For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Sports

WoodandHearts

60 reviews

4.260 reviews
Write a review

About WoodandHearts

Data updated
Website
woodandhearts.com
Category
Sports
Location
United States · New Castle
Status
Unclaimed
Last 12 months
31 reviews
Replies to negative
100% (10/10)
Do you own WoodandHearts? Claim this profile for free and start replying to reviews.

Is WoodandHearts legit?

WoodandHearts (woodandhearts.com) has a 4.2 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Sports and its reputation is good. 80% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

S
Sherry_symphony · 1 review · Experienced 2025-11-01 ·

We love the climbing set

We love the climbing set! It is high quality and we love the colorful set! My kids really enjoyed it and I feel good about the quality.

Reply from WoodandHearts2025-11-21

Thank you for your kind words! We’re so happy to hear your family is enjoying the set and that the quality meets your expectations. Wishing your kids many fun and active moments ahead!

z
zoeyangviolin · 1 review · Experienced 2025-09-18 ·

My kids love the climbing gym

My kids love the climbing gym. The structure is sturdy and very high quality. It has been our favorite toy for the past few months

Reply from WoodandHearts2025-11-21

Thank you for taking the time to share your experience! It’s wonderful to hear the gym has been such a hit in your home. We’re glad the build and durability are supporting lots of active play. Wishing your little ones many more fun months with it!

Е
Елена Битохова · 2 reviews · Experienced 2024-12-12 ·

Excellent quality

My son really loves your climbing slide. The quality is excellent, the material is safe, and every detail is well thought out. He enjoys spending time on it, developing his agility and strength, and I feel calm knowing he’s safe

Reply from WoodandHearts2025-11-21

Thank you for your wonderful feedback! We’re so glad to hear your little one is enjoying the slide. It means a lot to know our products help kids play and grow safely.

M
Marina · 1 review · Experienced 2025-07-10 ·

Live this

My friend recommended you to me. I really liked the quality of your products, and I happily purchased one of your climbing play structures for my child

Reply from WoodandHearts2025-11-21

Thank you for choosing us! We’re very happy to hear you’re pleased with the play structure. Wishing your little one lots of joyful play moments!

H
Heather · 1 review · Experienced 2025-11-12 ·

Five stars all around!

We have the Swedish Ladder, monkey bars, and rock climbing set from WoodandHearts and couldn’t be happier! From the moment it arrived, the care and craftsmanship were clear. The beech wood feels incredibly solid, the finish is smooth and safe, and the design is both beautiful and functional. The assembly was straightforward thanks to the clear instructions and pre-drilled holes for standard studs. Once it was up, our kids were immediately drawn to it—and it’s already become a favourite spot for climbing, swinging, and imaginative play. Even our one-year-old loves it just as much as our older kids! The quality is beyond what you typically find, and it gives real peace of mind knowing the product is built to last. The kids absolutely love it, and I can tell they’ll enjoy it for years to come. Truly the best playroom investment we’ve made—it’s been a lifesaver for keeping our sanity during the cold Toronto winters! If you’re looking for a high-quality indoor climbing wall/gym setup for kids, this one truly delivers. Five stars all around! ⭐⭐⭐⭐⭐

Reply from WoodandHearts2025-11-21

Thank you so much for leaving such a thoughtful review. It truly means a lot to our team to hear how well the setup works for your family and that it’s become a favourite place for play and exploration. We put great care into the materials, construction, and safety of every piece, so knowing it brings both joy to the kids and peace of mind to you is incredibly rewarding.

D
Da da · 1 review · Verified · Experienced 2025-10-20 ·

This is great for my 7-8 month old

This is great for my 7-8 month old that is learning to stand and walk. It shipped fast. I saw there were complaints about the cushion. My wife threw it in the dryer and it fluffed up nicely. We use it as a quick, portable crash pad!

Reply from WoodandHearts2025-11-05

We’re so glad to hear it’s been a great fit for your little one! Thank you for sharing your feedback — we truly appreciate it!

S
Siulil Decembirale · 1 review · Verified · Experienced 2025-10-13 ·

My son is absolutely loving his play…

My son is absolutely loving his play gym! I also loved the high quality material.

Reply from WoodandHearts2025-10-21

We appreciate your feedback! Thank you for your kind words! We're thrilled to hear that both you and your little one are enjoying the play gym and its quality. Your support means a lot to us!

K
Katie · 1 review · Verified · Experienced 2025-09-24 ·

We absolutely love this playset!

We absolutely love this playset! It was an early birthday gift for my son and he loves it! It's perfect for a child who loves to be active and climb. The materials seem to be good quality as well. The only complaint we have is the directions were absolutely awful! Pieces weren't numbered correctly and the directions didn't always match up with what you actually needed to do next, which made the set up very very challenging and way longer than it needed to be. My husband and his dad were able to figure it out eventually though. Overall, we love it! Just wish the instructions were more clear.

Reply from WoodandHearts2025-10-27

Thank you for taking the time to share your feedback. It truly means a lot to us that your child enjoys the playset and that you feel it’s worth. Please accept our sincere apologies for the assembly experience. We’re in the middle of a full overhaul of our manuals and are introducing a clearer part-labeling system to remove any confusion. Our goal is to complete these updates by the end of the year. Your feedback is exactly what helps us fix gaps quickly. Thank you again for helping us improve.

