WH Candy

Quick and easy

Item was Out of Stock

Placed order for a Christmas Ornament, received notification days later that they were out of stock.. It's 2023/2024, there's no reason your inventory shouldn't be tracked in a way that you are not letting customers check out products that are not available. Yes, the return of my money was good, but I ordered 10 days before Christmas knowing it would arrive on time. The delay between ordering and finding out that the product was out of stock was enough time that I couldn't find a replacement to arrive before Christmas.

Terrible customer service

I purchased chocolate bars and two days later they were 50% off and when I called customer service for a price adjustment they told me they don’t adjust prices and there was nothing they could do. I couldn’t cancel my order and reorder at the new price either. I said I had to order more items I would even be ok with a credit so I could order new items. I was also told no. You have now lost a long time customer.

Wrapped in happiness

The wrappers turned out great, exactly what we wanted. Super fast turn around time as well!

10 years of service never disappointed

i’ve been using your company for 10 years every time when I order I’m never disappointed. Thank you for being so precise on time and helpful.

Empty handed

Placed order nearly two weeks ago and package has not been delivered. No tracking information is available. Very disappointed.

We ordered the personalized candy bars

We ordered the personalized candy bars. The shipping was fast and all arrived in perfect shape. They will make a festive addition to our holiday. I will definitely order from this company again!

good deaL ON SERVICE AND QUALITY OF…

good deaL ON SERVICE AND QUALITY OF CANDY PRICE DID CLIMB A BIT

Exactly what I wanted

The party favor turned out exactly as I envisioned and I was very pleased. The only challenge was designing the tag to get the text to appear how I wanted. I’d highly recommend. I used them for a surprise 70th birthday attended by guests ranging from ages 30-80.

Great product

Great product, easy to use website, shipped in a timely fashion.

Loved my new Grandson’s announcements..

nice choice of products

nice choice of products easy to order quick delivery

Promises after ordering

Received an offer of $5 off after purchase was made, therfore it was not applied to my order.

My order was cancelled since the item…

My order was cancelled since the item was no longer available.

Terrible Experience and Service

WH failed to process my order. It wasn't until 2 weeks later when I had to call to inquire about the status of my order that the customer service representative said - Oh, it was never processed. I needed the order delivered ASAP for a meeting (which was why I placed the order when I did). She also gave me an incredibly hard time about expediting the order and shipping knowing the company's mistake to ensure on time delivery. She was rude, unapologetic and mean. The package has STILL not been delivered almost 1 month later.

Satisfied customer

quick, accurate service, and quality product

Order delivered on time

Order delivered on time. Great gift for our club luncheon.

Malou GuerreroUnited States · 3 reviews · Verified · Experienced 2023-11-16 · Posted 2023-12-05

Highly recommended for party favor needs

WH Candy was eager to work with me when the chocolate I ordered was delayed, giving me the same price for one that was available though more expensive. In the end I still got my original order and had expedited shipping for free to make up for the delay. The product (90th birthday party favor) is absolutely what I expected -- the print is crisp and very attractive! I highly recommend WH Candy for your party favor / souvenir needs. The company has great service and really wants return customers.

We had to cancel our order due to the…

We had to cancel our order due to the delays that we were informed of. When we called the company to see what our options were they only would offer something that would cost more and even though the delay fell on them they wouldn't offer a substitute at the same price point. There wasn't any information at the time of purchase that indicated that they were having any type of delays so we ordered in good faith. Disappointed we had to cancel.

Awesome Candy Bar Wrappers

The candy bar wrappers were SO awesome and the hit of the party!! Thank you for your fast and wonderful service - everyone loved them!!