About Worldwideitservice
Data updated- Website
- worldwideitservice.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 100% (4/4)
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Is Worldwideitservice legit?
Worldwideitservice (worldwideitservice.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
She walk me through the whole thing
Steve is very helpful
Steve is very helpful, informative, very knowledgeable and Has resolved my computer issues ....
The technician was very helpful
Worldwide IT Bait and Switch
I thought I was contacting HP because my all-in-one HP printer stopped scanning docs and said the computer couldn't detect the scanner. (It turns out that the issue was really an HP software issue). Anyway, I thought I was was contacting HP through the 123HP website when I had actually been diverted to Worldwide IT Service. Although "I thought" I was talking to an HP Customer Service person, this guy from Worldwide IT Service is trying to convince me that my computer is infected with all kinds of virus's and I need to purchase a Norton Anti-virus software (through him) for several hundred dollar so he can "fix" the problem. As soon as I heard him trying to sell me Anti-virus software, alarms started going off in my head and that's when I asked him to verify that he worked for HP. That is the first time I heard him say that he worked for Worldwide IT Service. I immediately ended the call, went to Office Depot, and bought a FixMeStick (a bootable device that scans for virus's). There wasn't a single virus on my computer but, as I said earlier, I did find out that there was an issue with the HP software. I'm sure that there are many people who fall for the Worldwide IT bait and switch. You will notice in Worldwide IT's response to this post, that they did not deny they responded to someone trying to contact 123HP OR that their Rep told me that my computer was infected OR that they tried to sell me Norton Anti-virus. Please tell the WHOLE truth.
Reply from Worldwideitservice2024-06-30
Thank you for bringing this matter to our attention. We sincerely apologize for any confusion or concern that may have arisen during your recent interaction with our service team. We would like to clarify that our technicians are trained to open each call by clearly stating their company name, ensuring transparency from the very beginning of the interaction. It is not our intention to mislead or engage in any form of bait and switch. We regret if this was not your experience, and we are committed to reviewing this incident to ensure that our standards are consistently met. Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns. If you have any further questions or require additional assistance, please do not hesitate to contact us.
helpful.....
Expert Bran Terry And Team
Expert Bran Terry And Team I was completely satisfied with the decision i made to make connection with Bran and team. They were completely knowledgeable about everything from start to finish. I am very grateful for the peace of mind they bestowed upon me. I was about to make another decision that would have been proven to be incorrect. I would recommend anyone in need of techinical help to contact my new friend Bran.
everything went well
everything went well. assistant was courteous and efficient at all times.
Expert Bran Terry And Team
Expert Bran Terry And Team This has been a wonderful experience. Mr. Terry ad his team did a wonderful job getting my security set up as well as my printer. They walked me through the process of using my printer for scanning and printing. They also cancelled my subscription for my other security product. This is a great company to do business with. I would highly recommend
Expert Bran Terry And Chris Lane
Expert Bran Terry And Chris Lane were very knowladgeable and easy to understand, they gave clear concise instructions which were easy to follow. I would recommend them to others.
So far
So far, I am getting the help I need to get my scanner up and running again.
Steve is very helpful and patient…
Steve is very helpful and patient ,knowledgeable
Steve was very helpful and…
Steve was very helpful and knowledgeable. Answered all my questions and stayed with it until the job was donel
Steve is very helpful
Steve is very helpful. Found issues and recommended repairs. patient and polite
miram was very helpful
miram was very helpful, explained the services very well and I could understand her well.
Very helpful
Don’t Trust This Company
Identity stolen, computer Locked! Unauthorized purchases.😡
Reply from Worldwideitservice2024-06-30
Thank you for reaching out to us regarding your recent concerns. We take matters of security and customer trust very seriously. We have reviewed your case and found no evidence to suggest that our services or technicians were involved in any unauthorized access, identity theft, or security breaches of your computer. Our technicians are trained professionals who follow strict protocols to ensure the safety and integrity of our customers' systems. If you have experienced unauthorized purchases or believe your identity has been compromised, we strongly recommend that you immediately: Contact your bank or credit card company to report the unauthorized transactions and freeze your accounts if necessary. Change all your passwords, especially those related to your financial and email accounts. Consider seeking assistance from a trusted cybersecurity professional to further secure your system. We understand the distress such situations can cause and are here to assist you within the scope of our services. If there is anything specific we can do to support you, please let us know.
Steve was very knowledgeable
Steve was very knowledgeable, very helpful in resolving all computer problems
very good service
prompt professional and clear…
prompt professional and clear assistance.