L
Lynn Arcella · 1 review · Verified · Experienced 2025-08-25 ·

The wooden toys are well made.

The wooden climbing toys are well made.

Reply from WoodandHearts2025-10-09

Thank you! We’re so glad you’re pleased with the craftsmanship and quality of your purchase.

C
Claire Redgrave · 2 reviews · Verified · Experienced 2025-08-25 ·

Good service, good product

I received the products in a timely manner. They were easy to put together. They are very well made and the children are loving them!

Reply from WoodandHearts2025-10-09

Thank you so much! We’re thrilled to hear that your little ones are enjoying their new play space.

D
Doris Molina · 3 reviews · Verified · Experienced 2025-07-28 ·

Customer service was excellent

Customer service was excellent, they answered all my questions and the build quality of the pickler and easel also excellent! This was a gift for my granddaughter’s 1-year birthday so I was nervous about getting everything in time. The items arrived ahead of schedule, thank you! I forwarded all the pdfs and resources to my daughter who is absolutely loving all the useful information! Great experience, and we’re super happy with the items!

Reply from WoodandHearts2025-10-09

Thank you for sharing this, and for choosing us to celebrate such a special first-birthday milestone! May your little explorer enjoy years of climbing, creating, and confidence-building. If you’d like more age-based play ideas, care tips, or add-on suggestions as she grows, just let us know—we’re happy to tailor recommendations for your family.

А
Анастасия Папий · 1 review · Experienced 2025-07-22 ·

Perfect company

Perfect company! wonderful products. my recommendations!

Reply from WoodandHearts2025-10-09

Thank you for the amazing feedback! We’re thrilled our products hit the mark for your family, and your recommendation means a lot to us. Wishing you many joyful play moments!

А
Аlona · 2 reviews · Experienced 2025-04-04 ·

Good quality

Good quality, fast delivery, instructions clear. I can definitely recommend WoodandHearts

Reply from WoodandHearts2025-10-09

Thank you for choosing us! We build our pieces to handle everyday play, and it means a lot to know the craftsmanship shows. Your recommendation truly helps a small maker like us—thank you!

O
Olha · 1 review · Experienced 2025-07-29 ·

Very nice and high-quality slide and…

Very nice and high-quality slide and shelf. Friendly managers, fast delivery

Reply from WoodandHearts2025-10-09

Thank you sincerely for sharing such warm feedback! We’re delighted to know that your family’s experience—from ordering to unboxing—was smooth.

А
Анастасия Шабанова · 1 review · Experienced 2025-06-03 ·

Cute products for children made of…

Cute products for children made of high-quality wood

Reply from WoodandHearts2025-10-09

Thank you so much for the kind words! We put a lot of care into our designs and materials to make playtime safe, fun, and long-lasting. If you ever need sizing tips, care advice, or ideas to expand your setup, we’re here to help.

C
Chase Rowan · 1 review · Verified · Experienced 2025-05-27 ·

I’m absolutely thrilled with these…

I’m absolutely thrilled with these eco-friendly children's furniture pieces! Not only are they beautifully designed and safe for kids, but they’re also made from sustainable, non-toxic materials — which gives me real peace of mind as a parent. The quality is outstanding, and I love knowing that we’re making an environmentally conscious choice for our home. My child loves the bright colors and playful shapes, and the furniture is perfectly sized for little ones. It's sturdy, functional, and promotes both creativity and independence. Highly recommend to any parent looking for safe, stylish, and planet-friendly options!

Reply from WoodandHearts2025-10-09

Thank you for such a thoughtful review! It means a lot to hear that the pieces feel beautiful, safe, and truly at home in your space. We carefully craft everything from responsibly sourced wood and kid-safe finishes, with durability in mind—so your note about build quality really makes our day.

A
Angie Sears · 1 review · Verified · Experienced 2025-05-30 ·

They're so helpful a receiving and…

They're so helpful a receiving and replying back to me I received the item within a few days less than what they said I'm very helpful will be ordering from them again

Reply from WoodandHearts2025-10-09

Thank you so much for your kind words! We’re so glad everything went smoothly and look forward to serving you again!

S
Sally McConnell · 7 reviews · Verified · Experienced 2025-05-28 ·

Awesome service from beginning to end

Awesome service from beginning to end! Great product!

Reply from WoodandHearts2025-10-09

Thank you for your feedback! We’re so glad you had a positive experience and hope to see you back soon!

A
Ashley Dawson · 2 reviews · Verified · Experienced 2025-05-25 ·

Wood & Hearts has outstanding customer…

Wood & Hearts has outstanding customer service! I was looking for an item (toddler chair) that I saw about a year ago & couldn't find it on their site. I described the chair and they knew exactly which item. It was no longer available on the site but the representative said they had some leftovers and I was able to purchase. I'm so happy with this chair it's perfect and matches the other items we already own.

Reply from WoodandHearts2025-10-09

Thank you for sharing your story. We’re glad we could help and find a product tailored to your needs. Always glad to help and to have you among our customers.

A
Ana Cruz · 1 review · Experienced 2024-07-31 ·

Good quality my son loves to play with…

Good quality my son loves to play with this set. Shipping was fast and all came in one package

Reply from WoodandHearts2025-10-09

Thank you for your lovely feedback! We're so glad your son is enjoying the set and that everything arrived quickly and smoothly. Wishing you lots of fun-filled playtime ahead!