Bellesa (www.bboutique.co) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-11.
Will not charge and I’ve only managed to turn it on for less than a minute and it was not quiet or discreet.
Reply from Bellesa2026-08-05
Thank you for sharing your experience. We’re so sorry to hear that! Our products are backed by a warranty program, please reach out to our Care team to arrange! We’re sorry to hear about your items and are looking forward to finding a resolution.
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Wanda S. · 1 review · Experienced 2026-08-04 ·
★★★★★
Company Only Cares About Money, NOT the Customer.
I am very disappointed with the company and not doing a cancellation on the orders.
I understand it is in very fine print on the website.
I am a caregiver for my husband with Alzheimer’s and Parkinson’s disease, specifically Corticobasal Syndrome.
Sometimes people do stupid things when they are under a lot of stress.
I looked at the tracking of the order, right before and right after I sent the email for cancellation.
I was advised that they are unable to cancel the order, because it was processed.
Yet when I looked at the tracking, it was not processed.
So, if the product has NOT left the warehouse, there should be no reason why the order cannot be cancelled.
I was very interested in other products and ordering at a later time, when I am more financially stable.
However, this will be the last bit of money they will ever see from me.
Very disappointed with the whole process.
I had someone reach out and say they could help, and then I replied to that email, and all of a sudden the order is processed.
Not impressed.
Reply to company,
Do not be misleading in an email insinuating a return or cancellation could be made.
I stand with what I said.
It was not even put together when I requested the cancellation. Therefore, it was till in your warehouse.
There was no reason why it could not be cancelled, raised the policy, it did not leave the warehouse yet.
Reply from Bellesa2026-08-05
Thank you for sharing your experience. We're sorry to hear that. Unfortunately, we do not allow for cancellations or returns once an order has been placed. Our policies are written on the website for full transparency. We appreciate your feedback. We can see that you emailed in and we did reply back. Please check your junk/spam.
Thank you 😊
Everything was great packed and fast delivery. Super products
Y
You Know Who · 1 review · Verified · Experienced 2026-08-01 ·
★★★★★
Order not delivered / Re-ship taking forever
Received a notification that my order was delivered and when I went to check it was addressed to someone else. Jumped through many hoops to get them to re-ship and two days later it’s still not even in transit. Delivery estimate says 10 days from now. Will not purchase from this site again.
*Edited because the items were delivered August 7th instead of August 12th
Reply from Bellesa2026-08-06
Thank you for sharing your experience. We’re surprised and so sorry to hear about this and can assure you this is not typical. We can see that you emailed in and we did reply back. We look forward to finding a resolution and making sure you receive your order!
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Morgan · 1 review · Verified · Experienced 2026-08-05 ·
★★★★★
When they say the whisper bullet is…
When they say the whisper bullet is silent- its no joke. Using lots of vibes over the years this has to be one of the better ones. Its not overpowering but the silence and size is perfect. Glad I took a chance!
After the having to have my item get recent due to a delivery issue(not of my own or the companies) I got all of my purchased items
M
Marilyn · 2 reviews · Verified · Experienced 2026-08-04 ·
★★★★★
Get it
Amazing. The demi wand should be renamed to super wand.
E
Elena · 1 review · Experienced 2026-08-02 ·
★★★★★
Had an issue with a product and reached…
Had an issue with a product and reached out to their customer support. They were quick to respond and are replacing it at no cost to me. Very happy with their customer service.
The company was great. Easy to order and item came in just a few days. Was excited to try out my purchase, but have to tell you, very disappointed. I never would have bought it had I known how little suction it had. The tiny area does nothing for me. Would def return if I could. Can you help me with that?
A
Angel · 1 review · Experienced 2026-08-02 ·
★★★★★
Warranty
My bullet vibrator stop working suddenly and I emailed the team and they sent me a new one straight away! The packaging is also very discreet!
Shipping was fast and efficient. The product itself is amazing! I was a bit skeptical, but the rose is magic. I was shocked at how quickly it um 'worked' so I had to try it out again (and again), just to make sure it wasn't a fluke. Highly recommend!
I love all Bellesa products and when I've had to contact them, they were a pleasure to work with. Can't recommend enough!
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Ry · 1 review · Verified · Experienced 2026-08-04 ·
★★★★★
Honestly
I do think the shipping took longer than expected, I do live kind of close to where it was shipped out of. But it was still very quick. Everything came fully charged, which allowed me to open the (discrete) package and immediately test it out. Both products exceeded expectations, and I had a very fun night.