WindowRama

Good product. Disappointing installation

The doors are well constructed. I had to give it only 3 stars because the installation was rushed at the end. The person who came to check if everything was ok came too early, not giving me a chance to do a thorough inspection. There was a great deal of dust left behind, they did not put the furniture back, and the door squeaks. I had to move everything back and clean all the floors and I am not in the best of health. I have used Windowrama before and was never disappointed. I think the early appearance of the inspector rushed the installers.

The job was ell coordinated and the…

The job was ell coordinated and the workmanship was very good.

Very professional and responsive

Windowrama installed new windows perfectly. The installers did a great job. Office staff helped me work with the HOA regarding approval and other concerns. Everyone was very pleasant and helpful.

The windows were fine but installers not so much

The windows were fine, the installers had to be watched every step of the way. They tried to use old broken trim on the outside, the inside window frame needed 5" trim and they installed 3" trim which would have necessitated a complete spackle job to the exposed unfinished sheetrock, then the sill was cut with a jagged edge. At that point I called Patrick to come over. He resolved it but it should have not had to come to that. The owner of the sub-contract company didn't show up once during the install.

Everything from the salesman to the…

Everything from the salesman to the delivery and the installation of the window was very smooth and looks great

Best team!

Everyone from the salesman to the installer were great - very professional and friendly. Easy to work with. Replacement widows are so much better than my old ones!

Overall, a terrific experience

Overall, a wonderful experience. Salesperson was upfront and honest from the start. Unlike the big conglomerates that give you one price at the beginning of the visit and when you show shock on your face, they suddenly are able to reduce the estimate by $2k! Ridiculous. Just give me your best price up front which Windowrama did. The 2 gentlemen who installed the window/door did a wonderful job with it all. They are clearly experienced and were considerate and professional.

Everyone and everything was great

Everyone and everything was great. From our salesman, Joe, to the email/text updates to our wonderful installer Chris. We are so satisfied we’re planning to order more windows soon. Thank you

Everything was done exceptionally

Love our window!

From our initial consultation with Joe, to the day of installation with Chris, we could not be more happy with this entire process. Everything was thoroughly explained to us and everyone was so helpful and kind. We were nervous about having a new 12ft x 5 ft window installed in our older home, but everything was seamless. We are absolutely in love with our new window, the look and quality are amazing.

Everyone did as they said they would do…

Everyone did as they said they would do . Quality of workmanship was great. The reps came by during and after job to confirm all was good.

Everyone at Window Rama was wonderful

Everyone at Window Rama was wonderful. Sean, the salesman was very knowledgeable. He explained everything about the windows, explained all the features and colors and helped us make good choices. The delivery men were on time and careful when moving the windows from the truck to the garage. Chris came to measure the windows and he did that perfectly. Juan, Joe and another man, sorry I didn't get his name, were punctual, quick and very neat. Did a great cleanup. Patrick came to check the installation ,inspected all the windows and answered all questions. Excellent company to work with.

I had a sales man come to my house in…

I had a sales man come to my house in January to talk about replacing my door. I told him we want the door to be set up exactly like the one we currently had. After he looked through his computer he showed us a door, handles and lock and told us this is exactly like what you have. We decided to go through with buying the door because of what the sales man told us. A few days later the sales man called me and told me he had to change the type of screen because they no longer had the one he showed us. When the installer came out to look out the door he had to change several things that the sales man wrote up. After waiting for 3 months the door was finally put in. The door itself was nice and the person who put the door in did a great job. However the Handel did not match up with what we wanted. I called the installers supervisor and he was extremely rude. He said we signed a contract we have to deal with what we have. He was rude and is the main reason why I am giving 2 stars. Although I did sign a contact I was told by the sales man that the hardware i picked out was the same hardware that was on my original door. The reason why I went to windowramma was because I wanted something specific and was willing to pay more money to get what I wanted. For the installers supervisor to be so rude I will never use windowramma again. I was able to speak with the salesman's supervisor and at first he told me the same thing that the supervisor of the installer did. I signed a contract and I have to deal with it. After I went over all the mistakes his salesman made he finally agreed to add the manual deadbolt I was looking for.

Professional sales and installation…

Professional sales and installation staff. On time with delivery and install. Explained everything well.

Communication was topnotch.

Communication was topnotch. Window manufacturing and installation were on schedule. Windows and installation were as discussed. Only slight negative, installers left dust and fragment remnants inside.

Fair price for an outstanding product

Fair price for an outstanding product. Clean and neat install.

Very professional on time,clean…

Very professional on time,clean respectful, kind,very detailed. I would strongly recommend that if you are looking to update Your home use this company. I have taken photos and shared this professional job that was done at my home. Thank you Windowrama Sherie.

Very easy process from start to finish

Very easy process from start to finish. Very responsive to all questions and concerns. Everything was installed exactly as it was supposed to be.

The two guys that came did a great job…

The two guys that came did a great job and were very polite and respectful

Job Well Done.

Professional way they approached the work. Team size to get it done in one day. Protection and cleanup applied. Care shown to my home. Communication during the installation and prior.