WhereiPark (whereipark.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
This company made finding parking with my requirements a breeze. As customer service is hard to come by these days. My experience was quite refreshing. I spoke with Abigail and she resolved my request easily. I will totally recommend using WhereIpark to others to simplify your needs.
Reply from WhereiPark2026-05-26
Thank you for your thoughtful review. We’re pleased to hear that your experience was convenient and easy, and that Abigail was able to assist you in resolving your request smoothly. Providing reliable customer service and helping simplify the parking process are important to us. We appreciate your recommendation and thank you for choosing WhereiPark.
H
Howard · 1 review · Experienced 2026-05-14 ·
★★★★★
I'm a new customer and inquired about a…
I'm a new customer and inquired about a few uncertain details. The company spokesperson, Mitzki was very helpful and repeatedly emailed to make sure my concerns were answered. Very good customer service.
Reply from WhereiPark2026-05-20
Thank you for your kind words and for choosing us. We’re glad to hear that Mitzki was able to assist you and address your concerns clearly and promptly. Providing helpful and reliable customer service is very important to us, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future.
N
Nhu Ha · 1 review · Experienced 2026-04-27 ·
★★★★★
This is my first time making a…
This is my first time making a reservation with WIP. Abigail was very helpful and answered all questions I needed help with. The entire process was very smooth and simple!!
Reply from WhereiPark2026-04-28
Thank you for your kind review! We’re so glad to hear that your first reservation with WIP went smoothly. Abigail will be delighted to know she was able to assist you and make the process simple and stress-free.
We truly appreciate your feedback and look forward to helping you again in the future!
N
Nadia · 1 review · Experienced 2026-04-26 ·
★★★★★
The business was always super…
The business was always super responsive and I was able to get all questions answered quickly. Never had a parking issue and the price was reasonable.
Reply from WhereiPark2026-04-27
Thank you for your kind feedback. We’re glad you found our team responsive and that everything from your questions to parking and pricing met your expectations. We appreciate your support and hope to see you again soon.
The entire team was incredibly supportive and on time to respond to all inquiries. Shoutout to Mitzki for her amazing customer support.
Great team to deal with.
Best!
Reply from WhereiPark2026-04-27
Thank you for the wonderful feedback. We’re so glad you had a great experience with our team. We’ll be sure to pass your kind words on to Mitzki. We truly appreciate your support.
J
Jason Huckins · 1 review · Experienced 2026-04-14 ·
★★★★★
I was going through ending my parking…
I was going through ending my parking contract with Where I Park and Carmen helped me every step of the way. She was very responsive and got everything I needed taken care of. I would definitely use WIP again if I need long term parking.
Reply from WhereiPark2026-04-15
Thank you for sharing your experience. We're glad to hear that Carmen was able to support you throughout the process and ensure everything was handled smoothly. We appreciate your kind words and would be happy to assist you again if you need long-term parking in the future.
S
Stephen Burnie · 1 review · Experienced 2026-04-13 ·
★★★★★
I've been using WhereiPark since 2018
I've been using WhereiPark for the same parking spot since 2018 and have been very happy with it. There was a period a few years ago during which my spot became unavailable for a couple of weeks due to construction. WhereiPark discounted the cost of my replacement parking during this period without any issues. I am moving to a different location and have just had to cancel my parking spot. Abigail was very helpful and prompt with cancelling my subscription without any hassles. I would recommend this service.
Reply from WhereiPark2026-04-14
Thank you for being a long-time customer since 2018 and for sharing your experience. We’re glad to hear that you’ve been happy with your parking arrangement and that our team was able to support you during the temporary disruption. We also appreciate your kind words about Abigail and her assistance with your cancellation. Wishing you all the best in your new location.
Marie was very helpful and attentive to my needs! It's a great site!
Reply from WhereiPark2026-04-09
Thank you for your kind words. We're glad to hear Marie was able to assist you and meet your needs. We appreciate your feedback.
S
Sana · 1 review · Experienced 2026-04-07 ·
★★★★★
Mitzki from WhereIPark was incredibly…
Mitzki from WhereIPark was incredibly helpful with my parking extension. She responded quickly, paid great attention to detail, and made the entire process smooth and stress-free. What really stood out was her willingness to go above and beyond by applying a promo code to my extension, even though it wasn’t typically offered in that situation. Truly excellent customer service—I really appreciate the extra effort!
Reply from WhereiPark2026-04-09
Thank you for your detailed feedback. We're glad to hear Mitzki was able to assist you with your parking extension and make the process smooth and stress-free. We appreciate you highlighting her attention to detail and willingness to go the extra mile. Your support means a lot to us.
Mitzki was beyond helpful. They followed up after I use the site to get on a waiting list. Since then. Mitzki has been answering my questions promptly and professionally.
I really appreciate their help.
Reply from WhereiPark2026-04-09
Thank you for your thoughtful feedback. We're glad to hear Mitzki was able to support you throughout the process and provide timely, professional assistance. We appreciate your kind words.
C
CD · 1 review · Experienced 2026-03-31 ·
★★★★★
Quite possibly the worst company…
Quite possibly the worst company ("WhereiPark" "Where I Park" "WhereIPark") I've ever booked a parking space through. All of my payments were made on the exact posting time. My vehicle was towed due to neglected communication. What a great start to your day!
You would think that would be the first issue, wrong!!
Fast forward to another point in time when "WhereiPark" ("WhereiPark" "Where I Park" "WhereIPark") did not communicate with my parking garage and sent me an email saying my contract was cancelled. In shock, I responded and due to my response and without any reply, WhereiPark ("WhereiPark" "Where I Park" "WhereIPark") activated my parking status. No issues with payment.
