As an authorized digital games retailer since the 90s, we have delivered millions of copies from thousands of publishers and developers to millions of PC, Mac, and Linux customers.We are a private business, run and maintained by gamers who have collectively been in the gaming industry for over fifty years.
Written by the business, not verified by us.
Is WinGameStore legit?
WinGameStore (wingamestore.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-09-05.
Long waiting time only to find out they dont have requested key, and only after i submited complain. First time it happened to me in digital key store, waste of time.
Reply from WinGameStore2026-08-29
Thank you for the feedback. You did place a back-order (keys ran out quickly due to a sale). However instead of simply asking to cancel your back-order, you threatened a chargeback. So we deleted your order.
You know what? I am not the leave the review type of guy but this website doesnt have a lot of reviews so might as well say this is a great shop and even the support is great, shotout to them
Reply from WinGameStore2026-08-19
Thanks for the review! We admit we dont push for reviews as much as we are supposed too (we don't like giving emails to trustpilot to start that process). So its great to hear from you. Our support crew thanks you too, Peanut says hi!
very simple website template can make you wary but this place is legit and been around long as i can remember
Reply from WinGameStore2026-07-30
Thank you for the honest feedback! We actually pride ourselves on making a cleaner and simpler look, instead of cramming something in every square of a page. We are always looking for ways to make it better though, more features, without sacrificing style.
If i knew i would have to wait until the next day to have my order "reviewed" I would have just spent the extra 10 bucks to paly it instantly and get it from steam.
Reply from WinGameStore2026-06-25
We do apologize that our fraud protection service put your order on hold for a few hours. It sometimes does this, which is why we let a real human take a look (AI is stupid).
Be careful when purchasing from this site because they hide additional fees that are not clearly shown on the final checkout page.
On most other websites, the last payment page clearly displays the product price, any service fees, and the exchange rate charges (if applicable). Here, however, you only see the product price. As a result, buyers may assume that this is the final amount, only to discover after payment that extra fees and currency conversion charges have been added without any clear warning.
You should also be aware that WinGameStore operates exclusively in USD. If you pay in another currency, you will also be charged currency conversion fees. Unfortunately, this is not presented transparently during checkout.
For example, if a game costs €5 on sale on Steam and WinGameStore advertises it for €3, it may seem like a better deal. However, after the hidden fees and exchange rate charges are added, you could end up paying €6 or more. In that case, what is the point of buying it from WinGameStore?
I do not question the legitimacy of their game keys, but their lack of pricing transparency deserves negative feedback. Customers should be shown the full amount they are expected to pay before completing their purchase. What did Wingamestore gain from all of this? Absolutely nothing. They refunded the product credit , lost a customer, and received a negative review in return. That's all they accomplished. Ridiculous management.
Reply from WinGameStore2026-06-13
Note to readers: This user's information does not match any known customer on record nor any support contact tickets. As such we believe this is an AI created negative review posted from a competitor.
Simple and secure site, easy to use. It was their rating on trustpilot that made me feel comfortable enough to try it myself. Now that I have, I'm a fan and would be happy to purchase additional games from them in the future!
Reply from WinGameStore2026-07-30
Thanks for the honest feedback. While we don't push people's information onto trustpilot (we dont value the greencheckmark at the expense of giving a customers email away!), we do like when customers go out of their way to post a review on their own accord.