Vitaliaina (vitaliaina.com) has a 1.1 out of 5 rating on OK.one, based on 90 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 98% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
Most reviewers were let down by their experience overall. Customers reported that their orders did not arrive despite receiving tracking notifications stating the packages had been delivered. Many people expressed deep frustration over lost money, non-existent customer support, and missing purchases after waiting months without receiving any resolution. Some reviewers were not happy with the complete lack of communication, noting that their numerous emails went entirely unanswered and customer service phone numbers were disconnected. Consumers also bitterly complained about poor product quality, lack of compression, and incorrect sizing when items occasionally managed to arrive.
Auto-generated from all reviews of this business. For reference only.This company is a scam. Their so-called tracking claims my order was delivered on July 16, it's now the 21st and no order. And they have not responded to my emails. When I tried to call the number listed, I got a message saying it was disconnected. Total scam! Do NOT buy from them
SCAM COMPANY - STAY AWAY!! I placed an order with Vitaliaina on June 17, 2026 for 3 pairs of leggings and paid $80. They sent the wrong sizes and the material of the leggings is simply garbage. I have repeatedly tried to reach out for a refund. As of 7/21/20216, I sent 6 requests and no one has responded. I contacted the company using the customer service email provided on its website, but I have not received a response. My order number is 78397. The lack of communication and assistance has been extremely frustrating. Based on my personal experience, I cannot recommend ordering from Vitaliaina. Before purchasing, I strongly encourage shoppers to read independent reviews, carefully review the return policy, and use a payment method that offers purchase protection.
They don't deserve 1 star. I do not recommend ordering anything from this company "Vitaliaina". They offer High Waist Lift Hip Quick Dry Yoga Pants. My total cost included shipping plus shipping protection. I never received my order, I have reached out several times with no response. Customer service is silent. Just read reviews and it seems this is a thing that this company does. Again: do not purchase anything from "VITALIAINA".
I wish I could leave negative stars. This company has no customer service. They say you have 90 days to return but they never answer emails to advise how to return. Stay away from these jerks.
I NEVER RECEIVED MY ORDER IT WAS ORDERED JUNE 24 I HAVE TRIED TO GET IN TOUCH WITH YALL AND NO RESPONSE ITS ALMOST A MONTH #100648 MY ORDER NUMBER
If I could give zero stars I would. This company ships from China so there is a long delay, but even after it reached the US they do not update to a legit tracking number. You are bound watching a site called 17track which is not accurate at all. Unfortunately my delivery was supposedly handed directly to me according to that tracking info, but I had no legitimate number to search with and can tell you I NEVER received the package. I am still currently fighting to get refunded but their customer service response is as good as their tracking system. Also disputing the charge with my credit card company as I never received the package and paid for shipping protection. I really wish I had done more research like I normally do. Advice: STAY FAR AWAY FROM THIS COMPANY!!!!!!
I ordered 2 pairs of leggings as advertised on Facebook on Jun 18, 2026. I have not yet received my leggings even though their tracking number shows it was delivered to me on Jul 12,2026. I called my post office and was told it is not a legit tracking number. I am in the process of disputing charges with my bank. I do believe this company is a big scam.
Don’t purchase anything from this company. Quality is poor and customer service is EXTREMELY poor.
I ordered three pairs of leggings on June 19, 2026 and I have not received my order as of this date. I sent an email requesting the status of my order and no reply.
Never got order. Have emailed customer service twice with no response. I paid for the shipping insurance but nothing….
Never received order. Ordered 6/30/2026 . No answer at customer service center. No response to emails. Tracking shows shipped. I order Temu and Shein and never deal with this bullshit. Cannot trust anyone these days.
First I want to say this company doesn't deserve one star rating!! Never again order from this company, never received my package and if at all possible I will not pay for this order!! No communication by email and I have sent several!! Very upset and angry about my experience with this company 😡😡😡 placed my order June 22nd, 2026
Never received my order. The email provided NO RESPONSE. NOT ABLE TO SPEAK TO ANYONE.
They charged me $70 for 1 pair of ugly grey leggings. I ordered 3. I never received the other 2 pair. The quality is cheap! I mean REAL CHEAP. Nothing like they advertised. Total rip off! DO NOT BUY! SCAM
I ordered 2 pairs of the High Waisted and Hip Lifting Yoga pants in X Large on June 1st. It took nearly a month when I finally received it. To my dismay, the pants were loose, which defeated the purpose of what it was designed for. I sent several emails to them (the only way of contact that was given) to start a possible exchange, but there was no response. Was starting to feel optimistic once I finally received the merchandise only to be demoralized . Such a waste of time and money!!
By sending customer their refund back This company took my money I tried contacting them no response from the phone number they have ir the email address is fake. The whole company is a fake company on Facebook and ticktock and on all the other social media.
Looks like I should have looked at this sooner!! I Ordered 2 pair of compression yoga leggings June 15th and still nothing. Today, received a notification that they were delivered to my addtess, and left with an "individual." Nobody was home, and neither are my leggings. Postmaster said i didn't have any packages today. Sent emails twice while waiting, but no response. I see now, coming from China. I thought that thecompany was in Wyoming, due to a USA address there. I will be contacting credit card company for dispute!
I to like so many of the reviews, ordered on May 25th, they have been showing on its way since June1st and also paid for the shipping insurance. Sent 5 emails and in return they send me an email stating the long wait is due to Tarrifs. I just want a refund at this point
Like everyone else is ordered these leggings, I states they were coming from China, the tracking number says delivered and it was not, no one appeared on my camera, thank god I ordered thru paypal and was able to get back money
Looks like I'm like everyone else. Wish I would have seen this sooner. Ordered 2 pair of compression yoga leggings June 14th and still nothing. Emailed twice but no response. Coming from China I bet but was under the understanding that this company was in Wyoming. Will be contacting credit card company.
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