Plants are good
Plants are good, but customer service is terrible. Miscalculated the invoice, overcharged me, demanded extra money from my son, and ignored all WhatsApp messages about the refund. Unprofessional
About Well Potted Plants
Data updated- Website
- wellpottedplantsae.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 60 reviews
- Replies to negative
- 0% (0/56)
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Is Well Potted Plants legit?
Well Potted Plants (wellpottedplantsae.com) has a 1.2 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 93% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
I wish I had reviewed company before…
I wish I had reviewed company before ordering. No plants delivered, no one answers contact number for 4 days, no customer service.
Horrible experience
Horrible experience. False delivery timing and information. From next day delivery we reached a week and no delivery made plus asking for extra delivery charges of aed200- even though they advertise as free across the UAE. Customer service is by far the worst. They just lie that “they re coming” and barely answer once a day. Still no plants, no refund, no answer. Do not recommend at all.
Complete scam
Complete scam. Ordered plants, they never delivered them and now the phone number doesn’t work. DO NOT ORDER
Very disappointed with this plant shop
Very disappointed with this plant shop. I purchased a large Areca plant for around 500 AED, expecting good quality and proper customer support. Unfortunately, within a couple of weeks the plant started dying. I contacted them multiple times on WhatsApp, but the response was extremely poor and unhelpful. They clearly do not care about their customers once the sale is done. For such expensive plants, I expected professionalism, guidance, and at least some accountability. Instead, they sell old or unhealthy plants that start deteriorating shortly after delivery. Completely unacceptable experience and definitely not worth the money.
Worst Customer Service
Extremely disappointing experience. I attempted to do business with this company to purchase plants and from the very beginning the communication was unprofessional and negligent. I dealt directly with MAYA, who claims to be the manager, and the level of customer service was far below average. Calls and messages were rarely returned, follow-up was almost nonexistent, and I was left waiting for an invoice just to pay a deposit. What made the experience even more frustrating was being asked to place a deposit on plants I had not even seen yet. I simply requested photos or confirmation of the plants before having them sent to my home to avoid wasting anyone’s time, which is a completely reasonable request. Instead of receiving professionalism or transparency, I received no reply to my messages. I would absolutely not recommend this business to anyone. Very frustrating and unprofessional experience overall. Especially with their so called manager Maya.
Well packed of plant there is no…
Well packed of plant there is no damage. Thank you
I wish I could have read the Reviews…
I wish I could have read the Reviews before ordering. Ordered 3 plants and got almost died plants. Dont waste your Money on this scammers.
They're scammers - false advertising, fake reviews and no return or refund
Absolutely terrible experience with them. The plant delivered looked nothing like the photos online — honestly a complete misrepresentation. I paid over AED 525 and received something completely different from what was advertised. What’s even worse is the customer service. Multiple calls, multiple messages, and nobody responds. They then blocked me on WhatsApp because I was following up there and started cutting my calls. I tried from my other phone and they answered and when they found out it was related to a return / refund. They just hung up on me and blocked the other number too. Once they have your money, good luck trying to return anything or get support. Avoid unless you’re willing to risk being stuck with an overpriced product and zero after-sales service.
Threw a dead tree at my doorstep and left!
If there was 0 stars i would give it. I ordered 2 trees, they were supposed to deliver yesterday, they didnt. Today morning at 7am when we opened the door, we saw that they had threw the trees infront of the door. They didnt knock or contact us, dont even know if they threw them late night. One of the trees is DEAD!! I sent them photos and tried to contact them, but they hung up in my face and when I tried to call them again they kept closing the line. I filed a complaint in consumer complaints. I feel that I was scammed and submitted to fraud. They refused to replace the dead tree and behaved in a horrible and unprofessional way!
Not serious at all
Not serious at all, never buy from them
Complete scam
Complete scam, they take your money and do not deliver. I’ve been waiting for my plant for one month. They don’t answer any correspondence, phone calls, texts. They take your money and total silence
Very bad experience with this company…
Very bad experience with this company in terms of communication and delivery. When you call them no one is answering, they might answer one call in 500 calls a day. The website says when you place the order that you will receive it the next day. That’s also not true I made my order on 06/05 we r 09/05 and the delivery came only today and guess what? it’s incomplete and totally wrong. I asked them to make it happen the same day and they said they can’t because they have another important order in downtown to fulfill. As if my order is for free. Completely disappointed and since that day they never answer my calls they keep hanging the line, and not even to my messages through WhatsApp. Stay away from this website and never order again. My money is gone 1000aed and this entity needs to stop.
I ordered 5 plants and they delivered…
I ordered 5 plants and they delivered 4. The driver said don't worry we will deliver it next day. Nothing. I tried reaching out via WA but the customer service is shocking. It's impossible to get in touch with them, they just flat out ignore all messages. I finally reached them via phone after multiple attempts, the person was rude and not helpful at all. NOT RECOMMENDED
They promise a delivery and they dont…
They promise a delivery and they dont do it 🤦♀️impossible to buy plants with this company
DO NOT BUY FROM THEM!!! Bad quality and the worst customer service
DO NOT BUY FROM THEM. Bad quality and the worst customer service!!!! I had an extremely disappointing experience with this online plant store. Before purchasing, I was assured that they had a return policy, which was one of the reasons I proceeded with the order. After the plant was delivered, I requested a return, but the return was not arranged and the issue was not resolved despite my follow-up they have been ignoring me completely.
BUY TO A LEGIT SHOP
⚠️ WARNING – DO NOT BUY FROM THIS WEBSITE Never buy from this website. Please check and purchase only from a legit plant shop. They took our money but never delivered the order. When we followed up for the status, they stopped responding. Even after sending proof of the plants, their replies were very slow and they seemed unaware of our order details. They also tried to mislead us by saying a delivery rider was on the way, then suddenly cancelled the delivery from their side and sent a screenshot with a different/incorrect time. This experience is unprofessional and unreliable. Be careful and avoid ordering from them.
Thank you for sending healthy and green…
Thank you for sending healthy and green plant.ill order more next month.
Such a good tree I received…
Such a good tree I received yesterday.thanks
Extremely disappointed
Extremely disappointed. The plant I received is not as advertised; it arrived with multiple torn leaves, holes, and unsightly brown spots. It looks nothing like the healthy plant shown in their photos. To make matters worse, the seller has completely ghosted me after I sent the evidence. Save yourself the trouble and buy elsewhere.