Ben & Jerry's (www.benjerry.com) has a 1.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-10.
Ben and Jerrys is not the same as it used to be. This is the second pint I have bought that did not have any chocolate sandwich cookies in the mint chocolate cookie ice cream, I also had a peanut butter cup pint that had no peanut butter cups at all. False advertisement at it's best. Container looks goid but nothing inside.
We found glass inside the cookie dough ice cream. Children involved.
I hired the mobile ice cream service for a picnic which was celebrating my mother's memory. Tricia, the owner, was wonderful to work with and her staff, Ann, did a great job. Everyone at the event loved the ice cream, the toppings, the brownies and cookies! The company was very responsive to our needs, provided helpful suggestions, and created a memorable dessert experience. I highly recommend!!!
The Ben n Jerry strawberry cheesecake non dairy icecream tasted artificial and too sweet. It didn't have much flavor. Just sugary and bland. But the tiny strawberry 🍓 bits were the only thing nice they had the cheese cake was semi grainy and not much flavor. All n all it tasted artificial and sugery syrup taste.
Unilever DESTROYED QUALITY Used to be great when Ben and Jerry owned and then ran the company.
The new cookie dough ice cream sandwich is WAY too salty to be a bloody sweet snack. Ridiculous.
Since when did it become appropriate for an ice cream company to force their political opinion down everyone’s throat via social media. Stick to making ice cream.
Be careful, I broke my teeth with peanut butter ice cream
Minterwonderland saved my winter, saved my life. It’s a nice creamy cold mint ice cream with chocolate. Honestly banging. Never put anything so good in my mouth. My tastebuds say yay whenever I eat it. And honestly it’s on sale quite a lot cos it’s a niche flavour but even when it’s six pounds i still pay to enjoy such a delicious delicacy .
Very well rounded ice cream it's got the 5 factors, soothing, creamy, tasty, refreshing, W aftertaste. Every time I have Ben & Jerry's I don't look both ways while crossing the street. It makes my mind twist in the feeling of flavour!!
Chocolate fudge brownie used to be my favourite , the brownie pieces when you would get them were HEAVEN . But they changed something and they are hard and horrible now , also the overall ice cream is just not as good. I WILL NEVER BUY THIS AGAIN
I used to LOVE Ben & Jerry's vegan ice cream, which used to be made with almond milk and other more natural ingredients. Now they've changed the recipe apparently. I've just had it for the first time in a couple years (Bohemian Raspberry), and it's absolutely disgusting. I can't even finish this serving, because it's so unpleasant to eat. Bummer; this was supposed to be my birthday treat. This is the last time I will ever buy from Ben & Jerry's. (I know things have changed there behind the scenes, and I was worried, but I had no idea it would have such a drastic effect on the quality.)
Your ice cream is shit why fo i need a saw to get ice cream out of the tubs you need to make your ice cream softer until you do i will not recommend or buy
A few pieces of mangled cherry, a few pieces of strange chocolate. I knew something was wrong the moment I opened the container. Never Again!
Just tried a newer flavor "Chocolate Therapy". It was indeed theraputic = wow!! I'll be getting more. Its on sale at Safeway for $3.99. This site seems dedicated to complaints however, so sorry to disappoint.
I found a dead baby possum in the cup of my ben and jerry's ice cream; this is completely unacceptable, and I will be calling the manager and reporting this incident to the police. I did not think I would be getting corpses as a topping. Absolutely DISPICABLE!!!
Ben and Jerrys used to be my favourite ice cream brand, however I have been so dissapointed recently, the worst was the last pint I bought, Chocolate Brownie, was awful, it was not that the brownies in it were bad its that they were not brownie, instead it was this strange powder. I just had to throw the whole carton in the bin. The taste and texture arent there anymore, the quality is dire which is not acceptable considering the price.
I purchased a pint of Ben & Jerry Chunky Monkey on 11/15/2025. I purchased this flavor because I expected it to have that wonderful banana flavor that I was use too. But there was very little banana flavor if any in the ice cream. I want be buying this again Wasted money
Price ludicrous for the dirt they sell. Pure laughable joke, doesn't even taste remotely nice you would seriously be better and for cheaper to buy a bag of sugar and add food flavouring. Far better and cheaper ice cream makers out there stop wasting money on this over priced glorified dirt
One of the worst I’ve creams I ever had. Tastes like chemicals, metal or something similar. The first and last Jerry & Ben ice cream I will ever buy. I can still taste the 🩸 🤮
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