Bellesa (www.bboutique.co) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-11.
What people say
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victoria · 1 review · Verified · Experienced 2026-08-10 ·
★★★★★
Truly amazing
Truly amazing . From the products themselves to the customer service everything is top notch. I was missing some items in my last order no big deal I’ll just send an email. Well when I realized I needed to send a pic of the shipping label. Well it was garbage night all trash in the house was taken out I searched through bags of garbage and couldn’t find it. Disappointed , I came to terms with the loss and messaged back that I was prepared take the L. But to my surprise the beautiful customer service person sent out a replacement anyway. It was truly amazing because iv been having such a hard time recently and this really lifted my spirits.
It has been amazing using this - in the bedroom and the shower! My bf walked in on me using it in the shower and well - lets just say he watched for awhile before getting with me ;) it has two uses - one for inside and one for your sensation of licking/sucking....im wet just thinking of it.
It was a bit disappointing because it doesn’t really suck. It has decent vibration but the suction is essentially nonexistent.
Reply from Bellesa2026-08-10
Thank you for sharing your experience. We’re so sorry to hear that! Our products are backed by a warranty program, please reach out to our Care team to arrange! We’re sorry to hear about your items and are looking forward to finding a resolution.
Wow…this product is a game changer. I bought the Airvibe and I am pretty impressed. Very WELL built, perfect size, adaptable to your body, discrete…it has it all honestly. Haven’t been able to put it down!
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Em · 1 review · Experienced 2026-07-30 ·
★★★★★
Faulty Product and Replacement
I got a toy that was not working as intended. Reached out to the customer service and got a replacement with very little hassle. :)
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groot · 1 review · Verified · Experienced 2026-08-10 ·
★★★★★
The blind fold and “handcuffs” are very…
The blind fold and “handcuffs” are very very thin. I’m sure they’ll break easily.
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Chris · 1 review · Verified · Experienced 2026-08-10 ·
★★★★★
Replacement
The problem i had with my order was quickly addressed.
3.5 stars. It is a cute compact suction device that comes in a nice case. Ordering process was easy and it arrived quickly. It is easy to operate and works as advertised. I reduced the stars because the "low" settings are too high. I use it on suction only level 1 and even then it's a lot. I prefer to start low and light then work my way up. That isn't an option with this toy. It is a little too much stimulation to start.
Great customer service. I had not received my order for over two weeks. I requested a refund, and they sent out another one for free after getting little response from the shipper. I was more than grateful for that customer service they offered. I will definitely stick with this company due to the personal touch they give.
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Rad · 1 review · Verified · Experienced 2026-08-07 ·
★★★★★
Vibration settings change too easily
The vibration settings for the ring are on the front (or back, depending) so too much pressure or even normal thrusting during missionary, and who knows what else, causes the vibration setting to change. This can be really off-putting. My partner was pretty close, but it ruined it. I pushed on but it happened a second time in the same session.
To the designers--I think the button needs to be on the side so that this can't happen. Some of the knockoffs on Amazon have side buttons so it's can't be too crazy.
Reply from Bellesa2026-08-10
Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order - we can see that you emailed in and we did reply back. Please check your junk/spam
They didn’t give you a wow experience like the description. The rings I wouldn’t recommend
Reply from Bellesa2026-08-10
Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order, please reach out to our Care team to claim!
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Sarah · 1 review · Verified · Experienced 2026-08-03 ·
I waited to write a review for this toy and I’m glad I did. The length and the thrusting? Amazing. I wish the speed of the thrusting could change, but the thrust with vibrations is heavenly! However, after a few uses, the thrusting no longer works. It’s charged, and the vibrations still come on, but the thrusting won’t start anymore. A little disappointed, since that’s why I got the toy, but the vibrations are still nice.
J
Jon · 1 review · Verified · Experienced 2026-08-08 ·
★★★★★
I emailed a question about the product
I emailed a question about the product, and I have not received a reply.
Reply from Bellesa2026-08-10
Thank you for sharing your experience. We’re surprised and so sorry to hear about this. We don't see any emails from you but our care team will reach out to you as we are keen to find a resolution. Make sure to check your junk/spam!
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Netta · 1 review · Experienced 2026-07-20 ·
★★★★★
Do Not Buy from here!
Do Not Buy from here!! Worst online shopping experience ever. Ordered 20 july and its now 8 August still no order Having to repeatedly ask for a tracking number, multiple emails saying hey we can't find your order even with the order number! Then they say its on it way and here is tracking. And they send it to the wrong address...on the other side of the country! Two emails to get a oops these things happen and they'll resend it. 5 days later still no tracking number again. Request to cancel and get my money back and get an auto reply of hey its a busy season ( seriously? It's August) and we're getting your order ready. Absolutely disappointing untrustworthy experience, terrible customer service,buy elsewhere. I would give negative stars if I could. Very unhappy regretful customer.
Reply from Bellesa2026-08-10
Thank you for sharing your experience. We’re surprised and so sorry to hear about this and can assure you this is not typical. Please reach out to our care team as we are keen to find a resolution.