Atria Senior Living (www.atriaseniorliving.com) has a 3.3 out of 5 rating on OK.one, based on 7 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 43% give 1 star; The business has not yet replied to negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Richard Albert · 7 reviews · Experienced 2026-07-07 ·
★★★★★
Holiday Briarcrest Estates Independant Senior Living was by far the best choice for our Dad
Moving your parent into a senior living home can be very stressful. Transitions for Senior Living introduced us to Holiday Briarcrest Estates an Atria Senior Living facility in beautiful Ballwin, MO. My wife and I were introduced to Karen Blessing the Sales Manager at Briarcrest. Karen is simply amazing. Of all the Sales Managers at multiple senior living locations, Karen was the most professional, most friendly and most informative by miles than the others! Not only that but she was instrumental with working with our 94yo Dad to obtain the room he wanted. Karen is what her last name is "A Blessing"!! Karen's boss John was also so helpful and the best of all General Manager's we met. He is so friendly and professional that he made us feel so comfortable. Karen introduced my dad to the head of the Simply Assisted Living services Mary, who absolutely was wonderful speaking with Dad about his services he requested. The office manager Anthony is also so helpful and professional. He showed us around on July 4th and helped us determine the room my dad wanted. Anthea is the excellent Hospitality Manager and was also extremely nice and professional. Karen set up lunch for our dad to meet and speak with current tenents and it was a big success. They are doing a total makeover with the hallway carpeting and everything was clean and by far the best place for our Dad. I highly recommend Briarcrest Estates for anyone that is considering independent senior living with affordable and excellent assisted living needs. No other facility came close to meet these requirements. A++ all around for Briarcrest Estates!
Facility has poor leadership and unprofessional supervisors. Medication management and care management is severely lacking
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steve na · 38 reviews · Experienced 2025-01-10 ·
★★★★★
I want to say something about this…
I want to say something about this place let everyone know about some people in the kitchen need to learn manners they have none at all. What would your parents say how to treat new employees. I'm not going to name names but it's sad to be that age and to act like a child. Not willing to help me with any training they expect u to learn in 3 days. Not enough training if u ask me but what do I know. I came from a different field. Your going to deal with it. I have a right to be there just like u do. I'm. Not afraid of anyone. I only listen to my boss no one else. If u are not my boss dont act like one. Thanks I'm not look for drama!either. Can't say that enough cuz ton of people love it.
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Kevin Murphy · 4 reviews · Experienced 2024-03-01 ·
★★★★★
Atrai Seniors Care Abour Lake Calgary
Hi all, parent attended Atria Arbour Lake Calgary. This is an expensive place. Food is good, generally staff is very good with few exceptions. Staff turnover is very high and often there is insufficient staff. If Laundry machine breaks down it will take 3 months to get it fixed. If there is a flood Atria will not accept any accountability nor responsibility nor take corrective measures. Go to for senior staff is to blame residents. Getting needed assistance from staff , receipts etc. can take months. Expect regular rent increases even if a better unit is renting for less. I do not recommend.
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Mark Lacefield · 2 reviews · Experienced 2024-03-15 ·
★★★★★
Buyer Beware!!!
Buyer Beware!!!
Atria North Point is a decent place for a loved one to stay, until your loved one's needs change. Then the monster comes out!
Do not fool yourself. Atria is a for-profit business. The institution only cares about two things: profitability and compliance.
Imagine your parent residing in one of these facilities--interacting with fellow residents, enjoying amenities, going on day trips, and living life to the best of their ability. Now, picture a day when they don't feel well and end up in the hospital, only to receive a terminal illness diagnosis.
The facility, under the guise of "patient care," may choose to involuntarily discharge them, disrupting their familiar surroundings and support network.
Imagine the added stress when you discover that your parent is being involuntarily discharged from their current facility. The reason? They no longer fit the facility's ideal resident profile, and their care has become an unacceptable cost.
While there are valid instances where this approach is necessary--such as when a patient requires specialized care beyond the facility's capabilities--there's a darker side to this practice.
Facility administrators often cite a lack of staff or resources as the rationale behind these decisions. They claim they want what's best for your parent by directing you to find a "more appropriate" type of care elsewhere. They use the guise of "concern for the patient" to maintain profitability and regulatory ratings.
Atria North Point has recently pulled this stunt on our loved one. Before you decide to live at this facility specifically, or any adult-care facility in general, be sure to ask under what situations this occurs. Get them to give you specific criteria that takes your loved one from a profitable asset to a profit-losing burden.
Thank you for reading!
Best of luck to you and your family!
Mark
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RONALD · 4 reviews ·
★★★★★
The Best. Place to Live
I. visited Atria. on Almaden Expressway. and I was extremely impressed. Mia gave me a. tour and answered all my questions. Shay, the business manager went over the paper work with me and made sure I understood everything. I was very impressed with the staff and the beautiful facility.
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Pam Costa · 5 reviews ·
★★★★★
The Cream of the Crop ~ Atria Woodbriar Place Falmouth
I cannot express enough how wonderful our experience with Atria Woodbriar Place in Falmouth MA has been. My parents have only been residents here for a short while, and already they have become an extended family to them and us. They go above and beyond to meet their needs. The building is beautiful, clean and the food is first rate. They have also done a wonderful job of keeping families connected during a pandemic. I highly recommend Atria for your parents. You will not be disappointed. I worked in healthcare all my life so the bar is high and Atria has meet my expectations and more.
