Wine of the Month Club

I have been ordering from WOMC for…

I have been ordering from WOMC for almost 10 years. In the recent past, the quality of service has deteriorated. I have not received my last two orders and have called and tried online chat with no response!!!

My Mom seems to love 💕 this gift and it…

My Mom seems to love 💕 this gift and it lasts all year.

I have reached out to the company at…

I have reached out to the company at least 10 times to change my address and have gotten no response. Phone lines haven’t even worked. Nobody responds to my online inquiries. I am so appalled at the lack of customer service I would do any other company for a wine delivery other than this one. I’ve used multiple others and had FAR better experiences. I haven’t received my boxes in two months.

My order just sat there with no attention to processing it

On 5/31 I ordered wine for a 6/19 surprise birthday gift. After 13 days, I received no notice of a shipment and my credit card showed no charge. On 6/13 I contacted customer service asking if the order had shipped. On 6/14 I received a call saying the order had not shipped because they were "in transition" (whatever that means) and it probably would ship some time next week. I did see, however, that my credit card was charged on 6/13, the same day I called customer service. Seems to me that my 5/31 order just sat there until I made the inquiry. So much for the surprise 6/19 birthday gift! (Just to be fair, I have had very good service on all my prior orders)

Horrible customer service ZERO STARS

I ordered wine for my wife for mother's day, it is currently JUNE 8 and after constantly badgering the customer service representative, my wine finally shipped.. FROM ANOTHER COMPANY. If you're transitioning to a new system and are not able to fulfill orders post that on your website and DO T TAKE ORDERS until you're up and running g again. Horrible company and I will never use them again.

My order never went through

My order never went through. I thought maybe it was coming out in June but it never did. If you could get back to me and let me know what might have happened I would appreciate it. Thank you, yours truly, Brendan Apel

Didn’t receive my 2nd shipment and paid…

Didn’t receive my 2nd shipment and paid a lot of money to only receive mediocre wines. Will not be using this service again.

Never shipped out

Never shipped out. No answer of any form.

Ordered wine of the month as wedding…Not Happy

Ordered wine of the month as wedding gift over a month ago. Still has not been received. Two calls and emails to the company with no results. Told company was in transition of being sold. Was told issue would be resolved and product would be sent by the end of the week but it never was.

I ordered May 7th

I ordered May 7th. Still haven’t received my order as of June 5th. Unbelievable! What happened to this company that always had excellent customer service. I’m now looking at other wine companies.

Order of May 5 not received a month…

Order of May 5 not received a month later. No one answers the phone.

Very happy with WOMC!

I've been using WOMC for years and I really like it. My only suggestion is that the website be tweaked. It could work better than it does.

You have been great in the past

You have been great in the past. But now you lost my order, and don’t respond to service inquiries.

Wonderful club, good wine at a fair price. So fun!

Enjoyed the service, selection, and price. Wine was great and I enjoyed the selections and Paul’s podcasts.

Ordered 4 months of wine for a gift

Ordered 4 months of wine for a gift. Received order number and then nothing. Person did not receive first month order after 3 weeks. Followed up with email to customer support and received no response. Called their 800 number and received message that the lines were being upgraded so text us or go on webpage and send request. Did that, still no response. About ready to cancel the 250.00 order.

No response from company

I understand you are going out of…

I understand you are going out of business but to receive 2 duplicates of wine seems a little unacceptable. The staff tried to make it better by sending me some items I would classify as junk. It was a nice effort to please, but didn't quite make the issue better.

Easy site to use

First time experience using WOMC, I hope the wine is as good as the online experience.

Very easy to order

Very easy to order! Receive the shipment fairly quick and no issues.

I cancelled subscription a month later…

I cancelled subscription a month later still debited , they dont respond and still havnt received my refund . Scam