Speaking of payment/charges, get ready for increases without notification here!
All in all, WhereiPark ("WhereiPark" "Where I Park" "WhereIPark") is a terrible service.
NO COMMINICATION
NO DUE PROCESS
NO PROPER CUSTOMER SERVICE
If I could, I would rate this company at a 0. Giving them 1 star is a stretch.
Reply from WhereiPark2026-04-01
We’re sorry to hear about your experience and understand your frustration. We will be reaching out directly to gather more details and review what happened.
Based on our records, we did not receive a response to the termination email we sent, and we were not made aware of the towing incident. Regarding the rate change, an email was sent offering the option to opt out of the SpacerShield add-on, and since we did not receive a response, it was applied.
We’d really appreciate the opportunity to make this right and will be in touch shortly.
C
Carlos · 1 review · Experienced 2026-01-14 ·
★★★★★
Great customer service
Reply from WhereiPark2026-03-20
Thank you for your feedback. We’re glad you had a great experience with our customer service and appreciate you taking the time to share it.
T
Tanya Law · 1 review · Experienced 2026-03-06 ·
★★★★★
I had a fantastic experience with Abigail
I had a fantastic experience with the Abigail while canceling my parking. I was prepared for a long process, but Abigail went above and beyond by waiving the standard 30-day notice period and stopping my billing immediately. Abigail was also incredibly responsive to my emails and kept me informed every step of the way, which was a huge relief. It’s rare to find service this quick and accommodating—thank you for making this so easy!
Reply from WhereiPark2026-03-09
Thank you for sharing your experience. We’re glad Abigail was able to assist you promptly and make the cancellation process smooth while keeping you informed throughout.
We appreciate your feedback and your kind words.
-The WhereiPark Team
T
Ty kehat · 1 review · Experienced 2026-03-02 ·
★★★★★
Excellent service
Whaere I park have excellent, timely and supportive customer service.
I was truly impressed by the professionalism and assistance, most especially from Marie who helped me cancel my parking spot when I no longer needed it.
The service itself is also easy to use and straightforward.
Reply from WhereiPark2026-03-04
Thank you for your kind feedback. We’re glad to hear you found our service easy and straightforward, and that Marie was able to assist you professionally with your cancellation. We truly appreciate you choosing WhereiPark.
H
Harrison · 1 review · Experienced 2026-02-18 ·
★★★★★
Great service
Mitzki assisted me with setting up my parking rental and was very helpful with my specific needs.
Reply from WhereiPark2026-02-19
Thank you for your feedback. We’re pleased to hear that Mitzki was able to assist you effectively with setting up your parking rental.
We appreciate you taking the time to share your experience.
E
Erik · 1 review · Experienced 2026-02-17 ·
★★★★★
Exceptional Service
Carmen greeted me on my visit to pick-up my fob, and instead of just giving it to me, she walked me outside to the garage entry to ensure that I knew exactly where to go, and also to be certain that the device worked properly.
Carmen also assisted in arranging for me at the very last minute, to move up my start date by one day.
Thanks also to Claudia for quickly approving my last minute start date request, and for also quickly approving an earlier date change. Sorry for having been so needy!
Reply from WhereiPark2026-02-19
Thank you for your kind feedback. We’re glad Carmen was able to assist you thoroughly, and we appreciate your recognition of Claudia’s help with your date changes.
We’re always happy to help and truly value your feedback.
P
P R · 1 review · Experienced 2026-02-12 ·
★★★★★
Excellent resolution
Carmen Cadilo provided me excellent customer service, correcting an error that was on my part and refunding a subsequent monthly charge days after it appeared. I thought there'd be an issue or a battle, but it was seamless and pleasant. I'd absolutely use Where I park again, mostly based off of Carmen's ability to handle my issue quickly and pleasantly. Super great service!
Reply from WhereiPark2026-02-13
Thank you for your kind review.
We’re pleased to hear that Carmen was able to resolve the issue quickly and provide a seamless experience. We’ll be sure to share your feedback with her.
We appreciate your support and look forward to assisting you again in the future.
S
Soham · 2 reviews · Experienced 2026-02-13 ·
★★★★★
Mitzki was super helpful and was able…
Mitzki was super helpful and was able to quickly resolve the issue. Good service. Their customer service over email though takes far too long to reply, chat with a live agent.
Reply from WhereiPark2026-02-13
Thank you for your feedback.
We’re pleased to hear that Mitzki was able to resolve your issue promptly. We also appreciate your comments regarding our email response times and will take this into consideration as we continue working to improve our customer service experience.
f
farrah wong · 1 review · Experienced 2026-02-11 ·
★★★★★
Mitzki was friendly and super helpful
Mitzki was friendly and super helpful. Easy and fast customer service!
Reply from WhereiPark2026-02-12
Thank you so much for your kind words! We’re happy to hear that Mitzki was friendly and helpful. We truly appreciate your support and look forward to assisting you again in the future.
J
Jed Jackson · 1 review · Experienced 2026-01-28 ·
★★★★★
Great Service!
I always find the staff at WhereiPark to be helpful and knowledgable. I was especially appreciative of the level of care that I received from Abigail and Mitzki. They provide rapid response time and answers to all my questions.
Reply from WhereiPark2026-01-28
Thank you for your positive review. We’re pleased to hear you had a great experience and that Abigail and Mitzki provided helpful and timely support. We appreciate you taking the time to share your feedback.
- The WhereiPark Team
