AMELIORATE Skincare (www.ameliorate.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 84% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Would be great if it was really moisturizing. I would try the new bottles maybe its better now
Reply from AMELIORATE Skincare2026-03-10
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Easy to order and came very quickly. I have not yet used the products so cannot comment on them as yet
Reply from AMELIORATE Skincare2026-03-06
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello Emily,
Thank you for leaving your review.
I am sorry to hear you have had an issue with locating the delivery of your order. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
Absolutely amazing stuff. I received a sample of the transforming body lotion and it actually blew my mind. I bought the largest body lotion and the shower cream wash and the exfoliate wash too. My skin is unbelievably soft. I usually use l'occtaine which is fabulous too but with the cost of that and its an oil, there's only one winner!!
Reply from AMELIORATE Skincare2026-03-03
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
New packaging made it more difficult to find the product I wanted, I initially ordered the wrong product!
Reply from AMELIORATE Skincare2026-03-03
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Be warned!!!!Products not as described!
I am very disappointed with my recent experience regarding the AMELIORATE Smooth Skin Supersize Bundle Fragrance Free.
Despite being explicitly marketed and highlighted as a "Fragrance-free body routine," two of the three products contained in the bundle are fragranced. This is a clear case of the items being not as described.
Attempting to resolve this has been difficult as there is no direct customer service contact. The telephone number provided in the returns policy is no longer in use, with no alternative provided. The only point of contact being online messaging. After being forced to use this service and waiting 24 hours, the response I received was dismissive; I was simply directed back to the ingredients list—which actually confirms the products aren't fragrance-free—and told how to "create a return" via their portal.
The marketing and return information on the website is fundamentally misleading. It is entirely unacceptable that I am expected to be liable for return costs when the products are not as described.
A simple phone call to them could have resolved this, yet the lack of a working contact number forces customers into a frustrating loop of messages just to claim their basic rights.
I strongly advise others to be extremely cautious, as both the product descriptions and the customer service support are currently not fit for purpose.
Reply from AMELIORATE Skincare2026-02-26
Hello Martin,
We appreciate you bringing this to our attention. We regret that the product bundle did not meet the description and that you experienced difficulty reaching our support team. We'll investigate the product information and contact methods to ensure accuracy and improve customer support.
A message has been sent to your account as you could not take my call.
Kind regards,
Liam
Bought this cream for my daughter, who works in a maternity hospital.
It made her hands dry and sore.
Reply from AMELIORATE Skincare2026-02-19
Hello Denise,
Thank you for leaving your review.
I am sorry to hear that the product you received did not meet the high standards we strive to provide on this occasion, and I appreciate the disappointment this must have caused to you.
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
Best body cream for my melanin skin. Though pricey but worth every bit of the money spent.
Reply from AMELIORATE Skincare2026-02-17
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I love this product and use quite. few items from teh Ameliorate range . the Body lotion is short on frills and fancies but IT WORKS WONDERS for dry and all types of skin. One of those products that does what it says it will do with no fuss. Love it. HOWEVER.....
Less enamoured with the new packaging and absence of a pump.... PLEASE BRING THIS BACK
Reply from AMELIORATE Skincare2026-02-17
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I like the products. They seem honest in this phoney world. Reasonably priced. The service is excellent.
Reply from AMELIORATE Skincare2026-02-17
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
L
Linda Taylor · 14 reviews · Verified · Experienced 2026-02-05 ·
★★★★★
Fast efficient delivery & ordering.
Reply from AMELIORATE Skincare2026-02-17
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Beautiful bath milk smells powdery and gorgeous.
I’ve also bought my friend some too.
It really makes my skin so soft and fragrant.
Reply from AMELIORATE Skincare2026-02-17
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Ive been using Ameliorate body lotions for years now, and its definitely my go to lotion. Instead of creating a sticky layer on my skin it really nourishes it deeper than any cream I've ever tried. Never had any issues with the products and deliveries.
Reply from AMELIORATE Skincare2026-02-17
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Been using Ameliorate for sometime now and love how the shower wash and body cream keep my skin supple.
However I was disappointed at the smaller amount of product in the newly designed containers for the same price.
Reply from AMELIORATE Skincare2026-02-03
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regard,
Natalia
M
MISS MARGARET MCGREGOR · 2 reviews · Verified · Experienced 2026-01-27 ·
★★★★★
Products are fabulous hair care is…
Products are fabulous hair care is amazing
Reply from AMELIORATE Skincare2026-01-28
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
sue
Orders always arrive quickly and the products absolutely live up to the claims! Very happy repeat customer 😊
Reply from AMELIORATE Skincare2026-01-28
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
sue
Soft and smooth lotion but the smell is disgusting. It has a chemical smell which lasts for hours.
Reply from AMELIORATE Skincare2026-01-28
Hello,
Thank you for taking the time to leave a review. We truly value and appreciate your feedback.
We are always striving to improve your shopping experience, and we wouldn’t be able to do this without your valuable comments.
Please don’t hesitate to contact us if you have any further questions or queries — we’ll be more than happy to assist.
Kind regards,
SUE
A very fast delivery, good services, good response and very good customer service
Reply from AMELIORATE Skincare2026-01-07
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
P
Paul · 27 reviews · Verified · Experienced 2026-01-04 ·
★★★★★
Good products second order
Good products second order
Delivery next day
Promotion prices main reason for re ordering
Reply from AMELIORATE Skincare2026-01-07
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
