AMELIORATE Skincare (www.ameliorate.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 84% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Ameliorate is by far the best company I have delt with, the site is very easy to use, I was placing an order for my daughters birthday, she has used the products for a couple of years now, she had acne and her skin therapist recommended her to try your products and she now has the most beautiful clear skin now, so birthdays I always know what to get her, she also got two full size products free with her order.
Also after ordering the products they arrived within one day, she was absolutely over the moon when she received them as a present and I was over the moon at how easy it was to use the Ameliorate site, very professional thank you 🙏
Reply from AMELIORATE Skincare2026-05-12
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I’ve been a customer for years and still purchase my favourite products, I especially love the AMELIORATE Transforming Facial Cream, I’m 69 now and my skin still looks great and still get compliments. It feels soft soft on your skin and doesn’t feel greasy at all.
Reply from AMELIORATE Skincare2026-05-12
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello Lfe,
We are sorry you have not received your package. We will investigate this issue and work to resolve it as quickly as possible.
A message has been sent to your account.
Kind regards,
Liam
V
VICTORIA · 6 reviews · Verified · Experienced 2026-03-26 ·
★★★★★
Incredible Cream
Ameliorate cream is the only cream I have ever found that helps my Keratosis pilaris. It’s amazing!
Reply from AMELIORATE Skincare2026-05-06
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The top of the free sample which came with my order was broken and had leaked out into the packaging . Fortunately the main order was not affected . Also I was not keen on having the scalp exfoliant which I probably would not use.
Reply from AMELIORATE Skincare2026-05-06
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
I have been using Ameliorate products for a few years now and honestly won't use anything else. I'm going on holiday soon and wanted to make sure I could take my favourite products with me so I ordered the smaller sizes
Reply from AMELIORATE Skincare2026-04-22
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
A
Anne Kelly · 21 reviews · Verified · Experienced 2026-04-10 ·
★★★★★
Ameliorate
Lovely light fragrance. Hair has less flakiness and itching is less..
Reply from AMELIORATE Skincare2026-04-15
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
J
Julia · 1 review · Verified · Experienced 2026-04-10 ·
★★★★★
The parcel arrived and the lid was not…
The parcel arrived and the lid was not secure on the Body Exfoliant. It had spilled inside the box and all over the bottle.
I emailed a complaint with photos. I have had 2 replies - one asking for info and photos which I had already done.
- second was asking for info like batch number. Issue date, where I had used the product before etc
I just want either a refund or a replacement. Happy to return the insecure product back to you if you send a free return link.
Reply from AMELIORATE Skincare2026-04-13
Hello Julia,
We regret that the body exfoliant arrived damaged due to an unsecured lid, causing spillage. We apologise for the multiple requests for information. We are now looking into this matter further. We appreciate you bringing this to our attention.
A message has been sent to your account.
Kind regards,
Liam
I have used this lotion for years and found it to be effective and pleasant to use, non sticky with a light fragrance. Products are often reduced and company are quick to dispatch items. However they have changed the packaging and no longer use bottles with pumps. This is less convenient and more awkward to use. Also company say the product itself has not changed nor the fragrance. The fragrance is DEFINITELY different, I only hope the ingredients have not been substituted with cheaper alternatives as many companies do.
Reply from AMELIORATE Skincare2026-04-15
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
easy ordering, quick delivery but parcel was left outside house on full view to all and sundry. Delivery time given about an hour before it arrived and I was already out. Fortunately all was well but tad silly to leave outside in full view. If I'd known a lot earlier when it was being delivered I would have made sure I was in - as it was I was 3 doors away but oblivious to a delivery taking place.
Reply from AMELIORATE Skincare2026-04-14
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Delivery was delayed from the start as my order wasn’t dispatched for three days. Customer service then advised it would take a further three days to arrive. As I was due to travel, I had to purchase the items elsewhere and pay £10 for next-day delivery.
I was promised a goodwill voucher, which was never provided.
I then received an email claiming they had tried to call me (no missed calls), followed by updates stating the parcel would arrive that day and then that it had been delivered, neither of which were accurate.
The delivery company provided a photo showing the parcel left outside my door. I was not home, and when I asked a neighbour to check, it was not there. No attempt was made to leave it with a neighbour or in a secure place.
I am now out of pocket, having paid for goods I did not receive, plus additional costs to replace them.
Under the Consumer Rights Act 2015, items remain the retailer’s responsibility until they are safely delivered. Leaving a parcel unattended does not meet this obligation.
The product itself may be good, but based on this experience, I would not recommend ordering directly.
Reply from AMELIORATE Skincare2026-04-06
Hi,
Thank you for leaving your review.
I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Absolutely love the transforming body exfoliant. Gets rid of my ingrowns so fast in about 3/4 days. I follow the instructions exactly how it says on the back of the bottle and the results are amazing. If you wax and get ingrowns THIS IS FOR YOU. My wax lady recommended this to me months back and i have never looked back. GET THIS, YOU NEED THIS.
Reply from AMELIORATE Skincare2026-03-30
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
My skin feels instantly softer and moisturised. I might try the face cream too!!!It feels and smells amazing!
Reply from AMELIORATE Skincare2026-03-30
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Great body moisturiser, I’ve been a happy user for a couple of years now. A little goes a long way so although it seems expensive I find the 500ml bottle lasts a long time. Skin feels super nourished and beautifully supple and bonus, the product smells good too! I’ve found the hand cream and also the foot cream to be excellent too.
One concern however, when placing my recent order I noticed that my purchase (totalling £81) would be eligible for a free body wash however, when the order confirmation came through, no body wash was listed. After contacting the company I was told that it was necessary to “add the free gift to my basket” despite no mention of this during the ordering process. First time I’ve encountered this, previous experience with other companies mean orders that qualify for free goodies have them automatically added to the basket at checkout. Customer services has offered a £10 voucher added to my account (why didn’t they just send the free body wash??) which is appreciated but I would’ve preferred the freebie, hence the 3* review. So, just a heads up for all placing orders…
Reply from AMELIORATE Skincare2026-03-30
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Love Ameliorate always have offers on or a free gift and the quality of the products are outstanding.
Deliver is good too always wrapped well and fast.
Reply from AMELIORATE Skincare2026-03-30
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
J
Jean Scott · 5 reviews · Verified · Experienced 2026-03-26 ·
★★★★★
Speedy delivery of a great product…
Speedy delivery of a great product which I have ordered before
Reply from AMELIORATE Skincare2026-03-27
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Always fast delivery. Love the body moisturiser and couldn't be without it. My skin is so smooth and soft.
Reply from AMELIORATE Skincare2026-03-17
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
