About Baroquegalleria
Data updated- Website
- www.baroquegalleria.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 8 reviews
- Replies to negative
- 93% (13/14)
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About this business
We are an online retail company that focuses on young and emerging designers across the world. We choose very carefully the brands we work with to ensure high quality items for the best prices possible.
Written by the business, not verified by us.Is Baroquegalleria legit?
Baroquegalleria (www.baroquegalleria.com) has a 4.1 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 93% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Items purchased look exactly as…
Items purchased look exactly as depicted on their website and are of good quality. Size measurements are accurate as well. The Shipping time was pretty fast ! Definitely recommend !
I ordered three items and just received…
I ordered three items and just received two.
Reply from Baroquegalleria2022-05-17
Hello, we shipped your order in two packages and sometimes one package arrive the day after the other.
Thanksgiving
Amazing customer service
Amazing customer service, my items arrived right on time. All the items I ordered were just what I expected.
Honestly I was lost in terms of my…
Honestly I was lost in terms of my personal fashion sense until I stumbled upon Baroque Galleria. The shipping time was fast and the quality of the products is out of this world. Would definitely recommend to any youngsters trying to find their own swag.
The sizing is not realistic I order XL…
The sizing is not realistic I order XL pants and its actually M to L size. The delivery system is not good and take forever.
Reply from Baroquegalleria2022-04-27
Hello Basil, we're very sorry for the delay however it was completely out of our control because of Covid-19 but now things are getting back to normal slowly. It’s not like we didn’t use express shipping. We used Fedex to ship your order and Fedex is usually fast and about sizing on the product page we mention the size a model is wearing and his height and weight and we also have size chart. You might have forgotten to check the size chart and when an item doesn’t fit you can always apply for a refund.
very bad don't buy here
Reply from Baroquegalleria2022-04-27
Hello, would you mind being specific on what happened? we would love to help you and if you’re not happy with your order you can apply for a refund
Still no delivery
Still no delivery. 1 month ago
Reply from Baroquegalleria2022-04-24
Hello Yannick, there has been a rise of covid-19 cases and we've been on lockdown for 24 days, most airports were closed so all packages had to be moved to Another airport and this process takes time. Your package has been delivered already and we’re very sorry again for the delay.
I have purchased a jacket a month ago w/ no product
I have purchased a jacket a month ago (March 22nd) with no product shipped to me. I was told it was due to covid, it should ship within a couple days (a few times). Then I was told FedEx would take over the shipment 1 1/2 weeks ago and it would ship by last Tuesday April 12th if the problem wasn’t solved. Still nothing. I requested a refund or a new product to be shipped. Denied on both accounts. The only reason I haven’t disputed this transaction with my bank (which is my next step) is because the customer service is responsive. Very disappointed, I wanted this jacket while it was still cold outside.
Reply from Baroquegalleria2022-04-25
Hello Garrett, we're very sorry for the delay. Before Fedex takes over packages that are coming from an area that has Covid, they have to make sure all packages are clean before they get shipped out so this process can take up to 5 days. Your package has already arrived and i hope you like it. Once again we're very sorry for the inconvenience. I hope you can give us another chance.
Worse online shopping experience i have…
Worse online shopping experience i have ever had. I made an order on the 21st of march. i had to wait until 16th of April to receive my shipment.
Reply from Baroquegalleria2022-04-17
Hello, we're very sorry for the delay. It was completely out of our control due to the lockdown. Your package was in transit but then the airport had to close due to the pandemic so we we had to transfer all packages to another airport but this process takes time because they have to make sure all packages are clean before they get sent to another airport. You can see that after we updated your tracking number to Fedex it only took 4 days to arrive. Now we’re shipping all orders from another airport that’s not under lockdown and it only takes 4-5 days. Once again we're very sorry for the inconvenience. I hope you can give us another chance.
Shipping takes a while but i expected…
Shipping takes a while but i expected that. Quality of clothes was way better than expected to be honest
Reply from Baroquegalleria2022-04-13
Hello Lorenz, Thanks for your feedback. We're glad you love our products and about the shipping time it usually doesn’t take long because we use express shipping but in the past week there has been a rise of Covid-19 cases that’s why your package too long and we're sorry for the delay.
All the things I have bought so far…
All the things I have bought so far from baroquegalleria.com is very good 👍
Great
I love the products. Good quality and fitting.
Bought a PRBLM white Twill cotton…
Bought a PRBLM white Twill cotton Jacket. The jacket came in a shipping bag with no protective packaging at all. I like the quality and fitment of the product however the color itself is not as white as shown in pictures. It's more like off white in color. I still liked the product though. there were some threads hanging out of some places which I snipped off with scissors.
Reply from Baroquegalleria2022-03-28
Hello, thank you for your feedback we've been working very closely with factories to improve our packaging and it’s getting better every season. All items from spring/summer 2022 collections have the best packaging.
The quality of the material perfectly…
The quality of the material perfectly reflects the image of the product. Customer service always responds quickly and always does what they can. Delivery is very fast the product arrived earlier than expected
horrible shipping method
I bought a pair of trousers from them and now they are stucked at a TNT hub because their documentation is not regular. I also received an email from them where they tell me that what TNT is saying is not true. Now they are planning on a refund of the product minus 30 dollars of fees. Horrible. Hope they see this andthey'll do something. If that imma change the review
Reply from Baroquegalleria2022-02-22
Hello, we're very sorry for the inconvenience. We weren’t the ones who wanted to return your package, it's TNT express. When a package has been at TNT warehouse for so long they either send it back or destroy it, that’s why there is a restocking fee because when the item is returned to us we pay a lot of money for it. We have contacted TNT and the issue has been solved. I hope you've received your item.
My favourite store - THE best jackets!
My favourite place to shop online. Amazing customer service, fast delivery and the quality of everything is spot on. The best selection of jackets I've seen anywhere. Definitely check them out for sure!
Lherbaaa
the clothes are just amazing the quality to top nothing to reproach I intend to retake another order
Excellent customer service
Staff go the extra mile to ensure orders come quick and everything fits, they went as far as to contact people wearing a particular item I was interested in just to guarantee a perfect fit. They respond quickly and are always putting in the extra mile, hands down the best customer service experience I’ve had.
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