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Food, Beverages & Tobacco

Voltage Coffee Supply

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101 reviews

3.9101 reviews
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About Voltage Coffee Supply

Data updated
Website
voltagerestaurantsupply.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Replies to negative
62% (16/26)
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1-800-269-0051[email protected]voltagerestaurantsupply.com

About this business

WELCOMEVoltage Coffee Supply is a premier online retailer of commercial espresso machines, grinders, brewers, water dispense systems, water filtration, parts, and more.Since 2015, we have created relationships with our customers and manufacturers based on trust, commitment to quality, and support. We strive to be the best place to purchase commercial coffee and espresso equipment on the Internet.WE ONLY SELL THE BESTWe’re focused on you. No matter what your coffee equipment needs are, we’ll help you find the right machine. Our 30-day satisfaction guarantee means you can return your machine for a refund. You can breathe easily because we don’t play pricing games. We offer one fair price with free shipping and easy financing options.EXPLORE OUR POPULAR COLLECTIONS:ESPRESSO MACHINES →GRINDERS →BREWERS →PARTS & ACCESSORIES →

Written by the business, not verified by us.

Is Voltage Coffee Supply legit?

Voltage Coffee Supply (voltagerestaurantsupply.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 67% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 62% of negative reviews. Last updated 2026-08-28.

What people say

M
Marcus SeverinUnited States · 1 review · Verified ·

The fact that you want me to download…

The fact that you want me to download an app to track the package I paid for is highly suspicious. You've lost my business going forward. You want to turn your customers into a product to sell to an app company? DO BETTER. Update: the item which was listed as in stock didn't ship after 2 weeks. I received an email stating that it might ship in a week and a half, so I had to cancel. Ordered for same price from another supplier and received our filters within 48 hours. Voltage is a scam.

J
JaclynUnited States · 2 reviews · Verified ·

Shipment date consistently changed

Shipment date consistently changed. Customer service was pretty poor. I understand that there are shipment delays, I just wish the company was more transparent and actually followed up. I ended up canceling my order after waiting months for the product and consistently hearing a new shipment date.

Reply from Voltage Coffee Supply2022-03-31

Thank you for the feedback and our apologies for the experience on this one. We know it is frustrating as we have the same frustrations around the rolling lead times on backordered equipment. All the same, your comments have been noted to help address these issues going forward. Thank you, David

G
Gavin BlackUnited States · 1 review · Verified ·

Ordered a single pour portafilter…

Ordered a single pour portafilter recieved a dual one. Which compared to the original is half the weight and doesn’t quite fit the machine, seems like not a real marrazocco part

Reply from Voltage Coffee Supply2022-03-30

Hi Gavin - thank you for your feedback on this one. Can you email us a picture of what you received to [email protected]? If you did receive the wrong portafilter, we will of course send you a return label and expedite ship you the correct one at no additional cost. Please accept our apologies for the experience! We would greatly appreciate you reconsidering your 1-star review. As a small company, customer feedback is critical to our success and we genuinely care about our customers.

I
Irian WilliamsUnited States · 1 review · Verified ·

Still have not received my filters

Reply from Voltage Coffee Supply2022-03-30

Hi Irian. We share your frustration with the backorders here! We sent out an email on March 11th to let you know it was delayed 3-weeks but luckily it is on the way with an ETA of April 1st! Tracking should be in your inbox. Reach out if there is anything at all we can do to help - thank you!

E
Eric BakerUnited States · 1 review · Verified ·

I ordered an Oscar II almost 2 weeks…

I ordered an Oscar II almost 2 weeks ago and it still has not even shipped. Voltage has been very hard for me contact. I am looking at mid April before my product ships. I guess I should have used Amazon. It appears to me this company is selling machines that it does not have in stock, taking the money up front and leaving you with an extended wait time.

A
AARON CHOUnited States · 1 review · Verified ·

It’s nice delivery and a good experience.

I was frustrated after ordering a item for not receiving any shipping info for a while. But I got it soon after talking with custom support and It was delivered carefully as tracking info. Nice response and quick delivery was impressive enough.

Reply from Voltage Coffee Supply2022-04-19

Thank you for our feedback, Aaron!

B
Brandon Van GroningenUnited States · 1 review · Verified ·

Ordered the product three months ago

Ordered the product three months ago. Was sent an email about the delivery status saying it would arrive at the beginning of the month. Now it's the 22nd of that month and I still haven't received my product. I reached out to customer service to inquire and they were very responsive. It now seems my product will arrive in the next week or two, I guess I will find out.

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