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Events & Entertainment

VisualiseTv

61 reviews

4.761 reviews
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About VisualiseTv

Data updated
Website
visualisetv.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
38 reviews
Replies to negative
100% (3/3)
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Is VisualiseTv legit?

VisualiseTv (visualisetv.com) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 38 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

D
Dave · 4 reviews · Experienced 2026-06-30 ·

Best in the business

10/10 if i could! Great service, always available to help if needed! And extremely cheap! Would recommend to anyone! 2 years in, 2 years going on now!

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Gene · 13 reviews · Experienced 2026-06-23 ·

These folks are terrific

These folks are terrific. Whenever I have an issue they help me right away. Today was no different. I had scewed up some information and within 30 minutes they had sent me the info to correct the issue and get back up running.

Reply from VisualiseTv2026-06-28

Thank you so much for your wonderful review! 🙏 We're delighted to hear that our support team was able to help you get everything back up and running so quickly. Resolving issues promptly and making the process as easy as possible for our customers is always our priority. Thank you for your trust and continued support. We're always here whenever you need us! 😊

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Rod Butz · 3 reviews · Experienced 2026-04-11 ·

Rude and childish customer service

The customer service at Visualise TV is the worst I have ever dealt with. I have them as a back up service and their service was down again today. I reached out to them on WhatsApp, asking if my account had expired, and they refused to answer any questions. I have previously commented on their poor service and they provided even worse service today. I strongly suggest avoiding this company.

Reply from VisualiseTv2026-04-12

Hi, we’re sorry to hear about your experience. We take all feedback seriously, even when it’s critical. Our support team does not ignore customers, so this situation likely involves a misunderstanding regarding account or subscription status. We’d be happy to review your case and resolve it. Please contact us with your details so we can assist you properly.

J
JOHN GRABB · 3 reviews · Experienced 2026-04-09 ·

The Premium in the IPTV world

If the selection of live TV, movies and series isn't amazing, the value is incredible and the customer service is the best. Ive had a subscription for almost three years now and couldn't be happier.

Reply from VisualiseTv2026-04-12

Thank you, John, for the fantastic review and for being with us for nearly 3 years. Your support truly means a lot to us. We're glad you're enjoying the wide selection and the value we aim to deliver, along with top-level customer support. Providing a consistent, high-quality experience is always our priority. Thanks again for your trust and for taking the time to share your experience!

H
Henning Hvorslev · 12 reviews · Experienced 2026-03-27 ·

Simply the best 🥰👍

Reply from VisualiseTv2026-04-12

Thank you for the kind words—we appreciate the support! 🙏 We’re glad you’re enjoying the experience and we’ll keep working to deliver the same level of quality and reliability going forward. If you ever need anything, our support team is always here to help.

S
Sandra Barker · 1 review · Experienced 2026-03-26 ·

We have been using this service for 2 yrs

We have been using this service for 2 years. We travel with it as well. The only complaint is that some channels experience a lag, then recover, usually during popular sports events or news coverage.

Reply from VisualiseTv2026-03-26

Thank you for your loyalty over the past 2 years — we truly appreciate it. We're glad to hear the service works well for you, even while traveling. Regarding the occasional lag during high-demand events, our system is designed to handle peak traffic efficiently, and widespread issues are not typical. In most cases, this can be related to connection stability, device performance, or temporary network congestion. We'd be happy to look into this for you and ensure everything is running optimally. Feel free to reach out to our support team anytime. Thanks again for your continued support!

B
Brother GRIFF · 1 review · Experienced 2026-03-24 ·

Customer Support is fast and always…

Customer Support is fast and always fixes any issues ive had. Channels are always running without bufferring. Ive tried a few over the years and been with them 3 years now.

Reply from VisualiseTv2026-03-26

Thank you, Brother GRIFF, for your continued support over the past 3 years. We truly appreciate your loyalty. We're glad to hear that our support team has been responsive and that you're enjoying a smooth, buffer-free experience. Providing reliable streaming and fast assistance is always our top priority. Thanks again for your trust and for sharing your experience!

