Established in 2006, Banggood is a leading global online shopping platform for direct-to-consumer goods at affordable prices. With over 100,000 reliable suppliers, Banggood provides a diverse selection across more than 30 categories, such as RC toys, consumer electronics, E-bike & E-scooters, tools, diesel heaters, and power stations. Banggood partners with famous brands, offering various ranges of trusted products, including XIAOMI, Baseus, KuKirin, and Eachine.With a global reach, Banggood supports over 20 languages beyond English, including German, French, Portuguese, and Spanish. With 37 global warehouses and partnerships with international shipping carriers, Banggood provides customers with fast and convenient shipping services. Plus, Banggood is also equipped with a professional customer service team that offers 24/7 online support. Visit us at https://www.banggood.com
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Is banggood legit?
banggood (www.banggood.com) has a 3.0 out of 5 rating on OK.one, based on 961 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers often point out the exceptionally fast delivery times, seamless shopping journey, and highly competitive pricing found across an extensive product catalog. Buyers consistently emphasize that goods are sturdily manufactured, arrive well protected in their packaging, and accurately reflect online specifications.
Some reviewers were not happy with specific order issues, mentioning that certain received products arrived defective or completely failed to operate correctly. A few other people also felt that unexpected shipping complications, tracking challenges, or occasional delivery delays could disrupt an otherwise positive purchase.
Auto-generated from all reviews of this business. For reference only.
Warning Banggood doesnt refund at delivery problems
Warning: Banggood doesn't initially refund shipping costs in case of delivery company sorting errors! After receiving various orders perfectly fine, I placed an order for a product. However after a long wait (due to backorder issues which is fine) the shipment was returned to Banggood socalled due to a wrong address. But my address was 100% correct, which is confirmed by Banggoods own website (order page) and the PostNL tracking app. Banggood initially didn't want to refund the shipping costs even though their delivery company made an error. How rude is that? They don't want to comply with European consumer laws. A companies reliability is formed by it's problem solving capabilities, which in Banggoods case lacks legal compliance.
Reply from banggood2026-10-07
Dear Customer,
Thanks for your comment.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Very reliable supplier - never had any problem with the speed of delivery or the quality of the goods. Good pricing, but rather confusing allowance strategies. When one enables messaging, the mails get a bit pushy. I am happy with the extended range of tech products sold by Banggood.
Reply from banggood2026-09-27
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Dear Customer,
Thanks for your comment.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
I think the products a very good the quality of the products is allso good the prices are fair they are shipped fairly quickly I've only had minor problems with some things but that's more the falt of the product supplier i never had a problem directly with banggood their products are packed securely and arrive in perfect condition and I continually do business with banggood because I like shopping with them.
Reply from banggood2026-09-27
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
I asked to return the product I bought because I had problem to install it and be refund but I had no any reply on my claim.
Reply from banggood2026-10-07
Dear Customer,
Thanks for your comment.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
All ok except for incessant advertising of different items using the email given for communication reasons on the sale.
Reply from banggood2026-09-27
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
The quality and variety of tools is very good. The prices are very good. Shipping is reasonable and reliable but, never sure just how long it will actualy take to arrive.
Reply from banggood2026-09-27
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
After applying "promo code" price of products in my cart actually went UP! Almost all of "promos" are fake and "original price" is inflated trifold. Avoid this platform entirely to avoid disappointments. It's very bad and far worse then Ali.
Reply from banggood2026-10-05
Dear customer,
Thank you for placing an order with Banggood.
We're really sorry about the order issues you experienced.
Because the price shows the price of the product. Price changes will be due to website activities, or choose another supplier. And your choice of transportation methods, or tariff insurance or transportation insurance purchased according to your needs, they may also cause price changes.
If you have any questions, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
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