at the time of purchase because our website experience is something we take pride in, and while the insurance plans themselves can be purchased elsewhere, we strive to make the process simple, clear, and supportive for our customers.
Hopefully you won’t need to file a claim, but if you do, our Claims Assistance Specialists are ready to help every step of the way. You can learn more here: https://www.visitorscoverage.com/insurance/claims-assistance/.
We’re grateful that you chose VisitorsCoverage and trusted us for this important trip, especially after finding us through Forbes. We wish you and your friend a wonderful holiday season and safe, worry-free travels.
It was very smooth, and the offers were affordable. Keep the good job going. I wish you all the best in your endeavours.
Reply from VisitorsCoverage Inc.2025-12-26
Thank you for your review! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. Thank you for choosing VisitorsCoverage!
Thank you for your review! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. Thank you for choosing VisitorsCoverage!
It was very easy to learn about what coverage we should get, and purchase a product that met our needs.
Reply from VisitorsCoverage Inc.2025-12-18
We're happy to hear that you found it easy to learn about our coverage options and purchase a product that met your needs. Thank you for choosing VisitorsCoverage!
Easy to do business with including a great comparison tool for up to 3 products.
As an "over 70" with pre-existing conditions I was finding it difficult to get comprehensive cover for an extended stay in the U.S.
Using Visitor's Coverage I soon found what I was looking for, at a very competitive price.
Reply from VisitorsCoverage Inc.2025-12-16
Thank you for your review! We are glad you had a positive experience using our comparison tool and were able to find a plan for your upcoming trip to the US! We wish you the very best on your travels!
The information for making a purchase is well presented, clear and understandable. the prices are very competetive.
Reply from VisitorsCoverage Inc.2025-12-15
We’re glad to hear that the purchase information was clear and that you had a positive experience on our website. Thank you for choosing VisitorsCoverage!
Navigating the purchase, sign-up, teladoc app is challenging due to a lack of instructions on the necessary steps and the order of same.
Reply from VisitorsCoverage Inc.2025-12-15
Our team has reached out to you for further assistance. Please note that the Teladoc portal is a service provided by IMG and will only be accessible once your trip has begun.
If you have any questions or need further assistance, please feel free to contact our support team at [email protected].
Thank you for your review! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. Thank you for choosing VisitorsCoverage!
Bought a VisitorsCoverage plan for my Euro trip, when my luggage was delayed, their app helped me file a claim in minutes and I was reimbursed within days
Reply from VisitorsCoverage Inc.2025-12-11
Thank you for sharing your experience with us! We're happy to hear that filing a claim for your luggage delay was quick and that your reimbursement was processed promptly. Thank you for being a VisitorsCoverage customer!
Fast to purchase and great price. Will come back to update after the travel.
Reply from VisitorsCoverage Inc.2025-12-08
Hopefully you won’t need to file a claim! If that time comes, our team of Claims Assist Specialists are here to help every step of the way! You can learn more by visiting https://www.visitorscoverage.com/insurance/claims-assistance/.
Thank you for your review! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. Thank you for being a VisitorsCoverage customer!
Cover america does not send a policy immediately after my purchase. Atlas America does.
After the above review, the service rep from VisitorsCoverage sent out the ID card to my email immediately. Thank them.
Reply from VisitorsCoverage Inc.2025-12-05
Thank you for your feedback. We understand how important it is to receive your policy information promptly. While policy documents are typically sent within a few minutes, we are looking into why yours was delayed.
Please check your spam or junk folder, as sometimes emails may be filtered there. Immediately after completing the application, all plan details and documents are also available through our online portal, so you can access your coverage information without waiting for the email.
Your plan information has been sent to your email. If you need further assistance, feel free to contact our team at [email protected].
easy and straight forward following the steps to evaluate price options with recommendations
Reply from VisitorsCoverage Inc.2025-12-05
Thank you for your review! We're glad to hear that you found it easy and straightforward to compare plans with our recommendations. We appreciate your feedback and thank you for choosing VisitorsCoverage!
Was easy and painless
Simple for retired expat living abroad from US to get insurance coverage since we don’t participate in US healthcare system anymore
Coverage for 70+ was also hard to find anywhere else.
Reply from VisitorsCoverage Inc.2025-12-05
Thank you for your review! We are glad you had a positive experience on our website and were able to select the right plan for your upcoming trip. We appreciate you choosing VisitorsCoverage and wish you safe travels!