K
Kawika Figueroa · 1 review · Experienced 2026-03-11 ·

Lots of channels and great customer service

In short... I've been a subscriber for multiple years, they have pretty mucb any live TV, including middle eastern channels, so i know wtf Trump in Benny is doing. And they have all the PPV events and live sports all for one low monthly price. Might I add customer service is great!! In long.... Well, I've been using visualise for over 3 years. I did venture out to other providers while maintaining a subscription with visualise, just to test the waters and see whats out there. The other providers I've tried didn't quite match up to what visualise provides whether it be live TV, live sports (NFL, NBA, March Madness, PPV events are the best through visualise). The Movies and TV Series are all there. I could binge watch for days all while paying such a low subscription. Visualise made a mistake one their end and I felt that as a loyal customer, they should honor the mistake they made, or I was ready to shop around. But, after acknowledging the mistake, things were made right, and now because of that great customer service experience I've vowed to stay loyal. I have shared my great experiences with family and friends religiously. And although one could think that if the service was so great over the years, then why should a mistake by visualise be the nail in the coffin. But, if I must be so honest, it is for the simple fact that I've always been a subscriber, and felt like any honest business should eat the loss of a mistake to satisfy the customer. A loyal customer. So here I am to stay!!!

Reply from VisualiseTv2026-03-12

Thank you so much for the kind words and for being with us for over 3 years. We truly appreciate your loyalty and your honest feedback. Our goal has always been to provide the best possible streaming experience along with reliable customer support. Mistakes can happen, but making things right for our customers is always our priority. We're glad we were able to resolve the issue and keep you part of the VisualiseTv family. Your support and recommendations to friends and family mean a lot to us. Thank you again for trusting VisualiseTv. We're here whenever you need us!

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Eva Hreinsdóttir · 1 review · Experienced 2026-03-09 ·

Very good iptv provider

I have tried many providers before VisualiseTV. I have been a customer for five months now and I only have good things to say about the service. They also have great customer support with quick response.

Reply from VisualiseTv2026-03-12

Thank you so much for your kind review, Eva. We truly appreciate you choosing VisualiseTV and trusting our service for the past five months. It means a lot to us to hear that you're enjoying the quality and our customer support. Our team works hard every day to provide a reliable streaming experience and quick assistance whenever it's needed. If you ever need help or have suggestions, we’re always here for you. Thank you again for your support!

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DEZMANMUSIC OFFICIAL · 1 review · Experienced 2026-02-25 ·

I have been using visualizeTV for mire…

I have been using visualizeTV for mire than a yesr now and am really happy with the quality if the movies and always providing new movies. I face problems sometimes to get access but it normally always quick resolved

Reply from VisualiseTv2026-02-25

Thank you very much for your review and for being with us for over a year! 🙏 We’re glad to hear that you’re happy with the movie quality and the regular updates we provide. We continuously work on adding new content and improving performance. Regarding the occasional access issues, we appreciate your patience and are happy that our team was able to resolve them quickly. If you ever experience anything again, please don’t hesitate to contact us — we’re always here to help. Thank you again for your continued support! 😊

A
Anonymous · 2 reviews · Experienced 2026-02-22 ·

BEST SERVICE

I’ve been a customer with them for a while now and there customer service has been nothing but perfect always so quick and reliable with help, the services they offer are also top notch after trying many different providers they have been the best!

Reply from VisualiseTv2026-02-25

Thank you very much for your amazing review! 🙏 We’re truly grateful for your continued trust and loyalty. It means a lot to hear that both our customer support and overall service have met your expectations, especially after trying other providers. We will continue working hard to maintain the same level of quality, reliability, and fast assistance. Thank you again for choosing us! 😊

M
Mr Claud Paine · 12 reviews · Experienced 2026-02-19 ·

Visualise is the best

Visualise is the best, I have tried others previously but nothing compares to the great service, quick response, a vast amount of all channels and all for a great cost.

Reply from VisualiseTv2026-02-19

Thank you so much for your fantastic review! 🙏 We’re truly grateful that after trying other services, you chose to stay with us. It means a lot to hear that you value our quick responses, wide channel selection, and overall quality at a fair price. Your support motivates us to keep improving every day. Thank you again! 😊

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Rod Butz · 3 reviews · Experienced 2026-02-16 ·

Rude support, unreliable service.

Visualize has lots of content but their service and support is lacking. The streams freeze frequently. Video stops but audio continues. The contact number changes but the rudeness of the support staff is consistent. Offering a free month of service for a good review results in a misrepresented star rating.

