They ship different products from what…
They ship different products from what they show in their website, of much cheaper quality and very poor. They will not accept returns because the item is personalized....
About Weddingstar
Data updated- Website
- weddingstar.com.au
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 80% (12/15)
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Is Weddingstar legit?
Weddingstar (weddingstar.com.au) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 80% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
This business sells EXPIRED products
This business sells EXPIRED products. I bought 8 disposable cameras for my wedding (silver enchanted hearts). It's only when I went to go get these developed at a reputable camera development shop, did they tell me that 16 EXP films haven't been sold in Australia since 2018. The store clerk said I may have been scammed. I proceeded to develop one film only to find that they're correct - the photos all came out with grey/red haze or haven't come out at all!! What an absolutely scummy thing to do to someone who isn't versed in photography. What you will get is an old disposable camera wrapped in white packaging. Save your money and buy elsewhere.
Faulty items
I purchased 2 frames, one was broken when I received it so I had a replacement one sent and again it was broken when I received it. They said I have to return it to get my money back even though they could see it's chipped from the photo I sent but couldn't do the decent thing of just refunding me. The product quality is terrible, do not purchase from this website.
Personalised wooden wedding guest book
I purchased the personalised wedding guest book from Weddingstar and my partner and I couldn’t be more happier. Absolutely love that design, quality and workmanship. It’s so beautiful and delicate. I’m in love. Thank you so much. Can’t wait to have our guests sign it.
Personalised wine tumblers…
Personalised wine tumblers arrived exactly as illustrated when placing order. Arrived in perfect condition 3 days early. Very happy with whole experience and would highly recommend
I bought 12 disposable cameras and only…
I bought 12 disposable cameras and only 4 of them did work as they should. I got only black photos of the other 8 cameras
Reply from Weddingstar2022-05-19
Recommendations When Using Disposable Cameras: Disposable cameras are a fun essential addition to a wedding day, however they are not recommended as the main method of capturing images at your special event. The inexperience of the camera operator can greatly affect the resulting images, as can factors including lighting conditions, weather, distance, etc. Know in advance that disposable cameras are mostly just for fun. The seller does not bear responsibility for the quality or quantity of resulting images.
Really poor experience
Really poor experience.
Reply from Weddingstar2022-03-09
We are sorry that you experienced issues with shipping. Unfortunately once a package has left our warehouse we do not have control over FedEx. Please reach out to our customer service team if you require more assistance.
Excellent quality masks and comfortable.
NEVER USE THIS COMPANY!!!!
NEVER USE THIS COMPANY!!!!! I HAVE NOT RECIEVED NY GOODS OR A REFUND!!! THEY ARE A SCAM! NO REPLY TO MY EMAIL EITHER!!!!!! WOULD SOMEONE FROM WEDDINGSTAR CONTACT ME?!!
Reply from Weddingstar2022-01-06
Hi Courtney, I have personally forwarded this on to our Customer Service team to review today. Can you please confirm what email you are reaching out from?
Great masks
Great masks, lots of variety & arrived in stated timeframe. Definitely recommend.
WARNING!!!
WARNING!!!! DO NOT USE THIS SITE. Never leave feedback and felt compelled this time round to save others the issues. I ordered my personalised gifts, paid for express post AND insurance on the order and in the end it didn't show up, nor did anyone notify me. Weddingstar had no idea what had happened to my package - I had to ring Fedex myself to find out! Fedex told me that the package is missing!!??!! In the end I I was out of pocket and I needed to purchase something else and all they did was offer a refund. The ABSOLUTE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED FROM A COMPANY, THEY ARE NOT WORTH YOUR TIME NOR YOUR MONEY. apologies but this is the truth.
Reply from Weddingstar2021-12-30
Hi Naomi, very sorry about your experience and your package. I have received word from customer service that your package unfortunately did not clear customs. We have processed a refund for you and hope that going forward we can provide a better experience for you. Very sorry again.
Fast delivery and the masks are are…
Fast delivery and the masks are are good fit
The goods were great
The goods were great. Delivery was on time and kept us updated along the way.
Good service and products
Great value for money
Great value for money. Quick postage.
Perfect
Perfect, exactly like sample image
Beautiful product
Beautiful product, fast easy transaction with super fast shipping. Highly recommend.
Personalised wine box
I ordered a personalised wine box for my daughter and son-in-law to display a bottle of wine. Delivery was quite quick and the product looked amazing. Great quality. My daughter and son-in-law loved it!
Good product
Good product. Delivered in a timely manner.
Cute Christmas bonbonnière
Very happy with turnaround and the products. They’re perfect for what I want them for and the little card although meant to be for a wedding was perfect for a Christmas bonbonnière. The little wreath picture with personalized writing worked out well.