Extremely poor service very poor l had…
Extremely poor service very poor l had to leave my account with funds because they could not change my number.stay away l have had a lot of people complaining
About Bitget Wallet - The Best Bitcoin & Crypto Wallet
Data updated- Website
- web3.bitget.com
- Category
- Money & Insurance
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 31 reviews
- Replies to negative
- 0% (0/22)
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About this business
Bitget Wallet stands as one of the world's leading non-custodial Web3 wallets and decentralized ecosystem platform. With the Bitget Onchain Layer, the wallet is well-poised to develop a burgeoning DeFi ecosystem through co-creation and strategic incubation. Aside from a powerful Swap function, Bitget Wallet also offers multi-chain asset management, smart money insights, a native Launchpad, Inscriptions Center, and an Earning Center. Supporting over 100 major blockchains, 500,000+ tokens, and a wide array of DApps, Bitget Wallet is your top wallet for asset discovery and Web3 exploration.
Written by the business, not verified by us.Is Bitget Wallet - The Best Bitcoin & Crypto Wallet legit?
Bitget Wallet - The Best Bitcoin & Crypto Wallet (web3.bitget.com) has a 3.4 out of 5 rating on OK.one, based on 55 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 38% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently mention that the platform features a clean interface, intuitive design, and smooth navigation, making cross-chain swaps remarkably simple for daily trading. People also appreciate the reliable mobile application, seamless DApp browser, and fast transaction processing times for their digital assets. However, some reviewers were not happy with account restrictions, communication delays, and transaction processing issues. Some people also felt that security concerns significantly compromised their overall trust. Additionally, a few customers noted difficulties when trying to get assistance from customer support.
Auto-generated from all reviews of this business. For reference only.What people say
Bitget Wallet itself is a major thief!
Bitget Wallet itself is a major thief! Last night around 3 AM, I received some funds and stored them in my wallet. Upon waking up in the morning, I discovered that the entire amount had been transferred to another address—a transaction I never authorized. I had both 2FA and Passkey enabled on my account, making unauthorized access from another device is impossible. The most frustrating part is Bitget Wallet's AI-driven response system; there is no easy way to quickly contact the support team. The 'Submit Ticket' button on their support page isn't even working. I also tried contacting Bitget Exchange, but they were unable to help me in any way. Stay away from BitGet Wallet!
I didn't like automated responses for support
I didn't like automated responses from support, I already could have gotten the same answer from AI chatbot. The whole reason I even sent emails to support is to get human replies. Ok, this review is about their Mastercard, for EU. The Good: - Apple Pay Enabled - Same ecosystem with a popular crypto exchange, useful if you trade - Non-custodial, so you control your funds on-chain The Bad: - High 1.7% foreign exchange fee - 5k daily spend limit, quite small for someone who moves money like prop traders, etc - No physical card yet - No virtual bank account offered, when most crypto cards do - No cashback So 1% Topup fee, plus 1.7% fx fee = no likey. Support is pretty bad, and fees structure also not amazing, and no cashback.. I am out.
I’ve been dealing with blocked funds on…
I’ve been dealing with blocked funds on this app for over 4 months now, and the experience has been extremely frustrating. Despite multiple attempts to contact support, I keep receiving the same generic responses with no real updates or resolution. My account functionality has been restricted without any clear explanation, and my money is essentially inaccessible. This lack of transparency and accountability is unacceptable. I expected a reliable service, but instead I’ve encountered delays, poor communication, and what feels like a complete disregard for users. I strongly advise others to be cautious before trusting this platform with their funds.
I strongly advise everyone to stay away…
I strongly advise everyone to stay away from this platform. My funds have been blocked for over 4 months with no valid explanation. Every time I try to withdraw, I either receive no response or vague excuses from support. This is completely unacceptable. A legitimate platform does not freeze users’ funds for months without transparency or resolution. Customer support has been ineffective and unhelpful, and there has been no concrete solution provided despite repeated requests. At this point, I am seriously concerned about the safety of users’ funds. I cannot recommend this service to anyone. Be very careful before depositing your money here.
Bitget wallet has started to record…
Bitget wallet has started to record screen by itself, I have an iPhone and I’m sure I don’t activate it, in addition, to activate it I should turn up to view control panel and tap record screen button. I didn’t 100% sure, I only see how clock indicator has change color red indicating screen recording activated. Incredible…
30,000 drained out my wallet!!!!
THIS EXCHANGE IS THE WORST EXCHANGE IN THE WORLD AND NOONE SHOULD USE IT. I did not connect my wallet to any dodgy sight. I have not stored my phrase on my camera roll and no one knew my seed phrase not even myself! Your moneys not safe with these scammers they steal it. It’s internal fraud and I am currently taking legal action against these low life dirty scammer of an exchange
Bitget Wallet is fast
Bitget Wallet is fast, secure, and super easy to use, making on-chain trading feel smooth even for beginners. Great multi-chain support and clean UIperfect for managing assets and exploring DeFi without hassle.
⭐⭐⭐⭐⭐ A well-built platform that’s clearly evolving
⭐⭐⭐⭐⭐ I’ve used several Wallets over the years, and Bitget wallet is one of the few that genuinely feels like it’s evolving in the right direction. What stands out most for me is how Bitget is bridging crypto and traditional finance in one place. Features like TradFi access with USDT, copy trading, and the expanding product ecosystem make it more than just a “buy and sell” web 3 wallet. The interface is clean, execution is smooth, and I really appreciate the effort they’re putting into product education, community engagement, and security transparency. Customer support has also been responsive whenever I reached out, which is something many platforms still struggle with. Overall, Bitget wallet feels built for both beginners and serious users who want more than dex trading. Looking forward to seeing how the platform continues to grow.❤️💙
Just left my 5⭐ review on Trustpilot
Just left my 5⭐ review on Trustpilot. Great experience so far — smooth and reliable. Keep it up!
I have been trying to withdraw money…
The crypto company I am dealing with is call Bitgetweb3.capital not Bitgetweb3 this was a third party group.
Very godd bravo niece ooo lalsa…
Very godd bravo niece ooo lalsa friendly money good lucky
it world best wallet and exchange i…
it world best wallet and exchange i ever seen in my life best security best service everything 10/10
They have a good interface easy to…
They have a good interface easy to understand the function for the beginner like me !
Simply and complete
Simply and complete, what else we could need? Bitget Wallet!!!
Bitget wallet has an intuitive design…
Bitget wallet has an intuitive design and easy navigation, ideal for beginners and pros and been using it daily for close to two years. It also has top-notch security with MPC wallets and a $300M protection fund: assets are guaranteed safe. Fast, low-fee transactions and multi-chain compatibility,more than 100 supported networks Rewards, airdrops, and earn features: I indeed love the rewards section... good bonuses and mostly AIRDROPS
They have an easy interface to use even…
They have an easy interface to use even for the beginners ! Love their campaign 🙌
The day I bought ethereum directly from…
The day I bought ethereum directly from my local bank it was indeed hassle free and felt so glad. The fees is considerably lower beyond my expectations. The swap features is superb with cheaper network fees. Keep up the pace ✔️
After using this wallet i left to use…
After using this wallet i left to use trust wallet and other because it is smooth and make swaps instantly and hold assests tightly.
Love this bitget wallet it's supper…
Love this bitget wallet it's supper fast and reliable ever since I start using it I got no issues and complaints....i would love to recommend it to my friends and family❤️❤️❤️
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