Ordered on phone
Ordered on phone. Sales was able to find a replacement bulb that works. Order was easy to complete.
About 1000Bulbs.com
Data updated- Website
- www.1000bulbs.com
- Category
- Home & Garden
- Location
- United States · Garland
- Status
- Unclaimed
- Last 12 months
- 40 reviews
- Replies to negative
- 83% (19/23)
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Is 1000Bulbs.com legit?
1000Bulbs.com (www.1000bulbs.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 83% of negative reviews; 40 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
My Rep
My Rep. is wonderful & always so helpful when I am having trouble finding parts. Thank you so much Adam P.
I have been ordering lighting fixtures…
I have been ordering lighting fixtures and hard to find bulbs from 1000bulbs.com for years. Always pleased with products, price and speed of delivery.
The new version is great!
The new version is great! Love the added J hook and safety cable as well as the adjustability of the wattage and lumens. Hope the pricing stays stable as it is great value for a top of the line UFO type LED light used in a high bay location.
Jaasan Stanford was accommodating in…
Jaasan Stanford was accommodating in identifying the correct ballast I needed and rushing the order the same day
I am not going to pay more for shipping…
I am not going to pay more for shipping than the actual cost of the product I want. minimum $14 shipping is crazy.
One of the best experiences…
Probably one of the best experiences online I have ever had. I ordered one day and had the LED lights in just a few days. They shipped it the same day I ordered. Everything was perfect and I got exactly what I wanted. Better than I expected.
Great product fast shipping and great…
Great product fast shipping and great price!!
Not worth the cost of doing business
Not worth the cost of doing business. Ultimately, I spent a few hundred dollars for lights for a commercial operation. I tried cheaper lights elsewhere but wasn't happy, so I figured a more expensive commercial solution would work better for my needs. Our building has new service, new wiring, and I have tried other plugin floor lights with higher lumens, and none of them do this other than these track lights ordered and cheap lights I had returned which were a fraction of this cost. Ultimately, I was told they suspect it is a "frequency issue" and it appears are simply passing the blame on our wiring. The end result was an offer to charge me a bunch of money to return these as I would need to pay for shipping, and they would send something else that I would pay more for. This is not ecommerce in 2024, sorry, this isn't 1994. Ultimately, their sales rep was nice, but wasn't fully informed on some of his recommendations, nor follow up with my specific requests, but he was nice enough. The policy, however, is not appropriate and the fact that I spent hundreds of dollars on flickering lights, I'm disappointed in their policies and response and lack of even trying to escalate this to resolve the issue.
Reply from 1000Bulbs.com2024-07-23
We have been in contact with the client and we have offered a few options for us to receive the product back for additional testing. Reasonably so, the client was concerned that removing the track would damage his ceiling. We then made a suggestion to have only the fixtures sent back to us and we can test those. The client's last response to that request was that he was going to purchase another track and test the fixtures himself on the additional track to see if it was the same outcome. We were advised that they would test on different properties and we would be sent a video showing the testing as well. Once that was done, they would be shipped back if needed. At this time, we are just waiting for the outcome of the additional testing. Once we have that information, we can proceed if and how necessary.
I will use 1000 Bulbs again!
Jeff Hale was knowledgeable, friendly and efficient. Quotes came through in minutes and the fixtures were delivered on time as promised.
great price,fast delivery
Great Price & quick delivery.
the price was amazing and the shipping was faster then i expected
Robin the sales representative...she…
Robin the sales representative...she was GREAT!
Cortney did a great job of handling what I needed. If she lived near here I would try to hire her for my company. Great attitude.
Good company - I like buying items from you.
Very helpful!
Very helpful and spoke personally with an expert. 5 Stars
Terrible customer service
I purchased LED lights for my garage and was told by the agent that the units could be connected to work from a single power source. The information was also included in product brochure. When I called to ask about the connector I was told that the $7 part was only available by special order with $250 minimum. I have tried repeatedly to get a resolution but have been stonewalled and now the agent I have dealt with (Miranda) does not respond to email. Stay away!
Slight mishap ended with AA+++ rating
They were out of one product I ordered and contacted me right away to ask if I wanted to substitute it for anything else. The shipment ended up being short the substitution but they corrected the problem and overnighted a replacement. Very pleased with their customer service! Will definitely shop with them again!
James is awesome!
James replied to me quickly and gave me the correct info to submit my refund.
long time customer
I've been ordering from here many years now. They always have reasonable prices and prompt delivery. Thanks!
Fast Shipping
You beat my previous cart quote.