Reply from VisualiseTv2026-02-17

We’re sorry to read your comments, as this does not reflect how our service operates. First, our contact number has not changed. We maintain consistent official contact details, and any communication outside our verified channels is not affiliated with us. Regarding freezing or audio/video issues, these are not widespread problems among our users. In most cases, such interruptions are related to internet stability, device configuration, or local network conditions. We are always happy to help troubleshoot and find a proper solution. We also take the claim about rude support very seriously. Respectful communication is a core value for us, and we do not tolerate unprofessional behavior. As for reviews, we never require positive feedback — customers are always free to share their honest experience. We would appreciate the opportunity to review your case in detail and resolve any concerns. Please contact us directly with your account information so we can assist you properly.

C
Consumer · 2 reviews · Experienced 2026-02-14 ·

Best service provider ever !!

Best service provider ever !!! Tried a few one in the past years and those guys simply rock the boat !

Reply from VisualiseTv2026-02-15

Wow — thank you so much for your amazing feedback! 🙏 We’re truly honored to be considered the best after your past experiences. Your support and trust mean everything to us. We’ll continue working hard to provide the quality and reliability you deserve. Thank you again for being part of our community! 😊

U
User · 2 reviews · Experienced 2026-02-14 ·

Brilliant Brilliant 99.99% mo…

Brilliant Brilliant 99.99% no buffering. Channel categories are fantastic.

Reply from VisualiseTv2026-02-14

Thank you so much for your amazing feedback! 🙏 We’re delighted to hear that you’re enjoying the smooth performance and channel organization. Providing a stable, high-quality experience is always our main priority. Your support truly motivates us to keep improving every day. Thank you again! 😊

H
Haven Hinshaw · 1 review · Experienced 2026-02-14 ·

Very good channel options

Very good channel options that never seem to be down and customer service was amazing and very fast.

Reply from VisualiseTv2026-02-14

Thank you so much for your wonderful review! 🙏 We’re very happy to hear that you’re enjoying the channel options and the stability of the service. It’s also great to know our customer support was able to assist you quickly. Your feedback truly motivates us to keep delivering the best possible experience. Thank you for your support! 😊

W
Walid Khattar · 1 review · Experienced 2025-02-13 ·

I've been using this service for 2 years, highly recommend it.

I've been using this service for 2 years. That's a big reason why i highly recommend it. Honestly, i never faced any issue so far in terms of communication & the quality of service provided.

Reply from VisualiseTv2026-02-13

Thank you so much for your loyalty and for being with us for 2 years! 🙏 Your long-term trust means a lot to us. We’re truly happy to hear that you’ve had a smooth experience with both the quality of the service and our communication. Thank you for your recommendation and continued support — we’re always here for you! 😊

D
Deidre Vercauteren · 2 reviews · Experienced 2026-01-31 ·

Definitely one of the better services we have tried

Definitely one of the better services so far and sticking with it now. Only issue for us is that living in New Zealand help via WhatsApp is not immediate.

Reply from VisualiseTv2026-02-13

Thank you so much for your kind words and for choosing to stay with us! 🙏 We truly appreciate your feedback. Regarding WhatsApp support, response times may not always be immediate due to different time zones and working hours. However, we always make sure every customer receives full assistance and a complete solution. Our goal is to ensure you’re fully satisfied in the end, and we’re always here to help whenever you need us. Thank you again for your trust and support! 😊

N
Neil Fiorentinos · 1 review · Experienced 2026-02-13 ·

Great service and follow up

I have been using Visualise for a while now, the backup service and response times they provide is really great. Overall a very good quality TV and Movie experience.

Reply from VisualiseTv2026-02-13

Thank you very much for your wonderful feedback! 🙏 We’re truly happy to hear that you’ve been enjoying the service and that our backup support and response times have met your expectations. Providing a reliable and high-quality TV and movie experience is always our top priority. We sincerely appreciate your trust and continued support! 😊

J
Jason · 1 review · Experienced 2026-02-13 ·

Great service

Great service, great customer support. Reliable as always . Thank you

Reply from VisualiseTv2026-02-13

Thank you so much for your kind words! 🙏 We’re truly happy to know that you find our service reliable and that our customer support meets your expectations. Your trust and continued support mean a lot to us. Thank you again! 😊