wolky.com (wolky.com) has a 4.2 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Health & Medical and its reputation is good. 78% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 60% of negative reviews. Last updated 2026-08-10.
My Wolky shoes arrived today, and I love the Gilly ties. The fact that I can adjust the laces to accommodate bunions and hammertoes makes these an ideal shoe for me. The shoes arrived in excellent condition, beautifully packaged for safe transport. I look forward to adding to my Wolky shoe collection.
I need to return shoes and I cannot contact anyone to tell them that the promised return label has not arrived. I received many emails before the shoes arrived and now NOBODY answers the phone or does what they say they will do. I need to return the shoes as soon as possible and there is no one to help me.
Thank you for your message, and I’m sorry for the frustration this has caused. I did receive your return request on Monday, and our return labels typically take 1–2 business days to be issued. In this case, I was out of office for a short period, which did cause a slight delay in processing. I did go ahead and send your return label as soon as I was back and able to process it, and it was issued shortly after. I also followed up to confirm it had been sent. I’m sorry if there was any confusion or if it felt like you were not being assisted during that time. That was not our intention, and I do understand your concern about wanting to return the shoes as quickly as possible. I also did see your recent dispute/feedback. We absolutely take all customer concerns seriously, and I’m happy to continue assisting you directly here so we can get this resolved properly. If you are still unable to locate the label, please let me know and I will resend it immediately.
I was pleased I received my order so quickly. I am a retired shoe fitter. I used to sell Wolky Jewel at the retailer I worked for. Loved the shoe! The shoe is so versatile and comfy! There are so many colors to choose from ! My favorite color to sell was the red. My employer didn't carry the size 43 . So, this is my first very own pair. I love it and am looking forward to the summer ahead wearing them. Keep making the Jewel!
Exceptional service! Quick shipping with tracking. There was never a doubt in my mind of when or where my product was located or the arrival time. Love the little detail of adding information about the company within the package.
Sizing and comfort were just what I was looking for.
Delivery and all aspects of return went smoothly
We’re so glad to hear the return process was easy for you. We really appreciate you taking the time to share your experience!
We’re glad your order arrived on time and everything went smoothly. Thank you for your feedback.
We’re glad to hear the refund process went smoothly for you. We really appreciate you taking the time to share your experience!
Easy to shop and order. The shoes are so comfy and cute! I am a long-time Wolky fan!
It took about six weeks for it to be mailed within state. That seems like an awfully long time. I’m trying to return them now and I was told I would get something in my email, but I’ve yet to receive it. I thought this would be a supportive shoe, but it did not support any of my foot challenges.
Thank you for your feedback, and I’m sorry to hear about the frustration with the timing and the fit. The item was placed on backorder at the time of purchase, and that information was also included in the order confirmation email. Unfortunately, the shipment was later delayed due to factory timing issues, which extended the delivery beyond the original estimate. I’m sorry the shoes didn’t end up meeting your support needs. If there’s anything else I can help with, I’m happy to help.
Delivered quickly but shoes need to be returned because they are a little short. Love the shoes but can't find them in my size or color, anywhere! One shoe store in Wyo. will call at end of April if able to obtain size and color!
Thank you for your feedback, we’re glad to hear your order arrived quickly and that you love the style. We’re sorry the fit wasn’t quite right and that the size and color you’re looking for have been difficult to find. We understand how frustrating that can be, especially when you’ve found a style you really like. We appreciate you taking the time to share your experience, and we hope you’re able to get the size you need soon. Please don’t hesitate to reach out if we can help in the meantime!
Thank you for your feedback, we’re so glad to hear your shoes arrived promptly and safely. We appreciate you taking the time to share your experience!
great shoes and easy order and return. The difficulty is getting the fit. I asked for advice on what size shoe to order based on what size sandals and boots I had from woolly and they told me 39 or maybe 40. I didnt believe the 39 and ordered 40 in three different style shoe. One 40 was too big and ankles were too high, one style was ok, but ankles were too high, and one size fit!. If I had ordered 39, 2 of the 3 would not have fit and maybe none.
We’re glad to hear the ordering and return process was easy, and that at least one of the styles worked out well for you. That said, we’re sorry the sizing across the different styles was inconsistent and made finding the right fit more challenging than expected. Wolky sizing can vary a bit depending on the specific last and design, especially around the instep and ankle area, so your experience is helpful feedback for us. If you ever need help in the future, we’re always happy to look at specific styles with you to try and narrow down the best size options. Thanks again for your review!
Easy to order and the sandals arrived quickly.
We’re glad to hear the ordering process was easy and that your sandals arrived quickly. We truly appreciate your support!
I thought the delivery was late but when I emailed to you and answered quickly. I really appreciate.
Thank you so much for your feedback! We’re glad we were able to assist you quickly when you reached out, and we truly appreciate your understanding. For reference, orders typically ship out the following business day and arrive within 5–7 business days depending on location. We’re always happy to help if any questions come up along the way. Thank you again for your support!
Love the shoes, any chance you sell the removable soles by themselves?
Thank you so much for your kind feedback! We’re glad to hear you love the shoes. Regarding removable footbeds, we do offer Tulip footbeds, which are used in some of our styles, including our popular Jewel model. If you have any questions or need assistance, please feel free to reach out to us at [email protected], we’re happy to help! We truly appreciate your support.
fast delivery. love the color of shoe. true to picture. the style is the same comfort as the same shoe i purchased 9 years ago
We’re glad to hear your order arrived quickly and that you love the color and find the style as comfortable as the pair you purchased years ago. We truly appreciate your continued support!
Website lists size guide under "information" rather than making it more intuitive to find. Package arrived fast. Sandals fit well. I had a pair in the past. Very expensive, but they last forever.
Thank you for your honest feedback! We’re glad to hear the sandals fit well and that your order arrived quickly. We also appreciate your note regarding the website navigation, feedback like this is very helpful, and we’ll pass it along to our team as we continue to improve the user experience. Thank you again for your support, and we’re glad you’ve enjoyed your Wolky sandals over time!
I've been wearing Wolky Nimes for years and would have given each of my previous suede pairs 5 stars. Sadly they seem to only have leather available now and they rub the top of my feet painfully and require wearing heavy socks, That means I have to loosen the tops and then my toes are sticking out over the edge of the shoes. Unfortunately I wore them twice before realizing how uncomfortable they are which means I apparently can't return them. I'm very disappointed since prior to this Wolkys were the best shoes I've ever had... and I've had at least 4 pair. So I'm back to wearing my old ones which are several years old and looking a little trashed.
Thank you for sharing your feedback, and we’re sorry to hear that the Nimes did not feel the same as your previous pairs. We understand how disappointing that can be, especially after years of wearing a style you’ve enjoyed. While the Nimes design remains consistent, materials can feel different over time and between suede/nubuck and smooth leather. We understand that this change may affect comfort, particularly if you’ve been used to a softer, more broken-in feel from earlier pairs. We appreciate your loyalty and regret that this pair did not meet your expectations. If you’d like any assistance or have questions about fit or alternative styles, our team is always here to help. Thank you again for your feedback and support.
64 reviews matching