The communications with John was…
The communications with John was excellent and he tried to accommodate us in every possible way.
About Viva Containers
Data updated- Website
- vivacontainers.com
- Category
- Construction & Manufacturing
- Location
- United States · Newark
- Status
- Unclaimed
- Last 12 months
- 9 reviews
- Replies to negative
- 100% (1/1)
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Is Viva Containers legit?
Viva Containers (vivacontainers.com) has a 4.7 out of 5 rating on OK.one, based on 51 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Never received a courtesy call to let…
Never received a courtesy call to let me know the driver was 1hr from site. Aside from that everything was perfect.
The purchasing portion of the…
The purchasing portion of the transaction with Viva Containers was smooth, but the delivery process was not. We were told we would receive the shipping container on a Friday, then received a call that there was some forklift issues at the loading docks and should receive a call back same day with status. I never received a call back and the following Monday I had to email Viva Containers to track down what happened. It is disappointing because we were expecting the shipping container on a Friday and did not receive it the following Tuesday. In the future we will try Viva Containers again when we need to purchase shipping containers, but hope for much better communication with the delivery portion of the transaction.
Reply from Viva Containers2024-04-24
Dear Liza, The order was placed on April 9th and the delivery preference was confirmed by You on April 10th. Per our terms, we guarantee the delivery within 2-5 business days. You communicated the importance of this delivery to be completed within 2 business days which we had our driver scheduled to do but unfortunately, both Side Loaders in the yard got broken. We rearranged your delivery to be completed on the 3rd business day but there were strikes in Oakland and the driver couldn't get through. Finally, your delivery was completed on the 4th business day, well within the timeline. Throughout all this time you were well informed about the status of delivery and the difficulties the container yard and driver were facing. I apologize if we didn't meet your expectations and delivered the container after 4 business days instead of 2.
Highly Recommended
Pro: The container was delivered exactly when John Evans said it would be. No guessing. The driver was courteous and professional and had the skill to put it in a tight spot. The price was about 400 bucks less than the competition and the container works great! Con: The competition's container was cleaner and had no scratches or blemishes and was spotless inside. The Viva container had a few big scratches and had a fair amount of debris inside. I'm nit-picking as a 400 dollar difference in price makes it easy to overlook. A rattle can of paint and a broom cost way less than 400 bucks last I checked.
Quick and effective
John was an amazing help and stayed in constant communication. Very happy we will be using them again.
Great price
Great price! Great service!
Great service
Great service. Very helpful and knowledgeable, and flexible. Delivery driver was very professional and increadibly skilled.
Superb communication and flexibility.
Great value!
Great value and Mr Evans couldn’t not have been any better with prompt and clear communication!
Very good communication
Great experience
Great experience, quick, easy, and on-time delivery!