White Glove Relocation Group (whitegloverelocation.com) has a 3.9 out of 5 rating on OK.one, based on 19 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 74% rate it 4 stars or higher while 26% give 1 star; The business has replied to 40% of negative reviews. Last updated 2026-08-10.
First and foremost my name is elgie Lesley I must say my experience with my coordinator Miss Yvonne has been amazing she's very polite honest straightforward And professional and the aid she assigned to me assist me 100% makes it's so much better for me
We used White Glove Relocation Group to move for an interstate move in November. The carrier they assigned us to lost the tv, an antique ladder and a medium size Home Depot box (1 of 11) of goods. Calls to White Glove and the carrier have had accomplished nothing. We are told they are trying to locate these items. In December they actually told me they located the tv and the ladder. They don’t know when they will ship them to us, this conversation was on 12/5/22. They then stopped taking my calls which now go straight to voice mail. This is true of both White Glove and the carrier they engaged AMB Moving and Storage of Garfield, NJ.. I do not recommend either company. When I said I would refer my claim to an attorney the response was “Go ahead lady do what you want”.
Horrible broker company! Poor communication. Items that made it to us were broken and damaged the rest were stolen/lost. Estimate for move was 5k and somehow we ended up paying 11k. Very untrustworthy, scam of a company.
Total scam! Buyers beware. They will lure you with a low moving cost so you can put down a deposit. Then after 48 hours they will do a second "inventory" which will be more thorough to somehow justify the price increase. Then you are stuck because they will say you can't get your deposit back... somehow they feel entitled to keep your deposit even if a service is not provided. So after increasing the price they don't think its justifiable to adjust the clock on the 48 hour cancelation... coincident??? No, just a bait and switch scam.
My family and I did two moves at once from Oregon. I moved from Portland Oregon here to Florida and the rest of my family moved to Philadelphia. We are both still waiting for our items to be delivered but so far so good. Bre was pretty detailed with everything in so we only had a couple of hiccups which I expected but at least whenever I called the answer my phone call and give us updates. White Glove Relocation Group has done a great job so far and I hope they keep it up until we delivered. If you’re going to use their service ask for Brad, he was great.
Thank you for choosing to use our services. Please refer us to your friends and family using your phone number associated with your account. White Glove Relocaiton Group
I used White Glove Relocation Group for a local move from Port St. Lucie Florida to West Palm Beach Florida. I have a lot of artwork and Expensive products along with my furniture and so I was very happy with the job that the company they hired did for me.
Being that your move was local it was rather a smooth transport unlike long distance moves that has more moving parts. Nonetheless, we are happy that our hired movers did right by you and your artwork. Thank you for choosing White Glove Relocation Group and please refer us to your friends and family for them to receive a discount.
My family and I moved from Dallas, TX to Hoboken, NJ and White Glove Relocation Group got us a moved. It was definitely better than I expected, especially considering that I have family members that do local moves, but they did an amazing job and are extremely professional. I have absolutely no complaints and I will definitely pass their information off to anyone looking for a moving company to move to a different state.
Thank you for choosing White Glove Relocation Group. Please refer us to your friends and family and have them use your phone number as a reference to receive a discount.
Took my deposit told me I had 24 hours to cancel. I had not been told of a 5 day non refund window. This was the excuse for not refunding me when I canceled within my window. I have no trust for moving brokers, they didn't have a vehicle truck nor had they confirmed a pick up day or time. I was overdue so kept calling til I found a local trusted company and confirmed a time. They charged me a deposit of $900+ yet I was charged $1,006. I never recieved a call offering to discuss my changing needs. Very deceptive business practice.
We apologize the predicament you believed that you were in. Call our customer service and go over the details. Hopefully there can be a resolution.
AMAZING SERVICE! White Glove helped me with my move from Miami Fl to North Carolina and took care of everything! Brian was amazing and made sure I had everything I needed throughout this journey! THANK YOU BRIAN!!
Even though it was a long-distance to move, it was fairly simple and so we are glad we were able to take care of you. Thank you for choosing White Glove Relocation Group. Please refer us to your friends and family and have them use your phone number as a reference to receive a discount.
Very professional team! Clean, fast, and ready to work! Made my move from NY, to FL a breeze! Thanks again!
Thank you for choosing White Glove Relocation Group. Handling long-distance moves doesn’t always go well so we appreciate it when it does. Please refer us to your friends and family and have them use your phone number as a reference to receive a discount.
Hello! i wanted to leave a review because if it wasntfor Brian and the team i wouldnt have been able to move from NY to MIAMI so smoothly! Brian was so professional and truly did a wonderful job not making it stressful on me! nothing was damaged during the move and i was so grateful to have chosen this company. when i move again i'll definitely be using brian and his team :)
Thank you for choosing White Glove Relocation Group. Please refer us to your friends and family and have them use your phone number as a reference to receive a discount.
I got top notch service from them. Charlie from White Glove Relocation has organized all the things, made it very easy for me and he has provided me quotation in just 1 hour after the call. Quick, reliable and efficient transport company. Thank you!!
This Edgar Cuebas Mr. Thomas I made a contract with you and you guarantee everything's gonna go to bee perfect and smooth and it will be no extra charge I gave you all the measurement of my stuff the table the couch and everything and I told you. The diner table for 6th chair The company came pick up my stuff it call East West moving company that charged me extra money for the table and couch. The bill was $114.24 i enden pay 1856.52 that morewhat i supost pay. The next step i am callind the DOT and The BBB AND REPORT you guys everyv was Recording.This supposed to be here today 11/6/2021 and I haven't heard from nobody yet what company of professional you running If you have the courage to sell me a product you should have a coverage to talk to me when it's a problem. I recommend you guys please do not use this company they are not a moving company they aren't broker If you get this company they're gonna show up aren't you to work different name company Do not make the mistake I did thank you
Hey Edgar, I do apologize for what has happened and I will make sure that we contact you to get as much information from you so you can rectify the situation. I have already sent you two emails so we can see what we can do to resolve this.
Fast shipping easy install so far works perfectly!! Highly recommended shipping service!!
They have made my move very easy. They are honest and professional guys. Loved their service because they are punctual. Best transport company in Florida.
I’m so glad I chose White Glove Relocation Group to move me. Charlie is the star of that company. I didn’t know at first that they were a broker but she explained the process and was comforting because I get anxious and was about to cancel. I know I was annoying but she either always answered for me or returned my call which was assuring. There was an increase in price that was unexpected which was the only thing that I was stressed about but again Charlie got the movers to work with me and I did take additional items but the entire move went great. I would definitely recommend them. Just know that there are a broker.
Great company. Fair price and a good service. Property was delivered in a reasonable time period. Can’t complain.
Great company. Fair price and a good service. Property was delivered in a reasonable time period. Can’t complain.
Great price,efficient and very punctual with they’re work and work ethic. I Definitely recommend them if you want the job done right!
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