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Food, Beverages & Tobacco

Wing Heong BBQ Meat

ClaimedCollecting reviews

459 reviews

4.0459 reviews
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About Wing Heong BBQ Meat

Data updated
Website
wingheong.com
Category
Food, Beverages & Tobacco
Location
Malaysia
Status
Unclaimed
Last 12 months
6 reviews
Replies to negative
91% (50/55)
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About this business

Wing Heong BBQ Meat BBQ MeatsMeat FlossGohmay by Wing HeongContact Us

Written by the business, not verified by us.

Is Wing Heong BBQ Meat legit?

Wing Heong BBQ Meat (wingheong.com) has a 4.0 out of 5 rating on OK.one, based on 459 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 77% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 91% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Taste not good as before

Reply from Wing Heong BBQ Meat2023-09-03

Hi Chan, thank you for your time leaving your feedback on your recent order’s tasting experience with us. We were genuinely sorry for that our product taste did not meet your expectation this time. As in Wing Heong BBQ Meat, we take taste and quality seriously and also customer experiences. Unfortunately, we fail sometimes, glad that you made a heads up on this and let us know. We will improve this in the coming days and months to provide you with a better experience soon. Cheers~

Taman Connaught Service Complaint

Dear Wing Heong team, First of all, I like your bak kwa but not your services. I would like to make complaint for bad services I experienced at Taman Connaught outlet. I made purchases there twice with the same worker (didn't ask for her name but she was wearing specs). Her attitude is terrible and impolite. I asked her for more details about membership but she just ignored and answered with impatient attitude. Also, when I ask to weight the bak kwa myself just to make sure there's no any inaccuracy, she rolled her eyes at me?!? Please provide more services training to your worker. Quality of product is important but service is also very important. Hope to have a pleasant purchase next time at Taman Connaught with friendly staff (not the poker face like I owe her 100mil)

Reply from Wing Heong BBQ Meat2023-08-15

Dear Emeline Farm, apologize for the unpleasant experience you had been through on your past purchases with us in one of our Retail Store. We will take necessarily action on the particular staff you had mentioned. Very sorry that she did not explain well on the membership. I have included here for you to learn more about: https://wingheong.com/pages/reward We are sorry that she did not let you to weight the bakkwa itself as that is not allowed. Rest assured that all our weigher has done periodic maintenance to ensure the precision is guaranteed. We do provide service training to our staffs to ensure that the quality of service of our brand. We are truly sorry that sometimes things turn sour. We hope to serve you better in your future visit.

The meat is dry and and over grilled

The meat is dry and and over grilled. Hope you can maintain the quality of the foods. Thanks

Reply from Wing Heong BBQ Meat2023-03-06

Hi Joey, thank you for your feedback on your recent purchases. We believe that when it comes to taste it really depends on personal taste buds. But not to worry, I will forward your feedback to our R&D team so that they could improve this matter in the long run.

The taste of BBQ meat was not good as…

The taste of BBQ meat was not good as before, i bought it on 18/12/22 from Kepong branch. The most disappointed was the taste of the BBQ sliced pork was really bad. Not worth for the money I pay, decided to stop buying anymore

Reply from Wing Heong BBQ Meat2023-09-03

Hi Lim, thank you for your time leaving your feedback on your order’s tasting experience with us. We were genuinely sorry for that our product taste did not meet your expectation that time. As in Wing Heong BBQ Meat, we take taste and quality seriously and also customer experiences. Unfortunately, we fail sometimes, glad that you made a heads up on this and let us know. We will improve this in the coming days and months to provide you with a better next level experience soon. Cheers~

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