CB World (wearecb.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
I needed help calibrating my CB radio, I called for an appointment but instead Mariah asked me what type of radio it was and what problem it had, she said I didn’t need to go to the shop, she was so helpful, after I explained my issue she sent instructions to my email , I was able to calibrate it myself (yes, I’m one of those who doesn’t know how to) and now my CB is working properly, thank you Mariah.(Freddy)
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Craig Koch · 7 reviews · Experienced 2026-06-15 ·
★★★★★
Excellent customer service!!!!
I changed my mind about an order I placed over the weekend, and I decided that I would e-mail CB World to see about making a change to my order, not really expecting that they would respond in time. Boy, was I wrong! Bright and early Monday morning I heard from Mariah, their customer service manager, and she was more than willing to help and accommodate my changes, and she also arranged to ship 2 antennas I ordered separately into a single shipment to save me on shipping costs. I cannot express how great it is to find a company with real customer service and real people who care! 5 stars plus from me, along with my highest recommendation for anyone looking to purchase anything to buy from them, and support a company that supports their customers in this manner! Thank you Mariah and CB World! You just don’t find great service like this very much any more, what a great find!
What can say everything is perfect. good quality product just like you see on the website shipping it's was fast I will buy again whatever need if they have
Only one thing they should send trucking number when they shipped our product sooo we can see when is gonna be delivery
Reply from CB World2026-05-19
Thank you Mehmedovic - we appreciate the kind words and apologize that you didn't see an email from us for tracking. Although we send emails with order tracking numbers for every order, oftentimes our emails can get lost in a junk/spam folder.
You guys always do awesome with everything. Package was hung up in Seattle for some reason.
But you guys rock on. Have a great week and stay safe 🙏 "aka" Gray Eagle from the pacific northwest.
My order came promptly but radio had issues returned it got replacement it works fantastic I can hear people all over the US from my mobile unit,,, no complaints,
David · 2 reviews · Verified · Experienced 2025-01-20 ·
★★★★★
Excellent products
Excellent products. I purchased an antenna, mount and cable kit. All components were perfect and antenna SWR was 1.5 after adjusting. I highly recommend CB World. I ordered online and picked up at the warehouse. No problems, guys were super friendly and the order was ready!
I still have not received my purchase. It has been too long since I submitted the purchase.
Reply from CB World2025-01-09
Hello Jose, As we had advised earlier, we were prepared to file a claim with USPS on your behalf if your package had not arrived by 12/31/24 as we had mentioned in prior communication. However, it appears that a claim has already been submitted directly by you, which you confirmed via email, this unfortunately prevents us from filing an additional claim on your behalf due to USPS policy. We are more than willing and have been working with you but we're still waiting on your end for the results of the claim.
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PHIL · 1 review · Verified · Experienced 2024-12-22 ·
★★★★★
Cb worked perfectly.
Cb worked perfectly.
Shipment was dropped at street, not anywhere near the house. I'm surprised I even saw it let alone was able to retrieve it.
In the 24 years that I live here I have never gotten a package delivered within 200 ft of this one. Plus no one notified me it was delivered. Just pure luck that I got it. Shipper should be fired
Reply from CB World2025-01-09
Dang, sorry to hear about the package, but glad to hear the radio is perfect. They 100% shouldn't be leaving our product that far away from our customers.