Both Anthony and Sam provided excellent…
Both Anthony and Sam provided excellent service in setting up our home computer systems. Their patient discovery and demonstrations of our problems, combined with excellent solutions was truly exceptional.
About Worldwideitservice
Data updated- Website
- worldwideitservice.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 100% (4/4)
Do you own Worldwideitservice? Claim this profile for free and start replying to reviews.
Is Worldwideitservice legit?
Worldwideitservice (worldwideitservice.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Charged $1000 for Norton Lifetime Premium Whatever
This company "upsold" my mother-in-law into paying $1000 for Norton. She was installing a printer and accidentally ended up on a website that looked *very* similar to HP’s printer setup website. The printer setup kept failing using their site, and she kept being prompted to chat with someone via a chat feature on the site. That turned into a phone call where they said she didn’t have good anti-virus and they signed her up with “ NORTON LIFETIME , PLATINUM,+ Unlimited- $999.99 Technical Support”. Fortunately, she called us for help, and we were able to interrupt the process. She was also able to halt the charge with the credit card. In response to the company's reaction to my review, I would suggest searching for "FTC IT service scam" and checking out the FTC's guidance on these types of services. The company did not pretend to be HP, but that's about all the credit I will give them. Much of my mother-in-law's experience occurred as described by the FTC. And yes, a complaint has been filed with the FTC.
Reply from Worldwideitservice2025-08-24
Your accusations are not only misleading — they are flat-out wrong. At no point was your mother-in-law forced, tricked, or scammed. She voluntarily engaged with our technician, was clearly informed of the service details and pricing, and gave full verbal and written consent to proceed. The Norton Lifetime Premium plan was suggested, not imposed — and she agreed to it. There was no deception, no fake website, no pressure tactics, and certainly no scam. What’s more, the transaction was halted at her request and no funds were captured. She wasn’t charged a cent, and no service was rendered. So the claim that we “stole” or “nearly stole” is not only false — it’s defamatory. Throwing around the word “scammer” because someone changed their mind or didn’t understand what they agreed to isn’t just irresponsible — it damages the reputation of a legitimate business that operates transparently and legally. If you’re serious about protecting your loved ones, start by understanding what actually happened before making baseless, inflammatory public claims. We run an ethical business and stand by our conduct. If you want to continue this discussion professionally, we’re available. If not, we strongly suggest you revise your review to reflect the truth — not emotion-fueled assumptions.
This seems to be a scam service
This seems to be a scam service. Although they "help" you with your computer issues, they will charge you hundreds, if not over a thousand dollars, by upselling you things like a lifetime subscription to Norton, etc. Do not use this service/company. STAY AWAY!!!
Reply from Worldwideitservice2025-01-02
Thank you for sharing your concerns, and I apologize for any negative experience you've had. We take customer feedback seriously and are committed to providing clear communication about our services. Our goal is to offer valuable, expert assistance to resolve your computer issues efficiently. Regarding any upsells, our team works hard to ensure that customers are fully informed about all available options before making any decisions. The recommendations for any tools, are made based on their ability to enhance security and performance, but we make sure to discuss these products transparently. We are dedicated to helping our customers, and if you feel there was any confusion or miscommunication, we’d be happy to review your case and ensure that you feel satisfied with the services received. Please reach out to us directly, and we’ll do our best to resolve any concerns.
Sam Johnson set up my printer AND my…
Sam Johnson set up my printer AND my computer with new & better protection just now. He worked diligently and went WAY out of his way to explain many things to me. His expertise, friendliness and knowledge instilled confidence in him. He is a great asset to your company and deserves a commendation for his many abilities. Thank you for hiring such wonderful people to work with your customers. I am delighted to have met him and to use his services!
my experience was far different than…
my experience was far different than most. They are in my opinion far superior to others. However I don't use them. While they had remote use of my computer I panicked, got the feeling I was being scammed. Big mistake. To show it wasn't a scam , they immediately refunded my money. Troube with everything on the internet is...how can you ever be sure your not being scammed. It's really a huge problem
Sam Johnson
Sam Johnson Did an excellent job in helping me with my computer and setting up my new printer. he is very patient and kind. he is definitely an asset to your company. he also helped with a website that was not working. Thanks!
Exceptional tech support.
I am so thankful Sharon was my tech. She is a rare and wonderful person, highly intelligent, kind, patient and understanding and resolved all my issues. She also restarted my Toshiba where another company said the computer was not working and needed to be replaced. Which I am beyond grateful. She is an exceptional worker and fortunate to have been able to work with her.
Steve is very helpful and good
Expert Bran Terry And Team
Expert Bran Terry And Team Very happy with the service. Would highly recommend
Steve is very knowledgeable
Steve is very knowledgeable , he went above and beyond expected whatever I need .
Steve is Great help
Steve is Great help, patient, wonderful and kind. and he made my day
good so far....
Steve is very Helpful
Steve is very Helpful, it made it very easy to see what was needed to be done.
nice kind representitive very helpful…
Nice kind representative very helpful and knowledgeable.
Steve is very helpful and…
Steve is very helpful and knowledgeable, pleasant
Steve is very courteous and very…
Steve is very courteous and very helpful. Put up with all problems and provide best solutions so that i don't have to worry about any such problem in future. Steve is not far away, he is just a call away
Steve Ross was very helpful and…
Steve Ross was very helpful and efficient. Thanks Steve!
Steve Ross has been A big help for a…
Steve Ross has been A big help for a big problem has been solved
Steve is very helpful and didn't rush.
I thankful for fast and efficient…
I thankful for fast and efficient service, and the politeness shown to me.